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LESLIE'S SWIMMING POOL SUPPLIES

Pool and Spa Service

Reviews

3.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
33%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.1
value
2.6
professionalism
2.9
responsiveness
3.1
punctuality
2.8
Showing 1-3 of 3 reviews

TODD M.
09/2016
1.0
pool cleaners
  + -1 more
Horrible. Spent $2000.00 on a new pool cover and other supplies and was credited with only 114 points. You are supposed to get much more than that. Ron at the Shelbyville Rd store is great but the company is horrible - you can't get a live person when you call customer service and the Rewards program is a scam because they short you on point rewards.
Description of Work: General shopping in their store.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

JoAnne S.
12/2014
3.0
pool cleaners
  + -1 more
See above.
Description of Work: It's complicated - I purchased a skimmer from Leslie's that they were to install. We scheduled a date and time. I called in the morning of the anticipated arrival and was told that they do not install skimmers even though it was dug out. Earlier they said they would install it because the are was dug out - no cement to break, etc. I guess the crew supervisor changed his mind. I waited over a week for this service because they are in Lexington, Ky on one day per week. I then had to find another provider, etc. And wait another two weeks. The salespersons should be better trained and informed. Waiting and being rescheduled is pretty typical of pool companies in my experience. We've had a pool since 1996 and replaced many parts. I've gotten other products at Leslie's and been satisfied.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
1.0

Yes, I recommend this pro
$135

Tanya R.
11/2014
5.0
pool cleaners
  + -1 more
It was fine. It was done well. They're not in town. It took a long time to get to the appointment. It's the only thing I have against it.
Description of Work: They changed up the sand in my filter system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

    Contact information

    130 W TIVERTON WAY, Lexington, KY 40503

    www.lesliespool.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    LESLIE'S SWIMMING POOL SUPPLIES is currently rated 3 overall out of 5.
    No, LESLIE'S SWIMMING POOL SUPPLIES does not offer free project estimates.
    No, LESLIE'S SWIMMING POOL SUPPLIES does not offer eco-friendly accreditations.
    No, LESLIE'S SWIMMING POOL SUPPLIES does not offer a senior discount.
    No, LESLIE'S SWIMMING POOL SUPPLIES does not offer emergency services.
    No, LESLIE'S SWIMMING POOL SUPPLIES does not offer warranties.

    Contact information

    130 W TIVERTON WAY, Lexington, KY 40503

    www.lesliespool.com