Business highlights
45 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Emergency Services
YesAccepted payment methods
Reviews
3.02 Reviews
Showing 1-2 of 2 reviews
Gretchen T.
09/2013
They are still in the process of the whole procedure but the quickness of the process is remarkable.
Description of Work: They came in to access the situation, set up for an electrician to come out and start fixing the electric right away. They drew diagrams and are building the final estimate which will include replacing my stove, overheard microwave, an smaller external microwave, set up air clarifier, took samples of my cabinets for replacement, setting up duct work cleaning as well as carpet and hard wood cleaning. Not to mention cleaning the counters as needed and will be replacing the drywall behind the stove as needed.
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| quality | |
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Yes, I recommend this pro
Rev Arthur T.
07/2011
ceramic tile, flooring contractor, hardwood floor, marble & granite
+ 2 moreThey put down marble and during the process we identified that it was a fake marble. They were trying to slip something by us and ended up having to rip it out and redo it. They made excuses about why that happened but it was rather sly and he not forthcoming. He would never talk to me about the project and always waited until I was gone and just talk to my wife. It was clear they were avoiding me. The tile replacement in my bathroom is poorly placed. The grout lines are uneven and obviously was laid with inexperience. The hardwoods were laid with gaps wide enough to stick a nichol in. The fits are not good. They were just not a good company and I would not recommend them to anyone. They lied to us more than once during the project and are not a reliable company in any way. It was problematic from beginning to end.
Description of Work: We had water damage from our air conditioning unit. We had to replace all of our floors. Two closets of hardwood, entry way was marble and the bathroom was tile. My insurance company recommended this company. I don't know why they did. It was horrible and it took them a couple of months to complete. Beware of this company.
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$14,500
Response from Star Restoration
Contact information
530 Codell Dr, Lexington, KY 40509
Service hours
Sunday:
8:00 AM - 5:00 PMMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 5:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Marble and Granite,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile,
Water & Smoke Damage,
General Remodeling
FAQ
Star Restoration is currently rated 3 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Star Restoration accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Star Restoration does not offer free project estimates.
Yes, Star Restoration offers eco-friendly accreditations.
No, Star Restoration does not offer a senior discount.
Yes, Star Restoration offers emergency services.
No, Star Restoration does not offer warranties.
Star Restoration offers the following services: Restoration fire & water.
Contact information
530 Codell Dr, Lexington, KY 40509
Service hours
Sunday:
8:00 AM - 5:00 PMMonday:
8:00 AM - 5:00 PMTuesday:
8:00 AM - 5:00 PMWednesday:
8:00 AM - 5:00 PMThursday:
8:00 AM - 5:00 PMFriday:
8:00 AM - 5:00 PMSaturday:
8:00 AM - 5:00 PM