Excellent response. I have used M&M for over 30 years, and have always had great service. They are thorough and professional with clear explanations. M&M diagnosed the issues, acquired the needed parts and repaired my furnace quickly. By the way, despite the company name, they don't only work on heat pumps-this time the repair was for our gas furnace.
Description of Work: Furnace repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stuart M.
10/2016
5.0
heating & air conditioning/hvac
+ -1 more
I still have it and it is still working. They have just always given very good service and they are very nice people to deal with.
Description of Work: I started using M & M Heat Pump. They installed the furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stuart M.
10/2016
5.0
heating & air conditioning/hvac
+ -1 more
They are always reasonable.
Description of Work: I use M & M Heat Pump. They came out for regular routine service for my heating and air conditioning the last time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amy M.
08/2014
5.0
heating & air conditioning/hvac
+ -1 more
Such great people, friendly and understanding. Gave me an exact time they would arrive (not a huge window of time like others) and came right on time! Explained what they were doing and why, answered all my questions politely. It was apparent I didnt know anything about my AC unit and they could have taken advantage of that, but they didnt. Highly recommend this company!
Description of Work: Fixed AC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
David B.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Techs came in on short notice, observed the problem, fixed it in less than 5 minutes. There was NO charge and we were a very happy customer. We will call them in the Future
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janet S.
06/2013
5.0
heating & air conditioning/hvac
+ -1 more
This company is great. Very professional. We have used them in the past. They show up when they say they will, return phone calls and provide excellent, reasonably priced service. They earn customer loyalty. We had to go out of town and were very comfortable giving them access to our home while we were away. Highly recommend.
Description of Work: Replace Heat Pump and service air conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Ronald K.
05/2012
5.0
heating & air conditioning/hvac
+ -1 more
Just great.
Description of Work: Airconditioner quit , called and they brought the part the next day and fixed it in 30 minutes !!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Ronald K.
03/2012
5.0
heating & air conditioning/hvac
+ -1 more
heating and air
Description of Work: They were great , I spoke to a nice lady on the phone , within a few hours the owner stopped by found the problem and the next morning returned with the new part and fixed our heat pump . You can't do any better for heating and air
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Donna B.
02/2012
5.0
heating & air conditioning/hvac
+ -1 more
Someone else told us we needed a whole new furnace that was going to be $2,000. They were just fantastic. They came within 30 minutes and put in a $400 part and it is just perfect. We would definitely use them again.
Description of Work: We used M & M Heat Pump Service to put in a new heat exchange.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Barbara W.
01/2012
5.0
heating & air conditioning/hvac
+ -1 more
He knows what he's doing and he's not exorbitantly priced. I will most definitely use him in the future.
Description of Work: M&M Heat Pump came out in October. We don't have a heat pump; he does everything. We had a pilot light not working. He did something with that. He's our furnace man.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Mark J.
08/2011
5.0
heating & air conditioning/hvac
+ -1 more
Had a Copeland compressor fail in a five year old Goodman Heat Pump installed by somebody else. The compressor itself was under (parts only) warranty, so we paid for labor, freon, capacitor, acid test kit, and a new wiring harness. Mand M took care of getting all the parts, including dealing with Goodman on the warranty. They gave us an estimate that turned out to be almost exact, told us when the parts were going to arrive, told us when they were going to do the work, showed up when they said they would, finished when they said they would, and cleaned up when they were done. Wouldn't hesitate to call them again, or recommend them to a friend.
Description of Work: Had a Copeland compressor fail in a five year old Goodman Heat Pump installed by somebody else. The compressor itself was under (parts only) warranty, so we paid for labor, freon, capacitor, acid test kit, and a new wiring harness. M&M took care of getting all the parts, including dealing with Goodman on the warranty. They gave us an estimate that turned out to be almost exact, told us when the parts were going to arrive, told us when they were going to do the work, showed up when they said they would, finished when they said they would, and cleaned up when they were done. Wouldn't hesitate to call them again, or recommend them to a friend.
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Service Categories
Heating and Air Conditioning
FAQ
M & M HEAT PUMP SVC is currently rated 5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
M & M HEAT PUMP SVC accepts the following forms of payment: Check,PayPal
Yes, M & M HEAT PUMP SVC offers free project estimates.
No, M & M HEAT PUMP SVC does not offer eco-friendly accreditations.
No, M & M HEAT PUMP SVC does not offer a senior discount.
Yes, M & M HEAT PUMP SVC offers emergency services.
Yes, M & M HEAT PUMP SVC offers warranties.
M & M HEAT PUMP SVC offers the following services: repair and replacement of all heating nd cooling products