Water heaters water and sewer lines faucets toilets gas lines, anything plumbing related & backhoe, bathroom remodels, sump pumps, sewer and drain installation & cleaning.
They showed up very quickly, but then he tried to take advantage of my wife being a woman and point out something that wasn't even close to the problem.... "O it's your drain" when I got out of bed and said other wise his whole demeanor changed. He spent the next 4 hours ******** and complaining. He cut a 8 inch by 3 inch whole around my shower head. Then told my wife he couldn't find the problem, and that they can't cut holes in the wall. He even wrote that on the bill. The bill says bathroom is to out dated can't service, tile is to thick and I can't cut through it. Then he left. They caused more damage and didn't fix the problem. It took me 15 mins to identify that the seal went out on the faucet and drive to Lowe's by a new one and replace it. I will never let these people on my property or friends property again!
Description of Work: Leaking shower
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0
$100
Response from A&S Plumbing
Unfortunately your bathroom tub faucet and entire tub was not up to code on this service call. We only cut thru drywall and not tile removers. I’m glad it turned out to be a tub spout and you where able to correct. It’s still not up to code either way. And foremost we never tried to take advantage of anyone especially your wife. This also was a home insurance claim and was denied due the fact your plumbing was not installed to code so that is why we said we could no longer do anything for you. As far as more damage? Your are incorrect on this as we take pics of all work we see and complete. Thanks
Ken H.
05/2020
5.0
plumbing
+ -1 more
While they very responsive it was just more than what I wanted to spend.
Description of Work: Kitchen Sink Drain Stopped up.
Rating Category
Rating out of 5
Yes, I recommend this pro
James H.
10/2016
5.0
plumbing
+ -1 more
No problems.
Description of Work: Copper pipes replaced and cut off valve installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eric C.
05/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: Explained everything.Did quality work. My wife and I are very satisfied!
Rating Category
Rating out of 5
Yes, I recommend this pro
Carol P.
11/2015
5.0
plumbing
+ -1 more
Shaun arrived on time, did the job and was reasonable in price.
Description of Work: I honestly can't remember the cost and date, but Shaun replaced some water filtration canisters for us on our water filtration system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jean C.
03/2015
5.0
plumbing
+ -1 more
I have a plumber that is very good and it is A&S Plumbing. He comes immediately if you need him immediately. He doesn't do unnecessary work. I have used his services for about a year now. He is very friendly and he is very knowledgeable.
Description of Work: The last time they came out was about a week ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Justin C.
01/2015
5.0
plumbing
+ -1 more
unknown
Description of Work: Excellent plumbers! I called a&s plumbing to get a price on getting a water heater replaced. I talked to a guy named sean who was able to give me a good price over the phone and even got me scheduled in on the same day to replace it. They are very honest and affordable. I will use them again in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$699
Joyce B.
11/2014
3.0
plumbing
+ -1 more
As far as I can tell, the sump pump, the septic tank and the pipes were installed according to code as Shawn had indicated they had to be. The laundry tub appears to be installed correctly. The clean up from the cement tub removal could have been more complete. We had to call them back on 2 occasions to adjust cabinet in basement and faucet for kitchen sink. The estimate was confusing and not clearly stated and the final bill was $800 more than anticipated. Theand quot; surprise amount and quot; at the end of the day was about $400 more than other bids we had received. Shawn and his assistant were prompt and polite. Shawn left for other appointments and his assistant performed the majority of the work.
Description of Work: Installed sump pump and removed cement laundry tub in basement. Installed kitchen sink faucet.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$1,849
Carol R.
09/2013
5.0
drain cleaning
+ -1 more
See above
Description of Work: My husband and I had a sewage back up in our downstairs bathroom. We have coverage through American Home Shield. We called them, and Sean came. AHS would not cover our particular problem, and Sean gave me an estimate for the job. He asked ,however, if I might have coverage through the water company which I do, but I thought it would only cover outdoor lines. Turns out the water company coverage should take care of it. Most people would not go to the trouble to try to help especially if it meant they might lose a job. It was so nice to meet such a generous and fair minded individual.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Carol P.
03/2013
5.0
plumbing
+ -1 more
Aand S not only fixed the problem, he explained the cause to me so I could prevent it in the future. He wasn't going to charge me at all for such a small problem but I insisted on paying him because it cost him to come here and fix the problem. I then asked him to review work done by my previous plumber and he did. I will continue using Aand S in the future because I trust the owner.
Description of Work: My toilet was "belching" water out of the bowl onto the seat and floor whenever we flushed, and the bowl was not filling up enough to prevent the problem. Pouring more water into the bowl did not solve the problem which we had before. I had this problem fixed before by another plumber who fixed it so quickly and made it look so simple, although I didn't understand what he had done. I was charged $85 service charge and that plumber was in and out in under 10 minutes. This time I called A&S because my son had used them and was quite satisfied and A&S had a good rating from Angie's List. Sean came in, quickly determined that some tubing on the inside of the toilet was out of line. He fixed it, then flushed several times to make sure it was corrected. It was. He then explained the problem occurs when you push down on the handle too quickly. Since he was already here, I asked him to look at some expensive work (almost $1000) done by my prior plumber. He assured me it was done correctly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Raymond P.
07/2012
5.0
drain cleaning, plumbing
+ 0 more
We had lived in our home a little over a month after relocating to Louisville from Seattle, Washington and our water heater started leaking. I checked the 2-10 home warranty that we received with the purchase of our home and the water heater was suppose to be covered. I placed a claim on-line and was put in touch with Sean at Aand S Plumbing by 2-10. Sean came to my house, confirmed that the water heater was in fact leaking, and coordinated with representatives at 2-10 to make sure the product was covered. Sean coordinated the ordering and pick up of a new water heater and installed said water heater in our home two days later. I had concerns about having the warranty company select a water heater for us, as I am kind of picky about what products I put in my home, but Sean was very knowledgeable about the various product manufacturers and provided several good websites to research (I kind of over-analyze everything) the different brands of water heaters. Turns out that the warranty company selected one of the best brands on the market (Bradford White - Defender Safety Series), so we really lucked out. In addition to installing a new heater he pointed out how whomever installed the old unit took 'shortcuts' when installing the draft hood. He made sure that the draft hood was installed properly using all-new materials on the new unit. Overall, I found Sean to be knowledgeable, honest, efficient, and provide a high quality service. I will use him in the future should I need additional plumbing work done.
Description of Work: Removed and drained malfunctioning water heater and replaced with new 50 gallon water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Regina C.
01/2012
5.0
plumbing, drain cleaning
+ 0 more
Sean is always very responsive, courteous and thorough, which is why he is our plumber. We call on him for our remodeling work on our flip houses, for all plumbing work on our rentals and for our home as well. He is friendly, prompt, reasonable and we'll continue to call on him.
Description of Work: Washing machine drain cleanout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Kimberly B.
02/2011
5.0
plumbing
+ -1 more
It was wonderful. He was so sweet and professional. He used booties, which I was really surprised to see. It is so funny how impressed I was with such a simple thing. He took his time to do the estimate, and he was true to the price, he even found an unsafe situation and fixed it right away for me. All in all, I will only use this man for my plumbing from now on.
Description of Work: I had a leaky faucet in bathtub, problem with pipes in kitchen sink, hotwater not working on spare bathroom, and cold air getting through pipes under sink in one bathroom.
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Service Categories
Plumbing,
Drain Cleaning
FAQ
A&S Plumbing is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: Closed
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
A&S Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A&S Plumbing does not offer free project estimates.
No, A&S Plumbing does not offer eco-friendly accreditations.
No, A&S Plumbing does not offer a senior discount.
Yes, A&S Plumbing offers emergency services.
No, A&S Plumbing does not offer warranties.
A&S Plumbing offers the following services: Water heaters water and sewer lines faucets toilets gas lines, anything plumbing related & backhoe, bathroom remodels, sump pumps, sewer and drain installation & cleaning.