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Reliable Residential Roofing

Roofing, Gutters, Siding,

About us

Reliable Residential Roofing and Guttering has been in business since 1979. Reliable has been under the same ownership since its incorporation. Reliable does all types of roofing, guttering, siding, chimney flashing, etc. We are proud of the name Reliable and pride ourselves on our workmanship and customer satisfaction. We have a staff of knowledgeable sales people that come to the job site and measure each job individually before sending the customer the estimate. We use quality materials for each job and do warrant our workmanship. Reliable is fully insured and we can provide references.

Business highlights

46 years of trusted experience

Services we offer

New home and replacement roofing, seamless gutter installation, copper gutters, repair, leak source analysis, shingles, flat roofs and flashing, siding & chimney flashing.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.664 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
2%
3
11%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.5
Showing 51-64 of 64 reviews

Barbara D.
08/2018
1.0
gutter repair
  + -1 more
Never received a call
Description of Work: Gutter replacement
Rating CategoryRating out of 5

Karen L.
05/2016
5.0
roofing
  + -1 more
unknown
Description of Work: Made repairs on my leaking roof. Very professional and reasonably priced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

WILLIAM J.
12/2015
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

John S.
11/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Responsive. Professional. Polite. Have used more than once.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

WILLIAM G.
09/2015
3.0
roofing, siding
  + 0 more
unknown
Description of Work: They were overwhelmed with work. There price for the job was to high.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$615

Response from Reliable Residential Roofing
Mr [removed member's name], we apologize for the problems you may have experienced during the estimation process. If there is anything we can do to help please give us a call directly at 1 (859) 255-1904.

James M.
04/2015
5.0
gutter repair, roofing, siding
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

Response from Reliable Residential Roofing
Thank you for your rating of our company. We appreciate your feedback.

Sandra L.
01/2015
5.0
gutter repair, roofing
  + 0 more
unknown
Description of Work: Gutter was overflowing. They cleaned out gutters and installed another downspout, which fixed the problem. I only interacted with them by phone or mail. They said they would call before coming to the house for the repair so I could put my dogs in the basement, but it took several weeks before they called and gave only 2 hours' notice before arriving. I was at work, which if I can leave immediately, is 45 minutes away from my home. I couldn't leave work on such short notice, but everything was fixed when I got home. There was no mess from cleaning out all the gutters, or from fitting a new downspout. This job was not an emergency, and it took a while for them to come, but they told me that when I first called.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$360

Response from Reliable Residential Roofing
Thank you for your interest in Reliable. We appreciate our customers and their helpful comments. If there should be any problems, please give us a call. Again, thank you.

Judy W.
10/2014
5.0
gutter repair, roofing, chimney repair
  + 1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Reliable Residential Roofing
Thank you for rating us on Angie's List. We appreciate your business.

Dana M.
02/2014
5.0
roofing
  + -1 more
Quality work.
Description of Work: Replaced roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Vicki F.
05/2012
5.0
roofing
  + -1 more
They fixed the problem.
Description of Work: They fixed my roof from an ice storm. This was part of a 10 year warranty.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

sharon P.
07/2008
5.0
gutter repair, roofing
  + 0 more
We could not have been more pleased with Reliable Residential Roofing. We had hail damage from a storm last June, and had used this company before to install a new roof about 6 years ago with good results, so we called them again. We had to wait almost a year for them to get to us, but it was definitely worth it, and we were told of the wait up front. They are very professional, perfectionist, and easy to work with. They left no mess of any kind, and the roof looks great. We had one question on a down spout which seemed to be leaking after the work was done, and their supervisor, Steve, was here within an hour of our phone call. The problem wasn't caused by them, but he fixed it anyway and went and checked all the others. Would recommend this company very highly!
Description of Work: Complete roof replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Barbara G.
06/2008
5.0
gutter repair, roofing
  + 0 more
I highly recommend them! They were efficient and they finished the entire job in only two days with the crew they had. They all worked well with each other. They did an excellent job of cleaning up and I have not even found one nail laying around.
Description of Work: They replaced the entire roof of my home, including the gutters. They hauled away all of the debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

RANDY H.
07/2007
3.0
roofing
  + -1 more
Roof replaced due hail damage. After roof replaced, I went up to inspect. Findings: Ladder damaged a gutter. Several pieces of shingles found on roof and in gutters. Many pounds of aggregate left in valleys and gutters. Several shingles scuffed, removing protective aggregate, which allows deterioration of shingle. (main reason for replacing to begin with) Vinyl siding scuffed several places when old shingles tossed overboard. Several new drip edges wrinkled and bent. I asked supervisor condition of existing gutter guards, was told just a few small holes. After inspecting, discovered 40% damaged and required replacement. I installed gutter guards and discovered new roofing felt was not installed all the way down to the drip edge in most places. I emailed photos of roof trash and damage, no communication received back from company yet (3 weeks)
Description of Work: Re-roof house due hail damage.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$7,600

RHONDA S.
07/2007
2.0
roofing
  + -1 more
All I can really say is that I had a bad experience here with Reliable. There were rotted areas and they replaced them with plywood so it did not look very good. They never replaced some of the shingles or nothing. A big storm had come and ripped the plaster and everything off. When I called them to come and repair it, they actually wanted $2000 more for that. Also, I had a hard time understanding the guys, they did not speak English. I honestly do not think that they knew what they were doing. God bless his heart. Their prices were not the cheapest, but, they were not the best either.
Description of Work: I have a 1920's Bungalow House. It is a historical home. Reliable roofing was hired to install a new roof over the house.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$3,000
    • 1
    • 2
    • 3(current)

Contact information

1661 Jaggie Fox Way, Lexington, KY 40511

www.reliableresidentialroofing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 12:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Siding,
Chimney Repair,
Skylights

FAQ

Reliable Residential Roofing is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 12:00 PM

Saturday: Closed

Reliable Residential Roofing accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Reliable Residential Roofing offers free project estimates.
Yes, Reliable Residential Roofing offers eco-friendly accreditations.
No, Reliable Residential Roofing does not offer a senior discount.
No, Reliable Residential Roofing does not offer emergency services.
Yes, Reliable Residential Roofing offers warranties.
Reliable Residential Roofing offers the following services: New home and replacement roofing, seamless gutter installation, copper gutters, repair, leak source analysis, shingles, flat roofs and flashing, siding & chimney flashing.

Contact information

1661 Jaggie Fox Way, Lexington, KY 40511

www.reliableresidentialroofing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 12:00 PM
Saturday:
Closed