SPRAYMASTERS INC

I had a scheduled appointment for a bath tub in one of my rental properties to get refinished/resurfaced and they called me the day before to tell me that one of their more important clients (a hotel) added on another bath tub and therefore they have to cancel and reschedule me. Completely unacceptable and I will not use them for any of my properties. I have business to conduct, I can’t have someone bail on me at the last minute. I wouldn’t waste your time booking them because you might get bumped off their schedule if someone more important calls. They said they were under contract with them so they have no choice.... They did have a choice, and they chose to cancel my appointment to accommodate someone else. So rude and calling them was a waste of my time.

It was a two week project. They were honest. They are really good at what they do. They did an excellent job. He went above and beyond. He helped me with things he did not have to do, which was really nice.

Never heard from them.

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Great! Technician was very meticulous and no spray escaped into the house. I had to call them a month later because I found an imperfection that could be a problem. They came out the next day and fixed it! One year later I am still happy with the job. You do get what you pay for!

Horribly. Estimate: Missed appointment. We had to initiate call for them to come out at a later time to estimate the work. 1st attempt: Workers came out to spray the tub. Covered everything nicely. Tub looked great. Except that one whole side had a rough surface. Immediate attempts to remedy the situation came with accusations that we had done something to the surface - allowed dust (we had recently drywalled) to settle on a damage the surface. This would have been difficult since the bathroom had not been used in days prior to or following the work. 2nd attempt: Technician came out and admitted the surface was not prepared correctly. Re worked the tub. Surface was improved, but not perfect. Tub looked acceptable. Present: Within three months the glazing is peeling in several places. Looks absolutely ridiculous. Several attempts (as in two or three per weeks for the last 6-8wks) have been made to contact Spraymasters. We have not received even one reply. Not one. We were not difficult customers. We just wanted the job done correctly. Yet we have met with nothing but contempt and outright avoidance since. I would not recommend this company to ANYONE.

Arrived on time and were very knowledgeable and professional. The only downside were the fumes from the process, but nothing can be done about that. I just did not realize how pervasive it would be. Having said that, they did everything they could to contain the mess. There was a huge amount of prep work, which I appreciated. The tiles and tub look great so far, I am very pleased with the way they look. No issues whatsoever.

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The Spraymasters staff was very professional. The bathtubs looked beautiful when they were finished, and had several months to cure before they were ever used. However, the coating began to peel on both tubs and surrounds within a few months of use. Spraymasters kindly came back to repair, but within a month, each tub and surround had developed entirely new peeling areas. I am now replacing both tubs and surrounds. If this magical coating product was all that is claimed to be, this company would rate A+. Please learn on my dime; save your money.

The quote was accurate and the team was on time and completed the work in the time they specified. Some of the overspray did get on a small part of my vanity in one bathroom. It cant be wiped or cleaned off. I did not contact the company to fix it because it isn't hugely noticeable and I did not know if the current color of my vanity could be matched as it was a custom color.

Made several good suggestions to make the end result look better. Covered all areas so no paint was over sprayed. The final results exceeded our expectations. It was expensive, but not as expensive as replacing all the tubs, showers and kitchen cabinets. I would do it again and highly recommend Spraymaster!

We were very, very happy with SprayMasters. They did excellent work within the timeframe given at the start of the project. I think they were very accommodating, and I enjoyed working with them.

Initially it looked much better than before. I was disappointed that some of the grout lines did not fill in evenly. I was also disappointed to discover all the particulate that had been painted over. To lie in the tub was uncomfortable. We were told that the tub would smooth after time, It did not. Within a year the paint came up around the drain. We had been told that this might happen. Mr. Metcalfe came out and fixed it for free. A few months later it happened again. He returned to fix it again and this time asked for payment. At around two and a half years the paint peeled from the bottom of the tub. Mr. Metcalfe came out again painted and installed a mat to cover the area that had lost its adherence for around $40 and change. He told me that some tub colors did not, for some unknown reason, take the paint. That was the first time that I was told this. To date the mat and the paint has peeled off and it looks terrible. The paint is also peeling in other places.