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Senninger Plumbing Co Inc

Plumbing, Water Heaters, Drain Cleaning,

About us

Welcome to Senninger Plumbing Company, Inc. We are a Kentucky corporation operating as a plumbing contractor specializing in apartment, residential, and commercial installations. We have the experience, plumbers and inventory necessary to handle any project, large or small. We are committed to providing excellent workmanship and high quality products to every project we undertake. We also offer value engineering to our customers in an effort to provide viable alternatives in materials to lower project costs. All plumbing and drain cleaning. Award winning. Additional phone number - (800) 553-3264 & 859-263-5607 EXT 111 Additional emails - cmartin@iglou.com

Business highlights

71 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential Housing, Multi-Family Housing & Commercial Projects

Services we don't offer

Air Conditioning, Drywall & Blacktop Repair.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8321 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-321 of 321 reviews

Judy W.
09/2012
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Job well done! Andy was great, very professional, courteous, and did a wonderful job on multiple repairs in my house. He was very punctual which is important: I was told someone would be there by 9:00am and Andy pulled in the driveway at 8:50am. After completing the work, he cleaned up the worksites and clearly explained the work that was done. I would highly recommend him and Senninger Plumbing for any plumbing needs. I used Senninger years ago and was very satisfied. I will definitely call them again as it's great to have such a reliable plumbing company. Thank you!
Description of Work: There were a number of things that needed to be done: Cleared the lines in the kitchen and bathroom sinks, installed a new stopper mechanism in the bathroom sink, replaced old water line in the basement that was leaking, replaced thermostats on the water heater (it had quit working) and fixed a toilet that would not flush properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Response from Senninger Plumbing Co Inc
Thanks for the great rating and we look forward to doing business with you again

Nathan V.
09/2012
5.0
plumbing
  + -1 more
Chris showed up and waited in my driveway, as I had run out of the house. When I pulled up, he was there waiting on me. I showed me the problem and he explained my options. Just a few minutes later, he was finished. We exchanged friendly conversation while going over the invoice, and he left. He was fast, friendly and professional. I could not have asked for a better experience!
Description of Work: My initial call to Senninger was after 2pm. I had a problem, not quite an emergency, but something that needed attention pretty quickly. At first, Steve told me that the earliest they could be out was the next morning. I told him I'd call around to see if I could find same day service. He asked me to call back if I didn't get any help. After making 5 other calls, I called Steve back. Within 20 minutes Chris called me and told me he was on his way. An hour after my phone call, the problem was fixed. Both Steve & Chris were great! They are all about customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$101

Response from Senninger Plumbing Co Inc
Thanks for the great rating and we look forward to doing business with you in the future.

Donna D.
08/2012
5.0
plumbing
  + -1 more
We called to have a leak on one of our upstairs toilets investigated. I left a message on a Friday afternoon and my call was returned first thing Monday morning, and the repairman came out within one hour. It turned out just some bolts on the toilet needed to be tightened and we weren't charged anything, even though we offered to at least pay for gas costs. I would definitely call Senninger again!
Description of Work: Fix leak on upstairs toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Senninger Plumbing Co Inc
Thanks for the great rating and we look forward to doing business with you in the future.

Joy M.
08/2012
5.0
plumbing
  + -1 more
Called the plumber I routinely use and they could not fit us in. Looked on Angie's List and saw that Senningers had a top rating. Called and got a call back in no time and a 2 man crew out in 45 minutes. We were in a real jam. Water coming off our ceiling from an upstairs bathroom onto our basement floor. Needed to find the origin of the leak and to address the sopping ceiling. Some dry wall had to come out and these very efficient men looked for any and all causes. Only charged 60 dollars because the issue had more to do with old tile in a bathroom and not a leak per say. What honest and reputable people. I can promise you the plumber I routinely use would have charged me for the time and not the job. I will never use anyone else but this company from now on.
Description of Work: Major water leak under a bathtub leaking into the basement and saturating the ceiling. A real crisis!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Senninger Plumbing Co Inc
Thanks for the great rating and we look forward to doing business with you in the future.

Denise M.
08/2012
5.0
plumbing, gas leak repair
  + 0 more
Blaze and Corey did a great job. Gas has never been run to the house even though the house was 7 years old. The gas logs had not been hooked up. We wanted to hook the gas logs up and while we were at it, have the electric stove removed and replaced with a gas stove. After the gas line was put in for the stove, it was discovered that a small leak in the existing gas line. They were able to find the leak and repair it in order for the gas company to hang the meter. Blaze was very competent, conscientious, and hard working. The office staff was pleasant and responsive. I would highly recommend them to anyone seeking plumbing/gas work.
Description of Work: We switched from an electric stove to gas stove and need a new gas line put in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Senninger Plumbing Co Inc
Thank you very much If you need us agine just call

Doris M.
07/2012
5.0
plumbing
  + -1 more
Super. Very professional and went the extra mile.
Description of Work: This is the only plumbing service I will ever call again in the Lexington area. They were super knowledgeable. Had a difficult situation and they were pros. They went the extra mile to be helpful. Our hot water tank had to be removed from an extremely awkward and tight spot with impossible access. But they knew just what to do and did it correctly. The new tank is in and working great. You can't tell they were ever here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Senninger Plumbing Co Inc
Thanks for the great rating and we look forward to doing business with you in the future.

Alicia F.
07/2012
5.0
plumbing
  + -1 more
It went pretty well. We really liked our workers and Steve was responsive via phone when we had questions or clarifications that needed to be made. Our one complaint (and it was minor, considering how terrific of a job they did) was with respect to the lack of help they had, as a couple of the workers had to leave for various reasons (one already had the day off, the other had some back issues), so that delayed the work a bit. Other than that, the workers were awesome at explaining everything and doing a very thorough job! They cleaned up well after themselves and followed up with their work. Would definitely go back to them for future work as we trust their judgment and skill level!
Description of Work: We have a 1950's house and it needed a complete rehaul of the plumbing. All of the galvanized plumbing was replaced with PEX.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Response from Senninger Plumbing Co Inc
Thanks for the great rating and we look forward to doing business with you in the future.

Kesha L.
07/2012
5.0
plumbing, drain cleaning
  + 0 more
Arrived early, very professional, explained the problem in "English", finished quickly with out making a mess. Will use in the future for sure! Highly recommend.
Description of Work: The company snaked my washing machine drain pipe/vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Senninger Plumbing Co Inc
Thanks for the great rating and we look forward to doing business with you in the future.

Karen P.
07/2012
5.0
plumbing, drain cleaning
  + 0 more
Shane was very professional and explained all services prior to performing them. I am very satisfied with the work done and feel the price was very reasonable. Even though I could not print the 10% discount coupon from Angie's List website due to printer problems Shane gave me the 10% discount.
Description of Work: Replaced flush valve in all three toilets; replaced wax ring on toilet in master bath; cleaned out clogged drain in upstairs bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Senninger Plumbing Co Inc
Thanks for the great rating and we look forward to doing business with you in the future.

Gregory H.
06/2012
5.0
plumbing
  + -1 more
He arrived promptly and carefully reviewed the job requirements, explaining the need (or lack thereof) for each repair. He performed only the work which we agreed was necessary. The toilet repair turned out to be much more complicated than either of us anticipated, but he did a thorough and professional repair. He explained each step. He left the area clean and neat. The cost was very reasonable considering the time and effort involved. I would recommend Senninger Plumbing and plan to call them should any work be needed in the future.
Description of Work: Rebuilt outlet plumbing from toiletSecured dishwasher to cabinetEvaluated dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Response from Senninger Plumbing Co Inc
Thank you very much if you need us just call and we will be there.Thank agen Steve Willoughby Service Manger

Annette N.
06/2012
5.0
plumbing
  + -1 more
Serviceman was very friendly and eager to teach me the basics of plumbing. He was very efficient and thorough. He loved his job and had a great respect for Senniger. Arrived at my house within 45 minutes of my service call. They are very reasonable priced.
Description of Work: Water shutoff valve for a toilet was changed because of a leak. Another toilet constantly drained the tank and they repaired that. I asked the man to look at the second toilet after he fixed the first one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Senninger Plumbing Co Inc
Thanks for the great rating and we look forward to doing business with you in the future.

Joe K.
06/2012
5.0
plumbing, sewer cleaning
  + 0 more
They were very professional. They came in, did the job, and were reasonable.
Description of Work: I called them out to do some work for my employer. They fixed a back up in our sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Senninger Plumbing Co Inc
Thanks for the great rating and we look forward to doing business with you in the future.

MJ L.
06/2012
5.0
plumbing, water heater repair, wells
  + 1 more
I called Senninger Plumbing early in the morning. The technician called me and let me know his approximate arrival time, and got info about the replacement for the broken water heater. Senninger's office also recommended that I call a water damage company to review mess. That company also came out the same morning. I was impressed with the timely repairs and the quality of the work. I will definitely use Senninger Plumbing again, when the need arises.
Description of Work: Replace leaking water heater. Refitted pipes, added tray, hooked over-flow pipe to sump pump in basement; added new flue pipe. Impressed with quality of job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Senninger Plumbing Co Inc
Thanks for the great rating and we look forward to doing business with you again

Rick A.
06/2012
5.0
plumbing
  + -1 more
Great Job! Prompt and very professional and I would call them again.
Description of Work: They installed new faucets, garbage disposals, & toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Senninger Plumbing Co Inc
Thanks for the great rating and we look forward to doing business with you in the future.

Ted H.
05/2012
4.0
plumbing
  + -1 more
They did a good job. They had to come back out to fix something but they were pro. They took care of it. They are very good and I would recommend them.
Description of Work: They had to fix some plumbing.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Senninger Plumbing Co Inc
Thanks for the great rating and we look forward to doing business with you in the future.

Aaron T.
05/2012
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
They did a good job. I am more than happy with them.
Description of Work: I used Senninger Plumbing Co Inc for plumbing services. They installed new waterline for the first floor and new drain lines for the first floor. They installed tankless water heater and a new toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Response from Senninger Plumbing Co Inc
Thanks for the great rating and we look forward to doing business with you again

Heidi T.
04/2012
5.0
plumbing, water heater repair
  + 0 more
Our 5 month old hot water heater was not working. The company where we purchased the hot water heater and the manufacturer were no help. I called Seninger's after getting their name on here. Brandon from Seninger's was there within a couple of hours. He worked with the water heater manufacturer reps to get parts shipped out. Three days later, and three visits from Seninger's working on the problem. They were terrific in dealing with a tough warranty situation and never gave us a bill until we had hot water restored. I would definitely recommend Seninger's. Both Brandon and Steve were awesome. I would call them again!!
Description of Work: Diagnosed problems with hot water heater and worked with manufacturer in getting parts shipped out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Senninger Plumbing Co Inc
thank you very much and if you need senninger agint just call Steve Willoughby services manger

Stephanie D.
04/2012
5.0
plumbing, drain cleaning
  + 0 more
They were really good. They were very professional and even what is going on with the home they tech was very thorough. They were very polite and honest about everything.
Description of Work: Repaired some pipes and unclogged it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$182

Response from Senninger Plumbing Co Inc
Thanks for the great rating and we look forward to doing business with you in the future.

Lisa S.
04/2012
5.0
plumbing
  + -1 more
The repairman was very nice. He really listened to what I said about the problems I was having with my sink. He had to replace some of the hoses and valves in order to fix the leaks under the sink. Instead of just putting the parts in just so the sink would work, he took the time to ask me where I would like one of the shut off valves to be. (before, the valve had been behind the drain pipes and was very awkward to get to) He did the work in good time. I was charged a reasonable price,(and because I am an Angie's List Member I got 10% off %) They were at my home again today (I sure wasn't going to call anyone else!). I had my water heater replaced. Again, wonderful, friendly service While removing the old water heater, they showed me where the pipes going into and out of the water heater were almost covered with corrosion, and that it would be a good idea to replace them as well. Now, I've had repairman in the past that didn't pay attention or didn't care about things like that. I've had repairmen notice something like that, do the additional work without asking me first, and then I found additional charges on the bill that I had no idea were going to be on there. Many of you know what I mean. The fact that they told me about the bad pipes and kept all that nasty gunk from going straight into my brand new water heater and start ruining it from day one, Tells me they care about the quality of their work. The fact that they asked me about replacing the pipes first tells me they care about the customer and not just the money.
Description of Work: I had some pipes under my kitchen sink that were leaking, especially where copper tubing connected with other pipes. I checked Angies List and saw that that Senninger Plumbing had an EXCELLENT rating. So I gave them a call Monday morning and the repairman arrived a few hours later at the time I was told to expect him. The repairman not only replaced the leaking hoses, he took the time to run them in a way that made it much easier to access shut off valves as well as give me more useable space under the sink. I was charged a reasonable fee minus the 10% discount I got for being an Angie's List Member!! .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Senninger Plumbing Co Inc
Thank you very much we do it for all of are customers

Pat H.
03/2012
1.0
plumbing
  + -1 more
I spoke with Steve and explained the problem. I told him the brand of toilet. He told me they could do the repairs. He gave me a date and time that the repair person would be at my home. Less than an hour prior to the agreed time, Steve called to reschedule because they had gotten busy. We agreed to reschedule to the next day. No one showed up the next day. I called and Steve said he forgot to tell someone to come. We rescheduled again. The repair person showed up on time. Spent about five minutes on the toilets. I told him I didn't think he had repaired them to solve the problem. He said he had. I went ahead and paid him. The next day both toilets got stopped up again. I contacted Steve who told me it was a bad brand (I had told him the brand when I made the appointment) and that they probably could not be repaired to assure they would not keep getting stopped up but that he would send someone else out who was better at the job. That he would have him bring a camera to show me why they couldn't be repaired. There is no point in that. If he had told me when I first contacted him (or any of the other times when appointments were missed) that Senninger could not solve the problem, I would not have had them come out in the first place. He waited until I had paid for something he knew they could not repair to tell me they could not do it. These people are unreliable and not trustworthy. I feel swindled. The job contracted and paid for was not done. I have asked for my money back and have not received it.
Description of Work: Two toilets kept getting stopped up. I had to keep a plunger by each. I explained to Steve that I wanted them fixed so they would stop getting stopped up, that they were flushing right then but I wanted them repaired so they would not keep getting stopped up. The service was not performed but I was charged for it.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$104

Response from Senninger Plumbing Co Inc
Thanks for the great rating and we look forward to doing business with you in the future.

Mike M.
03/2012
5.0
plumbing, water heater repair
  + 0 more
My water heater started leaking and needed to be replaced. I contacted Senninger Plumbing and they discussed a number of options with me. They were very knowledgeable and helped me quickly find the best, most cost effective replacement unit. After giving me the initial estimate, they returned within a few days to complete the work. It was done promptly and professionally, and the workers were careful to clean up after themselves when they left. After they left, the corner of my basement with the new water heater looked better than before they got there!
Description of Work: Replaced a leaking water heater with a newer energy efficient model.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$997

Response from Senninger Plumbing Co Inc
Thanks for the great rating and we look forward to doing business with you again

Katherine S.
03/2012
5.0
plumbing, water heater repair
  + 0 more
Everything was great. Prompt, professional, answered several questions and gave advice.
Description of Work: Drained and flushed hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Senninger Plumbing Co Inc
Thanks for the great rating and we look forward to doing business with you again

PAUL C.
02/2012
5.0
plumbing, water heater repair
  + 0 more
Excellent. Great experience from beginning to end. The service manager and installers were responsive and answered all my questions. They also beat the estimate of my previous plumber (and the water heater was a better model too).
Description of Work: Removed old water heater and installed new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$885

Response from Senninger Plumbing Co Inc
thank you very much steve willoughby

Thomas C.
01/2012
5.0
plumbing
  + -1 more
They were good! I managed to break a valve and couldn't turn the house water on. They came out right away and fixed it for me. They were amazingly prompt and did a great job fixing things I didn't know needed repaired.
Description of Work: Senninger Plumbing Co. came out and fixed a valve I had broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Senninger Plumbing Co Inc
Thanks for the great rating and we look forward to doing business with you in the future.

Barbara J.
01/2012
5.0
plumbing, drain cleaning
  + 0 more
If you want the perfect plumbers call this company they were punctional went about their work and got it done Right the first time!
Description of Work: Hooked up sink in bathroom installed commode checked shower head Repaired dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Senninger Plumbing Co Inc
Thanks for the great rating and we look forward to doing business with you in the future.

Contact information

5800 Kingpost Ct, Lexington, KY 40509

www.SenningerPlumbing.com

Service hours

Sunday:
12:00 PM - 12:00 PM
Monday:
7:00 AM - 5:30 PM
Tuesday:
7:00 AM - 5:30 PM
Wednesday:
7:00 AM - 5:30 PM
Thursday:
7:00 AM - 5:30 PM
Friday:
7:00 AM - 5:30 PM
Saturday:
12:00 PM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
MPL5841

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Natural Gas Lines,
Drain Pipe Installation,
Gas Grills,
Fireplaces

FAQ

Senninger Plumbing Co Inc is currently rated 4.8 overall out of 5.

Sunday: 12:00 PM - 12:00 PM

Monday: 7:00 AM - 5:30 PM

Tuesday: 7:00 AM - 5:30 PM

Wednesday: 7:00 AM - 5:30 PM

Thursday: 7:00 AM - 5:30 PM

Friday: 7:00 AM - 5:30 PM

Saturday: 12:00 PM - 12:00 PM

Senninger Plumbing Co Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Senninger Plumbing Co Inc offers free project estimates.
Yes, Senninger Plumbing Co Inc offers eco-friendly accreditations.
No, Senninger Plumbing Co Inc does not offer a senior discount.
Yes, Senninger Plumbing Co Inc offers emergency services.
No, Senninger Plumbing Co Inc does not offer warranties.
Senninger Plumbing Co Inc offers the following services: Residential Housing, Multi-Family Housing & Commercial Projects
Air Conditioning, Drywall & Blacktop Repair.

Contact information

5800 Kingpost Ct, Lexington, KY 40509

www.SenningerPlumbing.com

Service hours

Sunday:
12:00 PM - 12:00 PM
Monday:
7:00 AM - 5:30 PM
Tuesday:
7:00 AM - 5:30 PM
Wednesday:
7:00 AM - 5:30 PM
Thursday:
7:00 AM - 5:30 PM
Friday:
7:00 AM - 5:30 PM
Saturday:
12:00 PM - 12:00 PM