ADT Security Services

THEY WERE GOOD, BUT THEY WERE A LITTLE SLOPPY. WHEN THEY RIPPED OUT THE OLD CONTROL PANEL, THEY MADE A MESS AND LEFT WITHOUT CLEANING UP. WE DON'T FEEL LIKE GOT THE BEST DEAL. THEY ADDED THINGS WITHOUT ASKING US. WHEN I ASKED THEM ABOUT IT THEY TOOK THE EXTRA CHARGES OFF THE BILL.

THEY DID GOOD WORK, THE PEOPLE THAT DID THE WORK WERE VERY FRIENDLY. I THOUGHT THAT THE PRICING THEY GAVE ME WAS GOOD. THEY DID WHAT THEY WERE SUPPOSED TO DO.

WE WERE VERY HAPPY WITH THE SERVICE THAT WE RECEIVED. WE HAD TO KEEP RESCHEDULING THE SERVICE CALL BECAUSE OF THE SUBCONTRACTOR THAT THEY USED TO HANDLE IT.

THE ONLY PROBLEM WITH THE SYSTEM IS THAT IT HAS GONE OFF A COUPLE OF TIMES, AND WE HAVE NOT GOTTEN ANY RESPONSE FROM THE POLICE DEPARTMENT. THE WORKERS WHO INSTALLED IT WERE NICE AND KNOWLEDGEABLE WITH WHAT WOULD AND WOULDN'T WORK IN OUR HOME.

I THINK THAT THE PERSON WHO DID THE INSTALLATION DID A FANTASTIC JOB. IT WAS A HARD JOB. BECAUSE THE BASEMENT WAS PARTIALLY FINISHED THE TECHNICIAN HAD TO WORK AROUND SOME THINGS. THE MONTHLY PRICING IS A LITTLE HIGHER THAN I WOULD LIKE TO PAY. THEY CHARGED EXTRA FOR THE SMOKE AND CARBON MONOXIDE DETECTORS BECAUSE THEY HAVE TO CALL THE FIRE DEPARTMENT AND AN AMBULANCE IF THE CARBON MONOXIDE DETECTOR GOES OFF. I THINK THEY WOULD DO BETTER GIVING A FLAT FEE.

ANYTIME WE'VE EVER NEEDED THEM TO COME OUT THEY'VE COME OUT IMMEDIATELY. THEY'VE ALWAYS TAKEN EVERYTHING SERIOUSLY WHEN IT COMES TO PROBLEMS WITH THE ALARM. THEY'VE ALWAYS PERFORMED WELL.

OVERALL THINGS WERE FINE. I DON'T HAVE ANY COMPLAINTS. THEY CALLED TO SEE IF THEY COULD COME AT A DIFFERENT TIME, AND IT WORKED IN MY SCHEDULE SO THAT WAS FINE.

THEY WERE PROFESSIONAL AND REASONABLY PRICED. THEY KNEW WHAT THEY WERE DOING. THEY WERE FAST. IT WAS A POSITIVE EXPERIENCE. WE WERE VERY PLEASED. MY ONLY PROBLEM WITH THEM IS THAT OCCASIONALLY IT TAKES THEM A WHILE TO CALL BACK WHEN I HAVE QUESTIONS.

THE GENTLEMAN THAT CAME WAS VERY PROFESSIONAL. HE CAME IN, DID THE WORK, GOT IT RIGHT THE FIRST TIME AND WAS ON HIS WAY. I THOUGHT THAT THEY HAD BETTER SYSTEM THAN OUR PREVIOUS ONE, AND THAT THEIR PRICE WAS RIGHT FOR THE WORK.

THEY NEED TO BE MORE PROMPT IN RESPONDING TO MY REQUESTS. I THINK THEIR WORK WAS FINE. THEY HAD TO SEND A COUPLE GUYS OUT BEFORE THEY GOT ALL THE ISSUES RESOLVED. I HAD TO CALL BACK SEVERAL TIMES OVER A TWO MONTH PERIOD ABOUT BILLING ISSUES. I WAS NOT BEING MONITORED AT THIS TIME ALTHOUGH I THOUGHT I WAS.

IT WAS OKAY. I HAVE NOTHING OF NOTE TO SAY ABOUT THEM. THEY WEREN'T VERY PROMPT AND THEY GOT BACK WITH ME A LITTLE SLOWER THAN I WOULD HAVE LIKED. I WASN'T IMPRESSED WITH THE OVERALL QUALITY.

THEY USED A BE A BIG COMPANY, BUT THEY HAVE SHRUNK IN SIZE. THEY MIGHT HAVE SPANNED OUT TO OTHER CITIES, BUT IT'S NOT LOCAL ANY MORE. IT'S NOT A BAD THING THAT THEY'VE SPANNED OUT, BUT IT MEANS I HAVE TO WAIT A LITTLE LONGER FOR A TECHNICIAN, IF THERE IS A PROBLEM WITH THE SYSTEM.

THEY ARE AN EXCELLENT COMPANY AND ARE NATIONWIDE. THEY ARE KNOWN FOR THEIR NAME. THEY ARE THE BEST COMPANY THAT YOU CAN GET WHEN IT COMES TO SECURITY. THEY PROVIDE THE BEST SECURITY IF YOU ARE THINKING ABOUT GETTING AN ALARM SYSTEM.

I HAVE NEVER HAD A PROBLEM EVER. ANYTIME I HAVE NEEDED TO CALL, THEY HAVE BEEN THERE. A FRIEND OF MINE HAD TO USE THEM AND SHE BROKE HER SERVICE. THEY DID ALL THEY COULD DO TO GET IN TOUCH WITH HER. I WAS HER EMERGENCY CONTACT AND THEY CONTACTED ME. THEY TRACKED HER DOWN AND I THOUGHT THAT WAS EXCELLENT SERVICE. IT TOOK THEM THREE DAYS TO TRACK HER DOWN.

WE HAVE USED THEM FOR SIX YEARS AND THEY REFUSE TO GIVE US AN UPGRADED SYSTEM, BECAUSE OUR SYSTEM IS CURRENTLY BROKEN. THE PEOPLE ARE NICE, BUT THEY JUST WEREN'T GIVING US ANYTHING. YOU WOULD THINK AFTER SO MANY YEARS OF PAYING A MONTHLY BILL THEY WOULD have SOME SORT OF upgrade IN PLACE, BUT THEY WANTED US TO PAY FOR A WHOLE NEW SYSTEM. WE WON'T DO IT AND ONCE THE CONTRACT IS UP WE WILL STOP USING IT.

THEY JUST WEREN'T THAT CONCERNED WITH US. THE SERVICE ISN'T ANYTHING SPECTACULAR. THE ALARM PLACEMENT ON THE DOORS WAS AVERAGE. THERE WAS A SCREW LOOSE ON ONE, AND IT CAUSED THE ALARM TO GO OFF ALL THE TIME. THEY HAD TO COME OUT AND REPLACE IT. IT MAY NOT BE THEM, BUT HAVING AN ALARM IS NOT AS PRODUCTIVE AS I THOUGHT WHEN I FIRST STARTED LOOKING INTO IT.

I DONT HAVE ANY COMPLAINTS. THEY WERE CURDEOUS AND KNOWLEDGEABLE. THE ALARMS SYSTEM IS WORKING BETTER SINCE THEY MADE THOSE CHANGES. WE ARE VERY GLAD THAT WE WENT WITH ADT BECAUSE THEY ARE WILL KNOWN.

THEY TREATED US PROFESSIONALLY AND THEY WERE NICE PEOPLE. THEY LISTENED TO OUR NEEDS AND WALKED US THROUGH OUR WHOLE HOUSE AND STEERED US IN THE RIGHT DIRECTION ON WHAT WE NEEDED TO DO. THEY ACTUALLY SAVED US MONEY BY UNDERSTANDING WHAT WE WERE AFTER AND NOT TRYING TO OVERSELL US ON THINGS WE DIDN'T NEED.

THEY WERE EXCELLENT AS FAR AS THEIR PRICE AND PROMPTNESS. SCOTT WAS OUR INSTALLER AND HE DID AN EXCEPTIONAL JOB. HE WAS VERY PROFESSIONAL AND YOU COULD TELL THAT HE KNEW WHAT HE WAS DOING. HE WAS ABLE TO EXPLAIN THE SYSTEM IN WAYS THAT EVEN I UNDERSTOOD. WE HAVE ONLY HAD IT FOR ABOUT A MONTH NOW.

THEY GAVE ME A REALLY GOOD DEAL, I WOULD UP SAVING A COUPLE HUNDRED DOLLARS. THEY WERE PROFESSIONAL AND THE QUALITY OF THE SYSTEM IS WONDERFUL. AS SOON AS A CALLED THE GUY HE WAS OUT AND THEY HAD A INSTALLER OUT HERE REALLY QUICK.