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Price Piano Movers and Tuning Company

Piano Movers, Piano Tuning

About us

Piano Moving and Tuning

Services we offer

Professional Piano Movers and Tuners

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.37 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
0%
3
14%
2
14%
1
0%


Rating CategoryRating out of 5
quality
4.1
value
4.9
professionalism
4.3
responsiveness
4.4
punctuality
4.1
Showing 1-7 of 7 reviews

Mike H.
05/2017
3.0
piano moving
  + -1 more
After they were late by 20-30 minutes I finally got them on the phone and they were in the wrong city, even though I'd given them the address and directions. That made them almost 2 hrs late. He offered a lower rate for the delivery if I'd go ahead and book and pay him to come back and tune it. I did but he did a lousy job of tuning and was supposed to be here at 11 am but finally showed up at 6 pm.
Description of Work: They moved a piano to our house, and later came back to tune it. After they were late by 20-30 minutes I finally got them on the phone and they were in the wrong city, even though I'd given them the address and directions. That made them almost 2 hrs late. He offered a lower rate for the delivery if I'd go ahead and book and pay him to come back and tune it. I did but he did a lousy job of tuning and was supposed to be here at 11 am but finally showed up at 6 pm.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$335

Robert H.
12/2016
2.0
piano moving
  + -1 more
new floors scratched. were not prepared with any equipment to move piano (pads or dollies). asked us for a blanket. had to hire someone else to move the piano back in place. i mistakenly thought services were evaluated by angies list. Update 1/20/2017: I am writing to update a complaint and provide clarification to your company. I noticed that Price Piano Moving and Tuning responded to my negative review of their services, putting the responsibility on me, the customer. They stated that they were not given the opportunity to make reparations. I am pointing out now that they never responded to my complaint and I called them directly. They never returned my contact - IN ANY WAY. The cost of their services was to include them moving the piano back to its original place after carpeting installation. They did not respond to my contact - ever. They did not even apologize or offer to finish the job. I told them when I needed it done, yet they called me repeatedly to change their availability and when they would do the job. In the end, I reluctantly agreed to their convenience, rather than sticking to my needs. Moving the piano out of the room one day and returning it either later that day or the next was part of the fee I paid. The fact is that they sent people who were unprepared (no rollers or furniture padding) and inexperienced to do the job. I could have dragged it across the floor for free. They asked us for blankets to use as padding. This is not a piano moving company. They did no even provide a receipt. They are not professionals. Are they going to pay $600 to repair their damage? That is the reparation that I would expect. I seriously doubt it. They don't even return contact or follow-up with the customer. They cashed my check immediately and had no intention of returning. Their response is ridiculous. I have relied upon Angies List to locate REPUTABLE contractors and service providers. I am now questioning how these providers are vetted and whether they are at all. I intend to look for other sources of recommendation in the future. the Thank you,
Description of Work: move piano for new carpet placement

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0


Response from Price Piano Movers and Tuning Company
[Member Name Removed] Let's let the public know the whole truth here! Our company doesn't deny the scratches on your floor, but we were not offered the opportunity to correct the problem. And you hide behind a bad review to offer your harm to our Companies good name. I won't go to your level [Member Name Removed] of negativity but wish you the best. Tim Price Piano Company

Maggie H.
08/2016
5.0
piano moving
  + -1 more
Everything went gloriously, even in spite of the rain. This was a very special piano move as it was a gift for my husband's 65th birthday. And they even helped me move a very heavy piece of furniture to make room for the piano. I will always recommend Tim to anyone who needs a piano moved.
Description of Work: I called Tim on Monday to see if he could move a piano on Thursday. He happily agreed to do it. I called other moving companies and they couldn't beat his price, especially because his price included a return trip to tune the piano in a couple of weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Pat T.
08/2016
5.0
piano tuning
  + -1 more
He had to tune twice and explained the entire process in a way I could understand. My piano sounds beautiful now.
Description of Work: He tuned a 1960's piano that probably had not been tuned or played in years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Barry F.
05/2016
5.0
piano moving
  + -1 more
Went fine. My mother-in-law was waiting in Lexington. They had to change the original time, but they warned us. Got it to my place an hour away, no breakage during transport or unloading. Tim and Dave were friendly and had the right dolly for the job. Can't ask for much else.
Description of Work: Moved a piano from Lexington KY to a Forest Service inholding (gravel roads, etc) on Furnace Mountain outside Ravenna KY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Ellen L.
04/2016
5.0
piano moving
  + -1 more
The piano arrived in excellent shape and the care provided to our new piano by Tim and assistant was careful and respectful to the instrument. I would recommend him for moving without any reservation. EXCELLENT job Tim!
Description of Work: Tim moved a baby grand piano from a difficult steep slope location to our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Ashley W.
12/2015
5.0
piano moving
  + -1 more
Tim was very professional to deal with! He treated our piano as if he was moving his own. He and his crew were excellent, and I will continue to use them in the future for all piano related services.
Description of Work: Tim moved a Grand Piano about 200 miles without any complications.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

    Contact information

    unknown, Lexington, KY 40509


    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Piano Movers,
    Piano Tuning

    FAQ

    Price Piano Movers and Tuning Company is currently rated 4.3 overall out of 5.
    Price Piano Movers and Tuning Company accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, Price Piano Movers and Tuning Company does not offer free project estimates.
    Yes, Price Piano Movers and Tuning Company offers eco-friendly accreditations.
    No, Price Piano Movers and Tuning Company does not offer a senior discount.
    No, Price Piano Movers and Tuning Company does not offer emergency services.
    No, Price Piano Movers and Tuning Company does not offer warranties.
    Price Piano Movers and Tuning Company offers the following services: Professional Piano Movers and Tuners

    Contact information

    unknown, Lexington, KY 40509