WHITLOCK ALL SEASONS ROOFING & REPAIR

Mr. Whitlock and his crew showed up on time, did the work in one and a half days, and left the premises spotless. The work done was really superb! He takes great pride in the quality of his work, greatly wished us to be happy with the job--and we are. We strongly recommend him to others.

It was excellent job.

Came early , worked hard, got done left. No mess left behind. Great job reasonable price.

The work crew began working on my roof prior to 6 AM. At approximately 7 AM the owner of the company, Mike Whitlock, who was part of the work crew, shouted at me from on the roof that "we had a problem" and that I would have to pay an additional $2000 to have the roof replaced. The "problem" according to Mr. Whitlock was that the existing roof had a second layer which he did not take into consideration when he quoted the price and that the job would require additional time and/or manpower to complete. It was however Mr. Whitlock that inspected the roof initially and who gave me the written proposal. And there was no contingency in the proposal to increase the price for misquoting the job, if that is indeed what happened. I would have halted the job at that point and asked Mr. Whitlock to leave the premises except that his workers had already removed a substantial portion of the roof, leaving it exposed to the elements. With this increase of $2000 over the proposal Mr. Whitlock's bid was not competitive with some of the other bids I received and I would not have selected Whitlock Roofing for the job. And the other bids anticipated that a second layer would have to be removed and baked that into their bids. I am not able to rule out the possibility that Mr. Whitlock underbid the job to begin with, with the intention of asking for additional money to complete the work. At best, I feel this was all handled in a very unprofessional way by Whitlock/All Season Roofing & Repair.

As mentioned above, the bait and switch was used by this contractor. He did not properly do the work that he was contracted to do. Rather than apply the contracted water-proof membrane, Whitlock Roofing, put down tar paper and wet roof cement patch over the existing tar paper. The problem of a leaky area around one skylight was not fixed. It leaked the very next time it rained. I called to tell them that the problem was not fixed. They apologized and said that they would be back out the next day to fix it. They never showed. I called again. Same story. I called 5 more times over the next five months. Basically every time that it rained hard enough to leak. The problem was never fixed. Avoid this contractor as if your bank account depended on it... it does! After numerous calls, I eventually had to eat the cost of this botched job and hire another roofer to do it right. I also had to repair the extensive water damage (pictured) from the botched job by Whitlock.

What is really strange is that they showed up on time and they did exactly what they said they were going to do. They seemed to work out really good. They do really incredible work. They are not cheap, but, that really does not solve the problem. It is just weird that they are so excellent, you do not find that much.