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TDO Home Entertainment

Stereo and Home Theater Systems, Home Automation, TV Service - Cable,

About us

TDO Home Entertainment, originally The Dish Outlet, is a family owned & operated business that has thrived in Lexington KY for over 17 years. Originally located at 2348 Palumbo Dr., we relocated in the summer of 2012 to 242 Big Run Rd. We are Central Kentucky's Premeire Home Theater, Security Camera, and Satellite Television experts. Additional contact name - Brock D Bailey. Additional DBAs - The Dish Outlet, Inc. Free site surveys-Cost is determined by scope of work to be done.

Business highlights

28 years of trusted experience

Services we offer

Surveillance Cameras, CCTV Installation, Video surveillance cameras, Home Theater, Home Theater installation, Flat screen mounting, Flat screen mounting brackets all sizes, Residential and Commercial, dish network satellite, Directv satellite, in-wall speakers, in-ceiling speakers, stereo equipment, security camera installation, camera service, Flat panel tv mounting, whole house audio, conference room wiring/audio/video

Services we don't offer

Repair of the electronic components themselves. We currently don't fix TV's, Computers, stereo equipment, etc. Replacement parts and services only

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.028 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 28 reviews

David G.
06/2018
5.0
home theater design
  + -1 more
Excellent consult and advice.
Description of Work: Television Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason S.
04/2018
5.0
home theater design
  + -1 more
I've always been very satisfied with Brock and his workers. They're timely, stayed until the job was done. If there was any follow-up needed he would be willing to come out and help out. Overall I was very satisfied with Brock. I've recommended him to other people as well.
Description of Work: He's done work for me in a couple occassions. Initially is when we bought our house where he installed a TV system, surround sound speakers, ETC. He's come back two additional times for some follow-up work within the next 6-7 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott M.
03/2018
5.0
home theater design
  + -1 more
Very prompt and have great follow up. Their response time is very good.
Description of Work: Audio installation inside and out. Tv install.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kurt N.
03/2018
5.0
home theater design
  + -1 more
TDO Home Entertainment
Description of Work: They did a television installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris W.
03/2018
5.0
home theater design
  + -1 more
I was very satisfied with the service. They were very professional to work with. I strongly recommend them to anybody.
Description of Work: I had them put in a TV. They also installed my sound system and & also internet to make the system work on wireless.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark F.
03/2018
5.0
home theater design
  + -1 more
It went very well!
Description of Work: They installed video security systems.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jim B.
03/2018
5.0
home theater design
  + -1 more
They did great work.
Description of Work: Mounted TV, surround sound, cameras.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom L.
03/2018
5.0
home theater design
  + -1 more
They did outstanding work.
Description of Work: They installed an entertainment system in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Richard N.
03/2018
5.0
home theater design
  + -1 more
Nice. Very good.
Description of Work: They installed TV in my basement. Full surround sound.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David D.
03/2018
5.0
home theater design
  + -1 more
Pretty well.
Description of Work: They installed our home theater system and speaker systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie B.
05/2017
5.0
home theater design
  + -1 more
It was good. They seemed knowledge. They had good suggestions and the end result was great
Description of Work: TV mount with sound bar and shelf mounting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randy D.
12/2016
5.0
home theater design
  + -1 more
They were punctual and performed the work quickly and demonstrated how the devices worked. Nice people and offered a fair price.
Description of Work: Had a smart TV mounted on the wall. They provided the television, sound bar and mounted the tv on the wall and hid all wires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

11/2016
5.0
home theater design
  + -1 more
This was great. We spent $130 on a remote and my husband looked it up online and we could have gotten it for like $60.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

saran H.
08/2016
5.0
phone wiring
  + -1 more
They were pretty good. They had to reschedule because they had larger jobs, but they were very professional about it. The tech who came to do the work was very friendly, professional, and knowledgeable.
Description of Work: They installed beta wiring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$73

Scott J.
03/2016
5.0
auction services, home theater design
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

William M.
06/2015
5.0
home theater design
  + -1 more
Brock Bailey was most helpful in planning our entertainment center. He and his crew were knowledgable and efficient in their work. Everything was done in accordance with the planned schedule, and the work required was completed in a timely fashion. Would definitely use his services again as well as recommend this company.
Description of Work: Met with us to develop understanding of our requirements. Inspected our home to assess required work. Provided detailed cost estimate and recommendation of products and service. Provided cost estimate. Upon approval, completed purchase and installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Billy M.
03/2015
5.0
cable tv service, home automation, home security systems
  + 1 more
Initially I contacted TDO about home security camera's. I spoke with Brock who runs TDO's office and he scheduled an appointment at my home. Brock came to my home and took me through all my options regarding security camera system's. I liked that TDO was a privately owned local company. He left and emailed me a quote and date to install the project. TDO Home Entertainment showed up to my home 15 min. prior to the time they had told me. They were extremely polite and went over what they intended to install. TDO installed 4 IR dome camera's and DVR for recording. The brand TDO sells is Bolide and it works fantastic! Installing the system they were so experienced and knowledgeable and made me feel so much better about the choice I had made to have camera's installed! TDO also installed software on my PC and Iphone so I can view the camera's when I'm not at home. I had told one of TDO's technicians that the surround sound system in my master bedroom wasn't working and he fixed that for me for no additional charge. I highly recommend TDO Home Entertainment for not only camera's but anything electronic related! They are the best company I've used for in home sale's and service!
Description of Work: Installed camera's around my residence. Exactly where I wanted even though some of the wire runs were difficult. Hiding the wires so not to be seen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,537.17

Alexander B.
02/2015
5.0
home theater design
  + -1 more
The service was great, when they looked at the area for the quote they went through all the potential issues that might come up to ensure we were on the same page about the options. They did a great job of mounting the TV, they also tried to run wires for some surround speakers but due to the construction of the house were unable to complete that work. They had noted that as a potential issue during the quote and went over different options.
Description of Work: Mounted a flatscreen above fireplace (they provided mount)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Nancy E.
11/2014
5.0
cable tv service, home theater design
  + 0 more
Excellent, thoughtful service. Planned where cables would go. Added outlet so installation would look nice and function well. Stayed in contact with me until job was successfully completed. Would definitely recommend them and use them again.
Description of Work: Wall-mounted large TV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Chris R.
10/2014
5.0
home theater design
  + -1 more
Brock and the crew from TDO did a great job installing a new TV with a custom mount and hooking up my sound system. They are very neat in their cable management. Brock and his crew are very professional and on time and are great to work with. I will be using them for future A/V projects.
Description of Work: Installed new 60" LED TV with a custom mount along with integration of a sound system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,570

Shannon T.
04/2014
5.0
home theater design
  + -1 more
They were fabulous. Very clean, courteous. I would not hesitate to call them again.
Description of Work: Installed surround sound system, including all in one remote and radio frequency sensors on all components so cabinet doors can be shut while still operarting equipment with remote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Michele S.
02/2014
5.0
home automation, home theater design
  + 0 more
I cannot say enough positive things about this company!!! From start to finish they were incredible. Easy to work with. Completely responsive to my concerns. Helpful. And downright kind and a pleasure to work with. The two guys who came to my house were so nice and professional. And they did an AMAZING job with my TV. I LOVE IT!!!!!! It was a splurge in my new house and I'm so glad I did it. Brock came out to my house to measure and help me decide on a TV. The only downside is that now all I want to do is sit at home and watch TV! :) I would HIGHLY recommend TDO for anyone's home theater installation. and in fact, I'm calling them this week to talk about home security systems. You won't regret using them!
Description of Work: Then they installed the TV above my fireplace and set me up with DirectTV throughout the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Chris C.
04/2013
5.0
home theater design
  + -1 more
TDO was very responsive and professional in all respects. They analyzed a wiring problem that the installer (another "big box" company) had caused, corrected and tested the solution, and got me back and running properly. THANKS TDO!
Description of Work: TDO corrected problems with a stereo speaker installation that had been done several months ago by a different service provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Billy H.
10/2012
5.0
satellite tv service, home theater design
  + 0 more
They were great and worked very efficiently. We get great reception on our tv and the speakers sound great. They have always been able to help resolve our questions/issues incredibly quick.
Description of Work: They set up and installed dish tv...including the actual dish plus setting up the digital receiver with our home entertainment system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Roger A.
12/2011
5.0
home theater design
  + -1 more
He did a great job. He did exactly what he said he would do. He didn't leave a mess of any kind. He even took some old equipment I had back to his store to try to sell it for me. He followed up with me a week later to make sure everything was still working properly. There was a question about the placement of a certain speaker, he mentioned in his follow up call that if I ever want it moved, he would be happy to do that for free. I just can't say enough about his service.
Description of Work: The owner, Brock Bailey, moved my TV from one place to another and hooked up a soundbar, subwoofer, DVD player, and wireless headphones. He also did some general re-wiring and re-routing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700
    • 1(current)
    • 2

Contact information

242 Big Run Rd Ste B, Lexington, KY 40503

www.tdohe.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Stereo and Home Theater Systems,
Home Automation,
TV Service - Cable,
Real Estate Auctions,
Phone Wiring,
TV Service - Satellite,
Home Security Systems,
TV Sales,
TV Antenna,
Computer Repair,
Camera Repair

FAQ

TDO Home Entertainment is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: Closed

TDO Home Entertainment accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, TDO Home Entertainment offers free project estimates.
No, TDO Home Entertainment does not offer eco-friendly accreditations.
No, TDO Home Entertainment does not offer a senior discount.
No, TDO Home Entertainment does not offer emergency services.
Yes, TDO Home Entertainment offers warranties.
TDO Home Entertainment offers the following services: Surveillance Cameras, CCTV Installation, Video surveillance cameras, Home Theater, Home Theater installation, Flat screen mounting, Flat screen mounting brackets all sizes, Residential and Commercial, dish network satellite, Directv satellite, in-wall speakers, in-ceiling speakers, stereo equipment, security camera installation, camera service, Flat panel tv mounting, whole house audio, conference room wiring/audio/video
Repair of the electronic components themselves. We currently don't fix TV's, Computers, stereo equipment, etc. Replacement parts and services only

Contact information

242 Big Run Rd Ste B, Lexington, KY 40503

www.tdohe.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed