Steve Head Home Building & Remodeling LLC

Description of Work: New bathroom. Add room on bathroom

Description of Work: The reason some of these ratings are high and the overall is an F is because this guy didn't come through when what we hired him to do, didn't work! This company put in a new foundation (he told us we needed it so that our basement would not leak anymore) and updated our basement. Now we feel he just took us to the cleaners. He has left several "little" things like doors not put back on hinges properly, painting not finished and a patio that has been torn up and not put back like we were promised it would be. We trusted Steve Head and truly never thought he would do this to us. Think twice before having him do any work, or better yet....hold out LOTS of money in case you have to fix something after he is done. Very sad!

Description of Work: Rebuilt the back of the house, supported the front of the house, improved the bathrooms, shored up the garage.

Description of Work: Met us to give us an estimate on new construction.

Description of Work: I received a verbal quote from the provider. I had to ask for a written quote. When I received the quote, it seemed very general. I've worked with contractors before and usually the type of materials used are mentioned and there is a division between materials and labor. There was no such listing on the contract.

Description of Work: New home construction. Excavation of hilly lot.

Description of Work: .

Description of Work: He gave me an estimate to fix a hole in my trailer and to put a fence back up.

Description of Work: The provider rebuilt the back end of the house, which had decayed badly from poor construction 30 years ago and lots of rain. Water was pouring in from rain coming through the holes. Total replacement of the deck, support beams, and part of the roof was required. As a small addition to the work, a number of animal-entry holes were fixed. They were also the result of water damage over the years.

Description of Work: He completely remodeled my downstairs bathroom. I had a new shower (with whirlpool), vanity, and toilet installed. He also put in new tile, wallpaper, and shelves in the built-in closets.

Description of Work: The service was the replacement of two 7 feet colonial porch posts that support the eave of a small roof over my front door's entryway. This isn't a big porch but a "covered" portico whose concrete slab measures 4 feet by 3ft. Its just a covered entryway. Nothing more. Nothing major. He was to install the same or similar posts in the same size for a quoted price of $500. When his men came out they proceeded to remove one of the posts and then went to the back of their truck to cut the replacement posts they had bought which I had not yet seen. The first thing I noticed was that they were really skinny posts and not the 5" posts (finished 4 1/4") that were being replaced. I did not like this at all. However, the two guys he sent told me that Steve had said to pick up 4" posts and when I mentioned that I had indicated to Steve that I didn't care if the post was identical but that I did want it to be the same size and that it had to be square at the top for the remounting of my security cameras, the two guys then told me that they had gone to two different places and that my posts were no longer being made and that the skinny ones were the only ones available. Against my better judgment and because I really didn't like the posts he brought, because of time issues and the numerous projects I have to get completed this summer, I finally agreed to these posts. After attaching the one at the top to the eave of the roof, it became readily apparent that they had either not measured correctly or cut it correctly and it was too short. When I called their attention to it instead of offering to replace and recut the post knowing that I had already agreed to a post that wasn't the size I wanted but was willing to accept anyway, they proceeded instead to tell me that they could "fix". They were informed they could not "fix" wood that was cut too short. You cannot make it longer. you can only shim it. At which point they just removed it and said I would have to "work it out with Steve". They put the other post back up and could not even put the old post back where it was before and it was not sitting flush with the metal plith upon which it rested at the bottom. WHen I mentioned this they claimed it was where it was before. It was not. While they seemed "nice" enough in terms of attitude, they couldn't have cared less whether the posts were installed correctly or not or even the ones I had requested. And the quality of their work in installing the one post left a whole to be desired. While it's always a benefit to have someone "nice", I need and look for Competent. I can look all around my house and the fence surrounding it and many of the repairs I am now facing has a whole lot to do with this same lack of competence. Boards cut too short and then small pieces cut to "make up" for sloppy and negligent construction which also makes the construction weaker. Nails that don't even hit the mark or placed too close to the edge and the board was split. Floor joists under the support boards of my deck that were missing up to 10 nails each and using hangers that weren't even galvanized for exterior use! I am very familiar with sloppy, incompetent, don't give a d*** contractors so despite any niceness in attitude, it doesn't cut it for me where I was willing to pay a lot more than required FOR COMPETENCE. I did not bother to contact Steve and "work anything out". What's to work out? I've already seen your stuff and it's not up to par for any amount of money and especially $500 where the posts were only $40 each (retail to myself and probably cheaper for the building contractor.) Additionally, I would like to mention that after his two men left, I went on Lowe's website and the exact same 5" posts as mine were in stock for $60 a piece sanded, primed but unpainted. They also carried 5" completely square columns which I have since ordered for $97 a piece. Not that I like paying more money for posts, but you are only suppose to cut a colonial post from the top not the bottom, and the colonial post would not have left enough square post at the top for the mounting of my security cameras. In any even, my exact same colonial posts in the 5" size are in fact still available and in stock. To his credit, Mr. Head did show up on time for the estimate and was in fact a little early. In this respect he is an "A" over most of Kentucky's natives. He admitted upfront that he charged more than others but he was worth it. On this I would strongly disagree. If your men cannot cut or measure accurately you are not worth it but rather a waste of your customer's time along with their money. I did not check with the BBB (my mistake and for me, and extreme oversight as I always do this first). However, I did so afterwards and his rating with the BBB is an "F". So I don't where, or who, is giving all the rave reviews on this website, but apparently there are some that the BBB took seriously enough to rate his service an "F". If you are looking for a building contractor in Kentucky, know two things: one, and a big one, is Kentucky is one of the few states that do not require licensing, and two, educate yourself on quality building construction that follows IBC (International Building Code). The IBC exists for a reason. Licensing in building construction exists for a reason. Some of those reasons when code is not followed can, and have been fatal, and at best, when not followed, can be costly down the road. The worldwide web is a valuable tool for educating yourself and there are many professionals out there who publish this information for those with a need to know. Use it before calling anyone to familiarize yourself with the trade your looking to hire in, and especially in Kentucky, or any state, where the state does not require some bozo to actually be licensed in this trade. In the end, one post was partially installed, removed and replaced with my original post and I did not, and will not, pay any money towards this fiasco. It took me 2 hours to remove my two security cameras and clear the way for the installation in this area, and another two hours to replace, rewire and remount them afterwards. I wouldn't pay one sou for the experience I had and to date, Mr. Head has not bothered to contact me either. I think we both know without contacting one another, this situation is history.

Description of Work: Steve installed some hooks for my flower hangers. He did not need to come as it was an incredibly small and mundane task that was definitely not worth his time. However, he had someone come over and do it for me (my husband works long hours and I had been waiting over 2 months for hooks to be installed).

Description of Work: General remodeling New bath-new kitchen Roofing

Description of Work: Steve built a new, three-car garage for us, which turned out great! He also did some side projects in the house - new roof, drywall and painting, tuckpointing and sealing of chimney, running a water line to the barn, and putting in a driveway.

Description of Work: I have dealt with Mr. Head on several home repair / addition / remodeling jobs over the last several years. He is always prompt to respond to request for pre-repair visits , job quotes, and estimates of time involvement. Once the projects start he uses qualified people to do the work that are courteous and clean up the job sites when they are finished. I would recommend a call to Steve Head before starting any job , large or small.

Description of Work: I had him remodel my mothers condo.

Description of Work: He added on a 16x10 bathroom with a barrier free shower.

Description of Work: They did some remodeling and roof work.

Description of Work: He made a roofing repair.

Description of Work: Description of Work: Rebuild a carport and large storage room at end of the carport. Obtain building permits, and get building inspection passed. Member Comments: My son's house burned in 2010 and had to be completely rebuilt. A different contractor was in charge of demolition, cleanup, and rebuild. The house was an older house (about 75 years old) sitting on a concrete pad floor with room additions added throughout the years. When the other contractor started to remove the burned section to rebuild, It did not pass structural building code inspection, so had to be completely removed and rebuilt. The insurance was not enough to complete the house with a carport, so the carport was not added until this year (2012). When I called Steve Head to build the carport and storage room he responded promptly. Steve quoted a price and ordered the trusses. In the mean time he was in the process of getting the building permits, etc. However; because the grandfather clause had expired with the house and carport because it had been over a year since the house was finished, the county required a board meeting to approve the permits for the new carport. Steve went before the board members at the county courthouse and presented the situation that the carport and room would be in the same location as the original carport and room before the fire. He obtained the permits needed and started his crew to work. They had to cut holes in the existing concrete pad, dig holes 24" deep, set 6 each of 6"x 6" x 8' treated square post, and concrete the post in place. The building inspector was not sure if the existing carport pad had the proper footer, even though it had supported the original carport many years. Also; they had to form and pour a concrete footer for the walls for the storage room, again the original storage room was on the same concrete floor and footer. They also removed a portion of flue blocks and concreted the hole to level with the existing concrete floor. They attached load bearing beams across the 6"x 6" x 8' post, attached framing, installed the trusses and framed the 10' x 12' storage room. A portion of the house shingles and the end board of the roof was removed so the carport truss, roof and shingles would be joined as a continuous roof. Then plywood sheeting was nailed onto the trusses, felt paper attached to the plywood and then shingles were nailed down. The gable end of the carport and the storage room was covered with plywood and then layered with vapor barrier house wrap. An octagon gable vent was installed, and then vinyl siding to match the house siding. Gutters were installed in front and rear on the carport. A metal door with lock was hung on the storage room and electrical outlets, a light switch and a light was installed inside the room. They installed a motion sensor dual light on the ceiling of the carport, which looks really nice with the new vinyl ceiling. They also wrapped both house door frames in siding per our request.

Description of Work: Remove existing deck and replace with covered screened in porch and new Grill Deck. Build storage building on back of garage. Also replaced an exterior door and some rotted wood on house band.

Description of Work: Installed sump pump in crawl space in immediate response time to avoid potential water damage disaster to my home.

Description of Work: Head Properties served as general contractor for a fire claim complete re-build plus owner upgrades to 1,700 square foot brick ranch including furnace replacement w/heat ducks, some rafters, new roof, drywall, floor coverings, complete kitchen, bath tub and shower, sinks, windows, gutters, siding.