A Plus Shacklette, Inc.

computer repair expert

About us

A Plus Shacklette, Inc. is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

Business highlights

39 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.831 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
10%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 1-25 of 31 reviews

Justin J.
09/2024
5.0
Warren worked me in the same day to diagnose the problem with our laptop. he offered to diagnose the issue at no cost. Later that same day he sent a text letting me know that he had a portion of the computer back up and running. The next day he let me know that the computer was fully operational. Very fast service. The only negative is that he made the necessary repairs to get the laptop up and running without letting me know what the problem was and what it would cost. The repair cost wasn't excessive, but given the current price of laptops, you can easily spend more on repairs of an older laptop than the cost to purchase a new one. Another thing to be aware of is, without advising you Warren wants to install a remote access APP on your computer so he can diagnose issues remotely. In my case the computer would not allow him to install the software. I suggest you clarify this item before he does work on your computer. Other than these minor items, I would recommend Warren.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

chuck w.
12/2021
5.0
.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

janet l.
07/2021
5.0
They were very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$150

Terri Z.
10/2020
5.0
Warren was great! Went beyond the call of duty!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cindy M.
04/2020
5.0
1

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan B.
02/2020
5.0
We've been using Warren, Shacklette Computer Repair for 5-7 years and highly recommend them. They provide excellent & fast service. Always timely and very knowledgeable. Wouldn't call anyone else!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Barbara p.
02/2020
5.0
Warren was great. Very professional and very knowledgeable. I would definitely call him again. I love the fact that he comes and picks up and returns your computer. That s a Big plus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John R.
10/2019
5.0
Quick service, good communicator, knowledgeable IT professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

SHARON P.
10/2019
5.0
Excellent!!! Service was prompt, well done and reasonable. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Ralph W.
09/2019
5.0
Mr. Shacklette was prompt in responding to my inquiry and made the necessary repairs to my computer. He was very professional and personable, I would certainly recommend him to anyone needing computer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robin B.
09/2019
5.0
Prompt efficient service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Al S.
09/2019
4.5
good job, great attitude, very responsive

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

David C.
09/2019
5.0
Great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$30

Diana K.
09/2019
5.0
Prompt, pleasant, efficient. inexpensive. Didn't mention that Edge browser doesn't accept add-ons such as JavaScript which my email requires. (Probably didn't know this)

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

Kathy D.
09/2019
5.0
He was punctual, very courteous, and explained everything on my level so I could understand the IT part of service. He's still available when I have questions. Highly recommend !!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Donna S.
08/2019
5.0
Quick response, understood problem, an could fix within 48 hours. Would recommend.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$105

Vicki H.
08/2019
4.5
Very accessible and friendly

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

James G.
07/2019
4.0
Nice person. HE WAS PROFESSIONAL WITH GOOD KNOWLEDGE.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$105

William M.
06/2019
5.0
Very knowledgeable! Does great work. I definitely recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary Ruth P.
02/2019
5.0
As soon as I posted on HomeAdvisor asking for help with my computer, I received a call from A Shacklette’s Computer Repair. He was able to come right over and had my computer repaired within 2 hours of my post. I will recommend this company to anyone I know who needs help with their computer!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kirtley C.
12/2018
5.0
This guy knows what he is doing. He turned a dying computer into one that runs like new. He came and got it and brought it back. His prices are beyond reasonable. I highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Danelle C.
10/2018
5.0
very great company

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cathy E.
10/2018
5.0
Excellent service, prompt knowledgeable, friendly. Thanks Warren!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

11519 Shaffer Farms Lane, Louisville, KY 40291

http://louisvillekycomputerrepair.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

computer repair expert

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

A Plus Shacklette, Inc. accepts the following forms of payment: CreditCard
Yes, A Plus Shacklette, Inc. offers free project estimates.
No, A Plus Shacklette, Inc. does not offer eco-friendly accreditations.
No, A Plus Shacklette, Inc. does not offer a senior discount.
No, A Plus Shacklette, Inc. does not offer emergency services.
No, A Plus Shacklette, Inc. does not offer warranties.

Contact information

11519 Shaffer Farms Lane, Louisville, KY 40291

http://louisvillekycomputerrepair.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed