A Chimney Doctor

Lets face it, old chimneys are very difficult to narrow down where the leak is could potentially be coming from. Brian did not stop until he found the leak. Thanks Brian!

I had three estimates, his price was reasonable. Here is what I liked...he called 1/2 hour before arrival, very neat, cleaned up after themselves, all three people seemed interested in the job, cheerful employees, took pictures of chimney when bid, when cap was removed to replace found additional problem offered several options and price points to address the new issue, new pictures to show problem. Had to add two additional rows of brick. Keeps a stock of different brick in order to match existing brick. My home is an odd brick and the house is sixty years old so this was a worry. The verdict you can not tell this is not the original brick, matches perfectly. Another thing which is small but major to a home owner, a gizmo, which makes it easier to but the hose on and off the faucet instead of twisting it on, on the faucet broke. They had used the hose and they told me about the gizmo. They were going to replace. The gizmo was old and showing its age and they certainly could have pointed this out but they didn’t use this as an argument. It was old and I will replace it myself but appreciated they told me about it. Insured and all the normal stuff you ask for, but for reasons detailed above would recommend.

We have a wood burning fireplace and he comes and checks it. He was awesome. I'll be using him again. They did an excellent job; they did. Overall, everybody's been so good with cleaning and leaving that area clean.

He was very nice, did an excellant jobs. I would certainly hire this company again.

Brian was clean, thorough and nice to work with. Called prior to arrival, cleaned up when finished and asked if there was anything else I needed. Great guy!!

Work was done satisfactorily and efficiently, even in cold weather. The work was done in mid-December. It should be noted however, halfway through the job, we learned that this company does not take credit cards, only cash or a personal check

Brian and his team came out and did a wonderful job. They repaired a major part of the leaks. There were a couple of minor leaks afterwards, but, when I told him about it, he came right over and said he will "take care of us." He repaired the remaining minor leaks at no further cost and now we have a leak-free chimney! Obviously, Brian and his team care about their customers, and consequently, I would recommend Chimney Doctor to anyone.

Brian and his team came out and did a wonderful job. They repaired a major part of the leaks. There were a couple of minor leaks afterwards, but, when I told him about it, he came right over and said he will "take care of us." He repaired the remaining minor leaks at no further cost and now we have a leak-free chimney! Obviously, Brian and his team care about their customers, and consequently, I would recommend Chimney Doctor to anyone.

Original call was to evaluate chimney and existing caps to see what could be done to keep wasps out. Brian took pictures and showed existing damage to chimney and several large open gaps. He presented a suggestion of repairing the damaged areas and installing new locking caps that completely seal the chimney. Brian came out and made the repair and left everything clean and orderly. Brian was very comfortable to work with and explained everything. He gave alternative options to choose from and explained the pros and cons of each. I am very glad we found him in the Angie's book.

Brian was on time, on budget and very professional. We discussed all work in detail prior to beginning the job. He was able to complete all work in the projected time frame and I could not be more pleased. I would recommend him to anyone in need of masonry/chimney work. Well done.

Told us the reason for our leaky roof was that there were gaps in mortar on stonework. Cancelled once because he wasn't feeling well. Told my husband he was going to Home Depot to get sealant. Then said he would have to go somewhere else as the Home Depot was out. Service completed, paid $1500.00. Roof leaked again the following spring. Called him and he came out again and sprayed sealant on chimney. We contacted a new company to look at chimney, because it was leaking for a third time. They informed us that the chimney chase cover needed to be replaced and that someone had sealed the chimney with the wrong sealant. The sealant should have been a solvent based. They said what was used was not professional grade, simply something that was purchased over the counter. I contacted the owner, Brian, he said there was no way. I requested a refund and he refused. Will be contacting attorney generals office of consumer protection. Do NOT use this company.

Great, Responsive about getting work done. Looks good.

They did what they told me they were going to do. They had to postpone the project due to rain which I understood. They were very nice and professional. They checked out both of my fireplaces as well. They told me I needed to have my gas logs done and gave me some referrals since they do not provide that service.

Brian did a fantastic job. He was honest with the inspection and showed up on time. I'm a Realtor so it's really important that I can count on service companies that I recommend to my clients. Brian with Chimney Doctors is one that I can trust!

On time, very informative and professional. Before and after pictures showed all areas repaired. I recommended him to a painter who was working at my house while he was there and the painter made an appointment with him...

y Brian Sandmann appeared on schedule to present his proposal. He answered questions about the nature and degree of work needed. He also scheduled the work to be done quickly, and came as promised. Rain delayed completion, but he returned as soon as feasible to complete the work. He communicated with another contractor who was replacing the roof so that they could coordinate services. The price was fair. I would definitely recommend him. The only slightly negative comment is that he seems not to be comfortable with e-mail (or had a balky computer) and was unable to send his bill electronically.

Company answered my call and took some information. I was called back within half an hour confirming appointment and time. Prior to showing up I was called an hour before to confirm time and that he was on the way. We did a walk thru of the work to be done and confirmed pricing. This is the second time I've used this vendor with good results. To me there are five big items, promptness, communication, cleanliness, safety and quality of work. This vendor delivered all five.

Brian worked his schedule around in order to complete a project that was time sensitive. We called on a Friday and the job was completed within the week! He did an outstanding job and even took the initiative to "pretty it up". We already have him lined up for additional work in the Spring. On top of quality work, he represents top-line professionalism!

A Chimney Doctor came out when he said he would, he came out and cleaned the chimney and didn't make a mess and we will be using him again.

Came inspected the fireplace. Didn't need cleaning. So he didn't charge us. He was very pleasant and professional

Brian was great. Answered my phone call and scheduled an appointment for the following Monday while I was off work. He showed up when he said he would, actually calling when he was on the way. The two chimneys in my house had not been inspected and/or taken care of for quite a few years. He cleaned two disgusting chimneys for the price he said he would clean them for. He offered some sound advice about burning fires in my fireplaces, but did not try to oversell his services or products. I will use him exclusively for service to my fireplaces and chimneys.

The work was done well and they did not leave a mess. They showed me by camera exactly what the issue was.

The workers arrived with the pipe and installed, but this was after about a week of delays waiting for parts. The installation was difficult but they were able to get it done with some adjustment to the pipe. Workers on site were very good and would say that they did their best to make sure the job was done correctly.

Brian did an excellent job in repairing our chimney. Prompt service and competitive pricing.

Brian returned my call within 15 mins. He was came promptly and thoroughly cleaned chimney the next day. He offered suggestions of possible but not necessary improvements (painting worn brick and replacing old sand and bed gravel) It had been 10+ years since this gas fireplace had been cleaned/examined. Professional, personable and did a fine job. I asked many questions about another fireplace problem at another location. He volunteered to take a look at pics and referred me to a business that could also help resolve the issue. Great job. I will definitely call him again.