Mitchell Construction Management LLC

excellent work, finished on time and done very well.

Both the owner and carpenter involved with this project were absolutely fantastic. I was afraid that the job would be too small to be given any priority but the day after inquiring, Mike got back to me and scheduled an initial meeting. He came out within 1-2 days to take a look at the mounting surface, materials, etc. and was very pleasant and knowledgeable. Other contractors that I considered did not take the time to come inspect the potential work site. Mike promptly sent me a quote and worked around my calender to get the job scheduled. He let me know who would be doing the work, what time they would show up, and to call him if I had any questions or concerns during the project. Erik, the carpenter who installed the mantel, was extremely polite and professional and called me the day before work to introduce himself and confirm that information. He brought all of the additional materials needed. Upon arriving, he asked if I would like him to remove his shoes (no but thank you for asking) and was kind enough to warn me when he was about to "make a loud noise" with one of the tools, as I was working in the next room. Because he had to drill into brick, I was expecting to clean up red dust afterwards but he cleaned up everything without a trace. The mantel is centered perfectly and is sturdily attached to the wall. Erik worked efficiently and was respectful of my home. He offered to discard the large box that the mantel had been shipped in, despite having no obligation to do so. Mike sent my invoice arrived promptly and was itemized accurately. I had such a great experience with this company that I will be calling them again for a much larger project.

It was awful. We had determined a time and date, and they never contacted me again, and they didn't show up when the time and date came.

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Everyone associated with this company was a pleasure to work with. They were professional, nice, accommodating and did a beautiful job on my Master Bathroom. We had previously had a very bad experience with a contractor on our kitchen and were very hesitant to do more remodeling. Working with Mitchell Construction was a completely different experience and we would not hesitate to use them again or recommend them to someone else.

Lots of friends told us what a nightmare working with a general contractor would be on our major remodel. (absent subs, shoddy work, inflated costs, taking more time/money than quoted, etc.) NOT the case here. Mitchell did an outstanding job with the remodeling of our new (old) home! Mike was incredibly responsive and helpful throughout the process. His work was completed early, and up to a high standard of quality. He made sure everything was exactly how we wanted and had no problem making some minor changes to make sure we were pleased with the finished product. His subcontractors were equally professional and did high quality work. Buying or owning an old house comes with "surprises", and it is important to select a contractor that understands the idiosyncrasies that come along with working on one. Mike and the contractors he works with know about old houses and how to make them new again. As new homeowners that wanted to be involved in the process, Mike even took the time to provide some helpful tips and advice to put our own touches. We are exceptionally pleased with the ease of which we moved through what can be a complicated process. I think we owe this mostly to Mike and his talents as a general contractor. As to those curious about pricing, I know a handful of people in construction who looked at our work, and got several estimates. Mitchell's pricing was very reasonable, and the savings on headaches and having to stand over someone's shoulder was priceless. Highly recommended.

Very prompt, used top quality materials extremely neat and clean work area.

Our shower nightmare ended the first day Mitchell Construction showed up to work at our house. We'd dealt with a leaky shower that we couldn't use at all since we moved in to our house in late 2008. We live almost exactly halfway between Lexington and Louisville, and had difficult time finding contractors who would even follow through with giving us an estimate. Mike Mitchell arrived to do our estimate within just a few days of our initial call and was extremely professional and friendly. We received our proposal a few days later, and he answered follow up questions and provided clarifications promptly and clearly. Their proposed cost was actually the highest one we got, but not by much, and we definitely felt the most comfortable with the customer service and professionalism we got from Mitchell Construction. On the first day of work, Mike walked in with David Noble, and introduced him to me as the person who would be working on our house. At first, it made me a little nervous to work with Mike for the initial part of the process and then to be handed off to another person, but these fears were quickly put to rest. David was extremely easy to work with, communicated clearly, and did high quality work. He spent about 2.5 weeks in our home, during which we were at home during the day only two days. He cleaned up and locked up each day, and we definitely felt our home was secure and treated as if it were his own. The proposal indicated a two week time frame for the project, with a projected start date 4-6 weeks from the date of our signed contract. This was remarkably accurate. The work took just a couple days more than the two weeks, but the start date was on the earlier end of that projected--almost exactly 4 weeks from the date we signed. One reason the time frame went beyond two weeks was that David skipped a day so that he would need to be back on the day the glass company was available to measure for the shower door. That made it so neither my husband nor I needed to take a day off work to meet them, so we greatly appreciated that. We changed the shower from 33 inches wide and 6 feet deep (think tunnel of shower) to 33 inches wide and about 4 feet deep. The remaining two feet became a closet in our laundry room, so one wall was demolished to open up the back of the shower to the laundry room, and another wall was built to create the new back of the shower. We wanted our shower niche to span the entire back of the shower, which David had not done before, but he did a beautiful job with it. David's specialties are tile and carpentry, and it really showed in the way the shower turned out (beautiful!) and in the shelving in the closet. It's obvious that he takes a great deal of pride in his work. We had an issue a couple weeks after work was complete with some of the caulking in the corner of the shower shrinking up. I e-mailed David about it at 9:00 pm the night I discovered it, and he responded within the hour than he'd be out the next day to re-caulk it! I would wholeheartedly recommend Mitchell Construction to anyone. When our next home improvement project that is beyond our skills comes up, Mitchell Construction will likely be our only phone call.

Mike Mitchell was one of three companies from which we received quotes. His price was in the middle but his estimate was by far the most detailed. He was very honest with us and found points with the plumbing that the other two companies did not find. Things that once pointed out to us, were really obvious for someone with experience. His attention to detail was what put him at the top of our list. The manager of our project was David Noble. He was extremely easy to talk with and kept us informed on what to expect next in the process. The project started on time and workers arrived at the times and dates they stated. The bathroom and steam shower turned out great. The tile work was better than expected and Mr Noble was very helpful in making our design happen including installing a pocket door to make the space more efficient. The vent work and fan keeps the steam moving out and is so quiet they put it on a timer so we wouldn't forget and leave the fan on. They installed a raised subfloor throughout the rest of the basement which is great. Highly recommend that if you're finishing a basement. The media room turned out quite fantastic. The focal point at one end is the stone fireplace with granite hearth, the feel of which is continued at the wet bar which helps to divide the long room. The bar back splash is also stone with a matching granite counter top. We couldn't really afford to do wood ceilings in a traditional way, but we stained bead board which MCM installed. It is perfect with a circular design around the ceiling fan and no seams visible. In the craft room, they cut out a window opening in the concrete wall to install an egress window. Mike Mitchell was very careful to make certain that all was "to code" so that this room is now qualified to be listed as another bedroom if we should ever want to sell our home. In the game room, they built an arched ceiling at one end which gave the room an interesting focal point. Attention to detail is something they always seemed to strive for. The project did run a bit over on time, but some of it was due to our own addition of work. The end result was worth the wait though. We have no reservations in recommending Mitchell Construction.

Mike Mitchell is a young man of high integrity, high standards, and high expertise. The work of his firm reflects his character. Excellent customer relationships, fair prices, quality work, personal attention during the job; work done as promised, on time and within budget. Each member of the team reflects Mike's values.

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