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Rapid Plumbing Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

Family owned & operated. Additional contact: Jason Bickers.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing service & water heaters repair and installation. Drain line and water line repair. We specialize in Residential and Commercial Repair. Toilet repair & installation, clogged drains (sewer). Fixture installations (sinks, faucets etc...) Back up sump pump and water pump installations. Please call our office for more details.

Services we don't offer

Gas lines / Main water or sewer line installations

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9181 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
4%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 181 reviews

VALERIE B.
09/2018
5.0
plumbing
  + -1 more
Work done went great. He was prompt, clean, did the work well having the parts needed. We would definitely hire him again if we need plumbing work.
Description of Work: Change out a laundry faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Bruce H.
08/2018
5.0
plumbing
  + -1 more
Great work, professionally done and well priced.
Description of Work: Two clogged drains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Felicia H.
12/2017
5.0
plumbing
  + -1 more
Everything went great. From customer services to the workman, professional and courtesy on all counts. Price was great it included parts and labor. Have them coming back to do some more work for me. You can't go wrong.
Description of Work: basket replaced on sink then threw in a stopper being replaced in the bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Rapid Plumbing Inc
Thank you Mrs. [Member Name Removed] ~ see ya on Wednesday. Have a Merry Christmas ! Dora Rapid Plumbing 859-269-8800

sherrilyn M.
10/2017
5.0
plumbing
  + -1 more
Everything was fixed to my satisfaction.
Description of Work: Fix 2 faucet leaks, replace 2 kitchen faucets, and take out a garbage disposal and replumb.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Katy R.
10/2017
5.0
plumbing
  + -1 more
fine...no leak but other info was provided.
Description of Work: check for leak under the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Response from Rapid Plumbing Inc
Thank you for your business. We look forward to working with you again.

Jennifer B.
06/2017
5.0
plumbing
  + -1 more
Great!!! Was done quickly and efficiently.
Description of Work: Had new toilet installed and old one taken out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Rapid Plumbing Inc
Thank you Mrs. [Member Name Removed] we appreciate the kind words. Looking forward to your business again. Rapid Plumbing

B D.
04/2017
5.0
plumbing
  + -1 more
Superb! Professional - did not overcharge, very quick service!
Description of Work: Bathroom toilets leaking at the bases - potential for ruining the tile floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Rapid Plumbing Inc
Thank you Mrs. [Member Name Removed] we appreciate the kind words. Looking forward to your business again. Rapid Plumbing

Jennie H.
04/2017
4.0
plumbing
  + -1 more
Took old faucet out first without looking at new faucet to see if it would be operable and it would not work. Had to replace old faucet so nothing accomplished.
Description of Work: install a faucet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$80

Response from Rapid Plumbing Inc
We apologize That you were not happy with our service and wouldn't hire us again. Maybe you can try us again in the future. Thank you, Rapid Plumbing

John B.
04/2017
5.0
plumbing
  + -1 more
Fantastic wouldn't use anyone else.
Description of Work: Repaired a shower and some leaks in a tub. two different occasions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rapid Plumbing Inc
Thank you Mr. [Member Name Removed] we appreciate the kind words. Looking forward to your business again. Rapid Plumbing

Pamela K.
01/2017
5.0
plumbing
  + -1 more
I have used them twice for fixing an outdoor faucet and unclogging pipes. They are there within a reasonable time, knowledgeable and are the only ones I'll call for plumbing stuff now.
Description of Work: Unclogging pipes, faucet repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Rapid Plumbing Inc
Thank you Mrs. [Member Name Removed] we appreciate the kind words. Looking forward to your business again. Rapid Plumbing

PATRICK D.
12/2016
5.0
plumbing
  + -1 more
Dora (communication) and Jacob (work) were both pleasant and punctual.
Description of Work: fix leaking toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Rapid Plumbing Inc
Thank you we appreciate the kind words. Looking forward to your business again. Rapid Plumbing

Applied Sales Inc S.
11/2016
1.0
plumbing
  + -1 more
Do not know, as they never responded to my message that I left them. Some companies will not work through a 3rd party which I understand, but at least be professional about it and return the phone call. Called another company the next day from the list and they were out to the site within 2 hours.
Description of Work: Repairs to be done on two toilets in the building.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Rapid Plumbing Inc
We apologize for not responding to the message, we do not always check the internet as we are busy on the phones or perhaps it was a weekend or holiday not sure. The best and most efficient way to contact our company is by phone. Again we do apologize. Thank you, Rapid Plumbing

Dante Z.
10/2016
5.0
plumbing
  + -1 more
Excellent. Knowledgable, on time, even help me out on a small issue I had on one of the bathroom and didn't even charge me for that. I purchased heater through Home Depot. Charge me what they said they would. I had order a water heater through Lowe's but my experience with them and their plumbing contractor didn't go as well and I had to cancelled that order. Rapid turned out to be family owned and operated and I will recommend them!
Description of Work: Water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$492

Tom A.
09/2016
4.0
plumbing
  + -1 more
Called on a Monday, they scheduled for Friday and was able to come out Thursday, did the work, very efficient, had to re-caulk as plumber missed a small spot
Description of Work: Repair a tub/shower diverted valve, supposed to be a simple twist off type, managed to twist the copper pipe off level with the shower surround wall.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$96

Wade H.
08/2016
5.0
plumbing
  + -1 more
I snaked it for a good while which ended in frustration. I went to Angie's List and found Rapid Plumbing. I called and was encouraged to hear that someone would be out in a couple of hours. A very nice man named Jason arrived on time just as promised and within a couple hours the drain was flowing normal. I am impressed with their punctuality, service and professionalism. I will not hesitate to call on them again. High marks from me.
Description of Work: Bought a foreclosure and had a major clog between the kitchen sink and the laundry drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Rhonda B.
08/2016
5.0
plumbing
  + -1 more
Excellent . They had everything they needed and they always do excellent work!
Description of Work: Install toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wei L.
05/2016
4.0
plumbing
  + -1 more
They spent about 2 hours to install some device to reduce the pressure. They also installed devices near the washer to reduce the pressure. It worked a little bit but I still have the hammering sound. It's not as severe. It's just a single sound now every time we close the faucet. They haven't completely fixed the issue. I gave them $30 for the hardware they bought.
Description of Work: I had water hammering issues. Every time I set off a faucet, I hear some noise from the pipes. They tried to diagnose the issue.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

Kathy F.
03/2016
5.0
plumbing
  + -1 more
Excellent service! Returned calls promptly and was more than fair price.
Description of Work: Replaced 2 outdoor spigots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

PATRICK D.
01/2016
3.0
home remodeling, plumbing
  + 0 more
Since I had two tasks I was not allowed to use the $99 for two hours promotion. the plumber was not rude but not friendly either, became condescending about the discount not applying and kept emphasizing a "good" review...
Description of Work: installed a kitchen faucet and replace a feed line on toilet.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$219

Response from Rapid Plumbing Inc
We apologize that you were not happy with our company. Please try to use us again in the future. Thank you, Rapid Plumbing

Pamela K.
12/2015
5.0
drain cleaning, plumbing
  + 0 more
He was excellent. Very professional and got everything done quickly and correctly. Nailed it.
Description of Work: Repaired an outside faucet and unclogged my bathtub. Also gave us a quote on some additional work I'll definitely use them for in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Rapid Plumbing Inc
Thank you Mrs. [Member Name Removed]. We look forward to your business in the future. Rapid Plumbing

Joseph C.
11/2015
5.0
plumbing
  + -1 more
He was great! Knew exactly what the problem was and fixed it.
Description of Work: Replaced a cracked water spicket on the side of the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$152

Response from Rapid Plumbing Inc
We appreciate the kind words and look forward to doing business with you again. Rapid Plumbing

Felicia C.
10/2015
5.0
drain cleaning, plumbing
  + 0 more
The service was quick and very professional. I also asked about other services that I might need around the house and he was very knowledgeable about what would be needed and how much time it would take.
Description of Work: Fixed the leak in my shower and cleared the drainage line for my washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Cynthia T.
09/2015
5.0
plumbing
  + -1 more
The plumber who came was very honest and professional. The repairs were minor and he showed me how they could be solved in the future. He didn't find any issues with exterior fixtures.
Description of Work: Fixed leak in bathroom, tightened sink fixtures and examined exterior spigots for issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Jeffrey J.
08/2015
5.0
plumbing
  + -1 more
Scheduled the next day after my call. The plumber called before coming, showed up at the time he indicated, and did the job quickly and well. This was a small job (I'd already taken the old toilet out), but service was great. I did ding them on price (after all, it was a 25 minute job), but I suspect they're competitive.
Description of Work: Installed a toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Wesley M.
07/2015
5.0
plumbing, water heater repair
  + 0 more
I called them very late on a Friday afternoon, and they had someone calling me, ready to come out to my place on Saturday morning. The guy was very knowledgeable, and after looking over the old water heater, explained everything up front, including an estimate that was on target. He got the work done quickly, and took extra care not to make a mess when removing the old water heater. I got charged weekend rates, but the price was not much more than what my neighbors paid someone else on a weekday.
Description of Work: Replaced gas hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Rapid Plumbing Inc
Thank you for letting us do your work. Please call if you are ever in need of plumbing service.

Contact information

PO Box 22838, Lexington, KY 40522

http://www.rapidplumbinglex.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
M6313
Trade License Locale
Kentucky
Trade License Authority
KY
Trade License Expiration
06/29/2019
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Gas Logs

FAQ

Rapid Plumbing Inc is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Rapid Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Rapid Plumbing Inc does not offer free project estimates.
No, Rapid Plumbing Inc does not offer eco-friendly accreditations.
Yes, Rapid Plumbing Inc offers a 10% senior discount.
Yes, Rapid Plumbing Inc offers emergency services.
Yes, Rapid Plumbing Inc offers warranties.
Rapid Plumbing Inc offers the following services: Plumbing service & water heaters repair and installation. Drain line and water line repair. We specialize in Residential and Commercial Repair. Toilet repair & installation, clogged drains (sewer). Fixture installations (sinks, faucets etc...) Back up sump pump and water pump installations. Please call our office for more details.
Gas lines / Main water or sewer line installations

Contact information

PO Box 22838, Lexington, KY 40522

http://www.rapidplumbinglex.com

Service hours

Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM