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Description of Work: Services that were performed: (was short of the written estimate/contract) were seven pillows and a king bead spread.This is what I experienced:There are only three people who work in this shop. The owners are a married couple, Larry and Tammy. Courtney is the very kind, easy to talk to receptionist and manager of the activities in the shop. But don't let her kindness fool you. Larry is in charge of blind placement. Tammy is in charge of the "work room" where she makes the window treatments. Larry is capapble to do a good job. Tammy, on the other hand, will talk a good game and provide a good estimate but when the time the job is initiated or complete, you will see significant shortcomings at what she contracts to do...or at least I did.I recieved an estimate in February of 2012 by Tammy. She had me order some fabric from her, but I had most of my own fabric. I had her write up an estimate for a king bedspread, two king shams, three euro pillows, a roll pillow and a small round pillow, all to go on a bed. Her estimate was reasonable. Courtney, their secretary, told me that this job could be completed the middle of May.Tammy did not start on my job until the second week of July! I had stayed patient up till the beginning of July, and then I explained that I needed this work done for a special occasion. By the second week of July, my job was still incomplete. But this was not the biggest issue...Instead of Tammy taking her time and doing a professional job, she stayed up all night to complete the job that should have been done six weeks before. First she made my king pillows. The cording that surrounded the pillows did not even come together. She left at least two centimeters on each corner. The band that I purchased from her to border the side of the boxed king pillow was sewn unevenly in the box area and Tammy did not even use thread that matched the expensive banding I purchased! Worst of all, the fabric that was used ($154.00/yard) was not centered on the king pillow. Additionally, Tammy had me order four more yards than what I needed! When she gave me the fabric back, I saw that she had cut out each pillow pattern twice. The first cut she messed up and had to cut it again. However, on the second cut of this expensive fabric, she still did not cut it right because the pattern was not centered on my pillows. That was just the first two errors she made. Overall, the work on the bedding was very sloppy. When I pointed out the short comings on the pillows, she was very offended and denied it. Instead of making them better or correcting the errors, she quit the job and did not complete what she was supposed to do. Overall, the job cost me a lot of money and time and the job was not even completed. On one pillow ( the roll pillow), she actually took all of my yardage that I purchased for that pillow (the pillow she attempted was not as we had talked about so she ripped took it apart, and did not have proper yardage to make the pillow I had ordered) and gave it back to me in seven peices!!! That was over $100.00 that she ruined.She did not bother to talk these issues out with me. She wrapped all the remaining yardage that went to the other projects, wrapped them in a bag and set them outside of my garage at 8:20 on a Saturday morning. With the material, she left me a written note that she did not want to complete the job. She texted me and told me that all of my remaining materials were sitting outside of my garage!!! When I found the text at 8:45am, I asked her to call and talk to me. She NEVER returned my call. The following week I called the store to straighten some issues out and she refused to talke to me. Instead, she had Courtney communicate for her. The biggest disappointment is that she used my beautiful fabric and ruined the biggest part of it. Don't bother with using Tammy. Tammy was very unprofessional and made NO effort to resolve issues.