This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Call 502-459-0303 for a fast response! Now celebrating over 38 years in business, Aable Appliance Repair continues to be known for delivering top-notch maintenance and repair of residential brand-name appliances to the people of Metro Louisville and Southern Indiana. Locally and family owned, our clients know they can depend on us for professional care at very competitive prices.
We repair a wide range of appliances, including high-end appliances, freestanding ice machines, and anything in the kitchen and laundry room. Our factory-trained technicians use modern-day test equipment to ensure precise diagnostics and repairs. All work, including parts and labor, is fully guaranteed for your peace of mind.
Licensed and insured, we offer same-day/next-day service in most cases, with well-stocked trucks and expert technicians ready to handle your repair needs. We have several top refrigeration technicians who are capable of replacing compressors and performing other sealed system repairs. The service call fee is separate from the repair and due at the time of service. When repairs are made, parts, tax, and labor are charged in addition to the service call fee, and also due at the time of service.
Our service hours are Monday-Friday 8 a.m. to 5 p.m., Saturday 8 a.m. to 12 p.m., and we are closed on Sundays.
Complete the request service form, or call our office to speak with a team member or technician about your problem. Alternate Indiana Phone: (812) 948-0204. Sun – Currently Unavailable.
They emailed me after I made the purchase asking for information on my washer, to which I replied. We made an appointment for this morning. A technician called me this morning and asked a little bit about the issue, which I had already told him in the email. He told me that it was obvious that I was using too much fabric softener, to which I said that I've experimented with different amounts of fabric softener and have even tried without using any at all and was still having the issue. He then told me that I need to wash with vinegar because there might be some soap scum residue. I then told him that I didn't think that was the issue either because the white film only happens occasionally and not on every cycle. I feel that he was accusing me of handling my washer wrong when he couldn't even see what I was doing. He refused to come out and told me that there was nothing he could do to help me. I tried to tell him about the situation but he didn't seem to want to listen and pretty much just blew me off. I will not be using them ever again.
Description of Work: I am having an issue with my washer. Whenever I use the fabric softener cycle, even without using any fabric softener, I am getting a white film on the clothes after I wash them. I purchased a deal through Angie's List for a diagnostic and repair with Aable Appliance, who I've used several times over several years.
Rating Category
Rating out of 5
professionalism
1.0
Response from Aable Appliance Repair
Ms. *****, We appreciate your consideration in scheduling with us for your appliance repair needs. We are sorry that you took offense to our technician's call prior to your scheduled appointment. Please know that he in no way meant to insult you or accuse you of any wrongdoing, but was only trying to save you the time and expense of a possibly unnecessary service call. Your Big Deal was purchased back in November and you would have received a confirmation email from us at that time which would have requested the make, model, and serial number information for your appliance. However, your appointment was not scheduled until mid January. Our dispatchers try their best to gather all necessary information, including the make, model, and serial number, prior to the scheduled service appointment so as to allow the technician to be better prepared. Therefore, when you called to schedule, they would have asked for that information again, in part due to the length of time between the two points of contact. The technicians get their schedules each morning and may, after review, need to contact the customer for additional information. The problem you described is very common. If you simply google "washer leaving white marks on dark clothes," you will see many responses giving the same advice our technician wanted to share with you. This problem is often associated with issues that the customer can check for and correct without the expense of paying a service company. The machines of today simply do not work the same as those from years past. Most machines manufactured today include a self cleaning cycle. Additionally, they do not use as much water which adds to the possibility of problems with soap and fabric softener build up. Again, please accept our apologies for any unintended misunderstanding. We hope that the problem with your machine has been corrected. If we can be of further assistance, please do not hesitate to call.
gary D.
01/2017
5.0
appliance repair
+ -1 more
had to come back , maybe bad part . not there fault .
Description of Work: work on ref
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
elaine M.
01/2017
4.0
appliance repair
+ -1 more
They were okay. I guess the only issue was, and the repair was fine and all that, the price was kicked up to more than compensate for the deal that you get. The price for the part was two times more than what I could have bought it on-line for. It came to $150 more out of pocket to replace the heating element. The service was fine and all that, but I think they made up for the coupon by charging extra for the part. They don't give you a price when you call up either. I would consider using them, but I wouldn't use them again unless there was a discount. I wouldn't discount them, but I would have to call around to get a couple of others for comparison.
Description of Work: This was for a Big Deal for $49 for $100 Toward Appliance Repair. They replaced the heating element on a dishwasher. The heating element had physically broken and he knew it. He came with a replacement element. He knew what to do. He disconnected the electricity and replaced it. He was here maybe 20 minutes.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Aable Appliance Repair
We know there are many choices in our area when it comes to appliance repair and we are happy you called us! We are sorry your experience with our company was not 100% satisfactory, and we hope to be considered next time you have a need for our services. Please know that we do not mark up our prices to make up for the discount offer. Partnering with Angie's List has been a great way for us to make ourselves known in the community. We also have additional discount offers for returning customers. However, as with most all businesses, we do add a slight mark-up over retail cost on the parts that we install. As I am sure you understand, this is due to the cost incurred when it comes to maintaining commonly used parts for quick availability, picking up and/or having parts shipped when necessary, and the provision of a warranty on the parts we have installed. Additionally, we cannot compete with parts one may find online as many of those parts are aftermarket, or generic parts, and we use parts distributed by the manufacturers. Finally, when it comes to giving an estimate for a repair, we leave that to the technicians. They are the experts who see the machines daily and have a combined 65 plus years experience in making the necessary repairs. The dispatchers in the office do not possess the ability to give an estimated repair cost. However, regarding your repair and because of its specificity, the technician should have been able to provide an estimate over the phone for the cost of replacing your dishwasher heating element. If you asked for that information, please accept our apologies that it was not provided. If we can provide any additional assistance, please give us a call!
Sally C.
01/2017
5.0
appliance repair
+ -1 more
Very well, I trusted the service technician.
Description of Work: Dishwasher repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rondale B.
01/2017
4.0
appliance repair
+ -1 more
Once my washer was repaired, everything went great. There was an issue with the first visit and getting the repair completed. I was very pleased with the first repair person wanting to save me money by trying to find a part. I was disappointed with the response and communication while looking for the part. Overall I am very pleased with the service and follow up.
Description of Work: Front washer had a load error
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
Tyler C.
12/2016
5.0
appliance repair
+ -1 more
They were fine. The guy was here when he said he was going to be here. He fixed everything that went wrong. They called and said he will be on his way on such and such time. They had good communication and they did what they said they were going to do. The work he did turned out great. I would recommend them.
Description of Work: I purchased a Big Deal from Aable Appliance Repair. They fixed my refrigerator.
Rating Category
Rating out of 5
Yes, I recommend this pro
$250
Daniel P.
12/2016
3.0
appliance repair
+ -1 more
still trying to dry my clothes -thank goodness Angie's List recommendations and the discount I'm not all that disappointing...kinda what I expected. I should've just bought a new one...my bad.
Description of Work: fix gas dryer
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$8,500
JOHN A.
12/2016
4.0
appliance repair
+ -1 more
It was a big deal purchase. He did okay but I had to replace the unit. There was nothing special, but there was nothing bad either. He could have done a little bit more with a cheerful personality, but I guess that's just his personality. There were additional charges. He seemed to know what he was doing and he did it right.
Description of Work: I used them for a dishwasher repair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Jean C.
12/2016
5.0
appliance repair
+ -1 more
Aable Appliance Repair's service turned out just fine. Just, they're knowledgeable. I would use this provider again in the future.
Description of Work: I had a big deal purchase made with Aable Appliance Repair from Angie's List. He came to look at my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
rich R.
12/2016
5.0
appliance repair, small appliance repair
+ 0 more
Serviceman got sick on first day scheduled. a Able called me & I rescheduled. Serviceman was late on second date scheduled, but Able called and explained the reason.
Description of Work: had ice maker replaced
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Bruce V.
12/2016
5.0
appliance repair
+ -1 more
Great. David quickly identified the problem, explained to me what it was and the solution. He did not have the necessary parts so he made arrangements to get them and let me know what the final cost would be. The price was satisfactory and he came back and installed the part. It worked fine. he was very friendly and professional.
Description of Work: My clothes dryer was overheating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kelly B.
12/2016
4.0
appliance repair
+ -1 more
Could not repair due to not able to find a source for a part needed to repair the oven
Description of Work: Repair Oven
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Suzanne S.
12/2016
5.0
appliance repair
+ -1 more
The entire door ended up having to be replaced in order to repair. The cost was more than we wanted to pay for repair due to needing a whole door order. Company was honest and fair with price. Just didn't realize we would have to replace entire door. We choose not to have repair completed and purchase new. Appreciated honesty and didn't feel as if we needed a second opinion to have door repaired.
Description of Work: Fairly new Refrigerator needed a new hinge
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ken P.
12/2016
5.0
appliance repair
+ -1 more
Excellent. Found issue fast. It was a faulty high temp thermostat. Had to get part and return 2 days later.
Description of Work: Repair of GE dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Carl S.
12/2016
5.0
appliance repair
+ -1 more
It went very well. They were professional and quick. They did what they said they were going to do. The cost was reasonable.
Description of Work: I purchased a big deal for Able Appliance Repair. They fixed a dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Renita D.
11/2016
5.0
appliance repair
+ -1 more
Great experience. They responded pretty quickly, even allowing me to talk with a tech on the phone prior to scheduling an appointment. The man who came out was very nice, professional, and quickly diagnosed the problem as a result of using dryer sheets. Apparently they can get caught up in the mechanisms and then be a magnet for lint. Eventually it would have stopped drying. He removed the front of the dryer and cleaned it out, showing the problem. Works perfect now. They do have a service call charge, but it can be applied to a repair. After Angies List discount, we paid $95.
Description of Work: Our dyer was making a loud noise, and we wanted to get it checked out before we had any major issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Susan P.
11/2016
5.0
appliance repair
+ -1 more
At all levels professional and punctual. Service agent took details over the phone (model, serial #) so that repairman arrived fully equipped. Repairs were explained. A+
Description of Work: Gas dryer repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Judy G.
11/2016
5.0
appliance repair
+ -1 more
It was perfect. I have no complaints. He fixed the refrigerator but he couldn't get the part so it was going to be like 2 days in between. The guy tore it apart to fix it because it was a pan that needed to be done. The guy put a regular house pan. It was very ingenious. I asked him if the refrigerator is going to last for another year for the $200 and he said it absolutely will. I think the pricing was fair. He did come back when he said he was coming back. He was very nice.
Description of Work: They repaired my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Mary Jo W.
10/2016
5.0
appliance repair
+ -1 more
After a thorough review, we were told it couldn't be repaired.
Description of Work: Oven not working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kelly G.
10/2016
5.0
appliance repair
+ -1 more
The service person was very thorough and professional, and he worked quickly. The only issue I had was with the response window. The company said the service person would arrive between 9am and 1pm. The company called at 12:40pm to say the service person was on the way and would be here in 15-20 minutes. It was 35 minutes later when he arrived. However, besides the time I am very pleased with the work and quality. I would hire again.
Description of Work: My dryer was making a thumping noise.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$100
Janet D.
10/2016
5.0
appliance repair
+ -1 more
That guy was good. He was fine. It was on a timely basis so it was not an issue. There were extra charges because I have two machines. He was very honest in his assessment.
Description of Work: I purchased a big deal for Aable Appliance Repair. It was for the washing machine. They checked the washing machine and the dryer.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Carol W.
10/2016
4.0
appliance repair
+ -1 more
Repairman stated needed new valve in order to fix the burner switch. Stated it would be $259. Repairman left. I looked up on YuTube topics related to why burner switches might not work. One solution was to take small fine brushes and clean around knob and take knob off and clean. Thanks to YuTube I saved $259.
Description of Work: Check for gas leak in gas range and fix burner switch that was not working.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$49
Jane M.
10/2016
5.0
appliance repair
+ -1 more
Great ! . Very polite and Would use again well as efficient,
Description of Work: Refrigerator
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Fran M.
09/2016
5.0
appliance repair
+ -1 more
Great. Repairman was knowledgeable and quick
Description of Work: Washer needed repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Andy M.
09/2016
4.0
appliance repair
+ -1 more
Required two trips - initial trip thought the issue was a problem with the drain pipe not flowing properly. Second visit resolved the problem with a valve replacement.
Description of Work: Washing machine stopping in the middle of the cycle, requiring several restarts.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair
FAQ
Aable Appliance Repair is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Aable Appliance Repair accepts the following forms of payment: Check,CreditCard
No, Aable Appliance Repair does not offer free project estimates.