About us
Business highlights
16 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Warranties
YesEmergency Services
YesAccepted payment methods
Reviews
3.73 Reviews
Showing 1-3 of 3 reviews
Rebecca K.
04/2019
appliance repair
+ -1 moreFirst, I received a text confirming the appointment the day I called to schedule. The text also provided the repairman's name. I appreciated that because too often you are unaware of the person's name that will be coming to repair the appliance. I received another text informing me that Denny, the repairman, was on his way. He arrived at the early part of the time frame (10:00 - noon) was courteous, professional, and very knowledgable about our washer model and many others (we had a conversation afterward about washers and their dependability). Denny diagnosed the problem with our washer immediately and had the piece replaced and the washer working in no time. I also received a final text to let me know the work had been completed, which would have been handy had I not been able to work from home that morning. I would recommend this company to others and will definitely call them again if and when the washer, dryer, refrigerator, and other appliances need repair.
Description of Work: Fixed washing machine
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| quality | |
| value | |
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Yes, I recommend this pro
$111
Bobby P.
01/2017
appliance repair
+ -1 moreHe came, figured out it needed a new switch timer. it was near the end of the working day and the appliance parts store closed within 20 mins of him finding the issue. he ran to get the part and came back and within 15 mins had the dryer working and it works great now. Have some more appliance repairs I am going to have them do very soon! Great folks!
Description of Work: Dryer was not drying, Needed a new switch timer
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| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$180
Chris E.
09/2015
appliance repair
+ -1 moreAfter he hung up I have been trying constantly to get ahold of them but they wouldn't respond. I finally got ahold of them using a different phone number and he started yelling using volger language and said that he'd she me in court. The problem with that is they have no address to be served. They claim to have a warranty on their products but they get you're money and run off with no way to find them. I lost $140 with noway to get a refund or actually all we want I'd the job done instead of the money. BEWARE OF THESE PEOPLE THEIR BUSINESS DISCUSSIONS ARE VERY POOR AND IMPROPER.
Description of Work: Barry cam out looked at my washing machine. I diagnosed the washer making loud banging sounds to be the back struts were bad and needed to be replaced. I told him sure go ahead and fix it but when do you think it'll be. He immediately said right now. He made a phone call and was told that he could not get the struts today. He informed me that he would get them in Louisville tomorrow Saturday September 5th. Well we wait until about 3 Saturday and no call. So my wife called and they said it would be Monday and made an excuse (they didn't even bother to give us a call). So Monday rolls around and at 5 no call no show. My wife called once again and was told no struts it'll be Wednesday at 6pm. 5:30 PM Wednesday we get a call that he can't make it. Thursday at 5pm he finally came out and put the struts in. In about 30 minutes he was done and got paid. We ran a load of clothes that night and determined that the banging was louder than before. It was about 10pm when we called that night of course no answer. All day Friday we tried to call and I finally got ahold of Barry around 3pm. I informed what was going on and he said we'll there's no way I can come today or this weekend so it'll probably be monday. I myself being in business know that that's unexceptible, and that'd what I told him. He immediately got defensive and started yelling. I begun to tell him that the overall service was lousy and told him that if something wasn't done then I'd take him to court. He immediately hung up on me.
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$140
Response from TIS Appliance Repair
Contact information
Tates Creek, Lexington, KY 40517
www.tisappliancerepair.comService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
ClosedLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
TIS Appliance Repair is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
TIS Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, TIS Appliance Repair does not offer free project estimates.
No, TIS Appliance Repair does not offer eco-friendly accreditations.
No, TIS Appliance Repair does not offer a senior discount.
Yes, TIS Appliance Repair offers emergency services.
Yes, TIS Appliance Repair offers warranties.
TIS Appliance Repair offers the following services: We service refrigerators, dishwashers, stoves/ovens, washer, dryers, garbage compactors, disposals and water heaters.
Contact information
Tates Creek, Lexington, KY 40517
www.tisappliancerepair.comService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
Closed