Showcase Showers, Inc

Initially everything started off very well as I found the owners to be very friendly people. However, after I had a tile installer advise against the installation method used by Showcase Showers and after seeing their price well exceeded competition, I began to ask questions to see if it made sense to proceed. I did so because I liked the way their installations looked. I also thought perhaps their high price was supported by a superior warranty, so I asked for a copy of the warranty. Upon reading the warranty, the language made me wonder if they would address accidental leaks after the installation. When I inquired, I was told they were not interested in doing business with me as I appeared to be looking for a scape goat. Since much of the communication was via email, I made a special trip to clarify in person. I told them I was merely trying to ensure a quality installation and find support for a reason to pay their higher price because I liked the look of their installations. They went on to say that they had problems with people who were too picky about their installations, and ultimately chose to not install my glass enclosure. It became clear to me that Showcase Showers likes to charge premium prices but does not want to do what is required to support it.

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