Wildcat Moving LLC

Description of Work: I hired Wild Cat Moving to move our belongings from a large apartment in Louisville to a loft in Lexington. Three men arrived on time and ready to work. They did a good job overall and the price was very competitive. My only complaint would be that the leader continuoulsy referred to me as sweetie throughout the day, which was insulting. Otherwise everything was moved and for the first time during amove nothing was broken. Overall, I would recommend their services. I would also recommend a conversation with staff reminding them that pet names have no place in a professional environment.

Description of Work: They moved my parents from an apartment in a care center back into their house. It took them a short time and they were very good. This was the second time that we had used them.

Description of Work: Moving and house clean out.

Description of Work: Three guys came as requested, and 2 worked hard. the third was not well integrated into the action; maybe odd numbers don't work well as a rule? fellows were nice enough, but were a bit casual with the antique furniture we were moving. If I use them again, would want guys with a little more understanding of the value of what they are handling.

Description of Work: Wildcat helped me move. They were exactly what I needed. They work fast and efficiently. They were very easy to work with.

Description of Work: These guys are the best! We've used them for personal moves and for business. We never hesitate to tell our friends how great they aree!

Description of Work: Kevin and Mike were extremely courteous, friendly, hard-working and efficient. Even though I was the last job of the day, they took everything in stride with a positive attitude and were done in record time! I would definitely use them again!

Description of Work: They moved a desk, hope chest, bookshelves, and a metal clothing rack. They were efficient and very helpful.

Description of Work: 2hours of furniture moving

Description of Work: Moved the heavy items from my home in Nicholasville to Garrad County. They were late on arrival, but worked quickly and packed and unloaded following my instructions.

Description of Work: on time great service

Description of Work: LONG POST WARNING! Necessary to convey what all happened at my place. Wildcat moving was scheduled to move my belongings between 2-5pm on a Sunday afternoon. No walk through for an estimate was ever performed, talked to by phone only. At 5:10 I emailed them to ask for an ETA. Hunter called back a few minutes later to say the crew was on its way back from Louisvillle, so it would be 6:30 -7:00 before they got there. I asked why they were so far behind and was told they were "real busy today and we're running behind, and they'd have to get to me as soon as they could. He said if a crew from Lexington got done earlier he'd send them instead. Sounds to me like they overbook their jobs without a realistic estimate of the time needed. He called back a few minutes later and said that a crew from Lexington was on it way to me. They got there about 6:15. I did a walk through with one of them. They started by telling me that if I wanted insurance to cover any damage to my belongings it would cost $100 extra over the $110 per hour charge, and that the mileage charge for outside Fayette County is $39 flat rate. The initial email confirming the booking said there was no mileage charge inside Fayette County, but that outside Fayette was $1.50 per mile round trip additional. To me that means that ONLY the miles outside Fayette County would be charged extra. Wouldn't you think that? Since my place is 8 miles outside Fayette, the charge should be 16 X $1.50 or $20.00. Instead they insist that the charge is miles FROM THEIR SHOP on Big Run Road. That works out to $39. Since they don't charge mileage inside Fayette County, does it seem strange to anyone else that they charge for those same miles in addition to the miles that lie outside the county? So now I'm already paying for the per hour moving rate $110 times however many hours involved, mileage of $39, insurance of $100, and no idea how long they'll take to move me. They said at 6:30 it would take "well into the night". I assume that means that they plan on taking at least 4-5 hours. It's adding up fast. I moved all my stuff to this address before in just under 3 hours, from farther away. Now comes the really unbelievable part. The 2nd mover calls the driver outside and they talk. Then the driver tells me that the other mover doesn't "feel comfortable moving my stuff due to the fact that I have a lot of cat hair in my place. Yes I have 3 cats, which I told the service about when I booked the move, and yes, there's a lot of hair on the carpeting. I have been preparing for this move for some weeks, and I live alone, and have a bad back. I can only move a lot of stuff a little at a time before I have to stop and rest my back. I also work 2 jobs that fill up most of my time, including nights and weekends. That leaves me very little time and energy to clean. Since I'm selling my condo, and I know that the 15 year old carpeting will be removed immediately when sold. I didn't see a great need to try to keep it clean while prepping the move. I plan on having the place cleaned after I move out. Yes the hair was pretty bad, but I'm living in the place with it and I'm fine. How hard is it for movers to go thru the house and get the furniture and boxes out of it for a few hours? I didn't ask them to lie down on the carpets, just walk on it. But NO, he wouldn't move me, so I'm left sitting at my place with everything boxed up, packed up and waiting to go, and no way of moving it. I took off vacation days from work on the premise that I would be moving last night, and I would spend those days getting everything else out of the condo before leaving town for a work event. Instead, I'm now spending that time trying to find a new mover that has some common sense,empathy and understanding for the limitations of single woman living alone with physical limitations. What I really believe happened is that the movers had already done at least one move that day, and since it was already past 6:00 pm, he just didn't want to start another full moving job that day. He used the cat hair as an excuse to get out of doing the job. His supervisor wasn't any help either. He left me a voice mail saying that they had the right to refuse to work a job in conditions of animal hair present if they had allergies etc. He called my place, and by extension, me, disgusting, absurd and unsanitary. VERY INSULTING AND HURTFUL! If their crew has a problem with animal hair, they should have sent a team that didn't have a problem with it. I did give them a warning about the cats before I booked the job. Fair warning to anyone thinking of using this company, if you have pets, you don't plan on cleaning your place spotless in the middle of your move process, or you plan to schedule your move late in the day, DONT HIRE THEM! They'll disappoint you and leave you stranded! I'm sure that the service provider will reply to this report and say that I'm a crazy cat lady who lives in filth, but since he wasn't there, he can't really be considered a reliable source. Trust me, this company was a BIG disappointment!

Description of Work: Very professional very fast no dents no nicks no damage to walls or furniture or any of my belongings. overall perfect.

Description of Work: TO HELP GET OUR HOUSE READY TO SELL, WE HAD WILDCAT MOVING TAKE A SMALL LOAD OF FURNITURE AND BOOKS TO A STORAGE UNIT. THE COMPANY HAD BEEN RECOMMENDED BY A FRIEND AND I WAS PLEASED WITH THE WORK OF THE TWO MEN SENT TO DO THE JOB. I HAVE ALREADY SCHEDULED WILDCAT MOVING FOR THE BIG MOVE TO OUR NEW HOUSE.

Description of Work: .

Description of Work: they were awesome! Punctual, caring individuals that treated our possessions as their own.

Description of Work: They were very punctual and nice.

Description of Work: Moved furniture and household goods from home to storage unit in Ohio. They were very professional, courteous and willing to move or relocate anything in the house. They were prompt and flexible to our schedule and moving needs.

Description of Work: They were great! Dustin, Tony and Shaun were happy to do whatever I asked of them. They were able to partially take apart a 9 foot long bookcase/desk/storage unit, that another mover told me it would not make it if I wanted them to do it. These men were able to think it through and figure out how to do it. |

Description of Work: Wildcat Moving was excellent! Highly recommend them! Hunter Hanks and William James were very professional and efficient!!

Description of Work: Andrew and Jeremy were punctual, polite and professional. They worked efficiently to move the items we were donating and to even move a chair to another room in our house. They reminded me of a $30 coupon for their services, which I had seen on their website but had forgotten to print. | |My only problem came in actually scheduling the move. I kept playing telephone tag with the scheduling guy, and then I gave him 2 contact phone numbers. One the day of the move, they called only 1 number and I wasn't available at that number so the move had to be delayed by a day. I suggest they follow the customer's request in calling both numbers. But that problem had nothing to do with Andrew and Jeremy's performance - they were great.

Description of Work: I purchased a deal for $150 for two movers and a truck for two hours. The service was great.