Lexington Blue

Seth and David came by and did an inspection of the roof to check for storm damage and were extremely professional and gave an honest review of our roof. Thanks so much.

The process was professional and the work was excellent. Kamron and his crew we not only focused on the job but made sure we were always informed and made sure we had no questions. The photos and updates on how the work was progressing was appreciated and unexpected. The care taken after the work was done was quite impressive, the clean up process was thorough. Kamron main the whole process perfect experience.

This company backs up what they say! You just don’t see customer service like you do with Lexington Blue. It’s unbelievable!! It’s almost hard to explain and you will need to experience it yourself to understand. The whole crew was amazing but Shane and Kamron were exceptional at communicating and keeping me informed.

Absolutely awful. Worst communication ever. Weeks of delays. Missed the first start date. Missed the second one too. Made up stories about insurance supplement requests they never actually filed. No quality control on site and they sub-contracted the work to a firm in Georgetown. Had to chase after them for everything.

Wish I could give 0 stars. Lexington Blue is by far the WORST company I’ve ever contracted for ANYTHING. The whole time I thought I was being scammed…and my suspicions were correct. These people will do whatever they can to scam you out of your money. They didn’t do $1,000 worth of work but refused to take it off the invoice. Sent some greasy looking man to my home to threaten me with collections if I don’t pay within 5 business days. Tried contacting them to arrange payment and wouldn’t you know no one answered my calls for 3 hours. PLEASE do yourself a favor and look at Bone Dry Roofing. They’re 500X better than Lexington Blue. Also, these good reviews are from employees and families of employees, and little old ladies who they scammed out of thousands, allegedly. Every person I’ve come in contact with is a garbage human and could care less about the quality of their work. LOOK ELSEWHERE

Lexington Blue did a good job on my roof installation. The QC guys on site, James and Seth sent updated pictures and text to me during the process.

It was the worst customer service experience i have ever had with a company that considers themselves professionals. I requested assistance with an evaluation concerning potential storm damage to my roof. I was assigned Blake Franklin as my contact. We scheduled a date that had to be cancelled due to weather. i rescheduled and then he asked to reschedule again due to him having a family issue which i obliged. After scheduling the third date he was a no show / no call. i rearranged my work schedule for both dates. I would NOT recommend using this company if this is how they conduct themselves. Evidently there is no accountability because i have never heard back from anyone within the company since my no call / no show from Blake Franklin.

They are eager to send someone out to get you an estimate and have you sign a contingency with them, but then NO RESPONSE! Not a call back saying they are busy, not an email telling you they are backed up for two months, just simply IGNORED. I have money from the insurance company to give them, and the only response is that they have bounced me around to different sales reps, NONE of whom will call me back. If they won't even answer to take money after having a signed contract, how will they be when repairing the roof? Incompetent liars.

Joe Jackson done a wonderful job!! That’s our go to guy!

Quickly spiraled down hill. Lots of false promises were made prior to receiving the initial insurance payment. My check was cashed, then the excuses started on why they couldn't provide me an estimate for work requested in addition to the roof replacement. The last 2 weeks have been a struggle just to get a partial refund. Yes, partial because the original "waiver to allow me to meet with the adjuster on the property," or so it was presented was actually a contract, supposedly. I never saw a contract until the refund was requested at which point they sent me a picture of a copy of the "waiver" I signed along with a separate picture of a wrinkled up contract. I asked to see the original agreement I supposedly signed and they showed me a COPY of the "waiver" which had a COPY of that contract copied to the backside. VERY SHADY! Coincidentally, multiple employees and former employees have left 5 star reviews. Aaron D, Alex S, Kamron H. Whatever you do DONT CAll LEXINGTON BLUE!

James Taylor did a great job on our roof!

Such a great company. I highly recommend Hakeem, he will make sure all your needs are met & is very professional. I am extremely happy with the service I received.

No wonder Lexington Blue is #1 in Kentucky. The easiest home repair I've ever had. Thank you Lexington Blue! Highly recommended!

Excellent service! Best roofing company I’ve ever seen! Always available at your earliest convenience and work to save you time money and effort!

Best roofing company in the state. Works with the insurance company to insure it is covered.

Lexington blue cares about our communities! Who is Lexington blue? A shoulder you can lean on when you have any kind of roof, gutter, or siding damage! These guys have amazing customer service, and are a very respectful group of individuals. Call them today for free inspections!!! It's never untrue, just too good!!!!

Great job professionaly done. Clean-up was complete.

Pros.Highly recommend Lexington Blue. Sales Rep Dekota was extremely helpful with getting my insurance to replace my roof, Kyles chambers the on sight QC manager was very helpful through the process. The roofers themselves did a good job, Cons roofers were subcontracted out, their work was great but they had several jobs going on at one time. They showed up later then promised and took them an extra day to finish. I am still finding nails on the drive way. The finished part of the roof looks great. All in all I highly recommend this company.

It went well. They came and were very polite and respectful. They did what the had to do and I was very satisfied with their service.

We have had an amazing service. They were able to repair our roof and we are actually scheduled to get a full roof replacement.

They were very favorable. They made true on their word, and followed through with their service.

Having the roof replaced due to wind and hail damage. Josh H has helped me through the process and has been great to work with. He made the inspection, drew up a report, and worked with my insurance to make the claim process easy. The crew is here now doing the work, and is doing a great job. They have laid out the tarps and protected the area as promised, and are about to start the install. Will update once complete, but so far I’m very happy with the whole experience.

Lexington Blue did a great job. We highly recommend them!

The sales guys showed up promptly and, although they were very young, seemed knowledgeable and professional. They gave some ballpark prices, lots of ideas on how to address our roof issues, but said they'd send someone an installer out to better define a price on that following Monday. No one showed or called back. We didn't feel we should chase down a business, so just left it as they apparently weren't interested in the work or communication between the depts in the company wasn't the best. Either way, probably best not to pursue such a company.

The entire process went smoothly for the most part. Getting the ball rolling from quote to materials was snappy. There was some delay with scheduling but they informed us as such so it was completely acceptable. There was also a minor issue with the work but they above and beyond to correct it. All in all this was a very positive experience and I would recommend them and or hire them again.