JOEY'S Carpet Care

4.9(
104
)

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

... +9 more

About us

JOEY'S Carpet Care is a locally owned family business started 1980 in Lexington KY - Current offices are located in Nicholasville KY just of South of Man O War Blvd. JOEY'S is a member of the BBB with an A+ standing. Certified Technicians - Award winning Firm. JOEY'S is the 1st Internationally (IICRC) Certified Carpet Cleaning Company in Central Kentucky. We Leave Your Home Cleaner, Brighter and Healthier! We are often asked: “What is it about JOEY’S Carpet Care that makes us different?” There are several factors: our people, our training, our equipment, our cleaning solutions, our dedication and quite simply the fact that we care! We pay special attention to the detail that allows us to deliver a level of service that is second to none. We prefer to begin our relationship with each new customer with a free consultation. This gives us an opportunity to analyze the situation and offer suggestions on what we can and can not do with the situation at hand. If we don’t feel a carpet or piece of upholstered furniture will respond successfully to cleaning, we will let you know. Our bottom line is this: “We Want Happy Customers!” JOEY'S office (859) 223-8630, Emergencies: (859) 552-8688 and (859) 457-9838 OR 859-402-4802 for text messages.

Business highlights

45 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

FREE Estimates for Commercial & Residential Cleaning services: including: rugs(wool/silk), carpet, upholstery, fine fabrics, on-location draperies, tile/grout/floors cleaning. And more including: dye stain removal, deodorization (pet, smoke, mildew), 3M Scotchgard , small carpet repairs including power stretching of carpet installations. 24 Hr Emergency services, emergency water removal due to flooding, broken water heater, etc.,structural drying & inspections. Please inquire if questions.

Services we don't offer

Sewage Cleanup or Removal of Contaminated Sewage Water/Solids

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Our Recent Projects

RUG WASHING

Tile restoration

Photos of past projects

Reviews

4.9104 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
4%
2
1%
1
0%
Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Write a review

Filter reviews by category

Showing 76-100 of 104 reviews
Nat S.
11/2017
5.0
carpet cleaners
  + -1 more
good work. responsible, reliable
Description of Work: carpet cleaning
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from JOEY'S Carpet Care
Thanks so much for taking time to share about your experience with our company. JOEY'S Carpet Care strives to provide the best service, along with the best results possible. Your written words here along with other customers word of mouth referrals have helped our company develop an excellent reputation in the carpet cleaning industry. Thanks for joining our family of satisfied customers!
Debbie M.
10/2017
5.0
carpet cleaners
  + -1 more
They did an excellent job.
Description of Work: We had an oriental rug that needed cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from JOEY'S Carpet Care
Happy to hear of your satisfaction - JOEY'S Carpet Care's staff appreciates your business and your time in sharing of your positive rug cleaning experience with Angie's List members! Welcome to our growing family of satisfied customers. Please know we are available 24/7 for emergencies. Thank you for choosing Joey's Carpet Care - we appreciate your business and value you as a customer!
Nat S.
10/2017
5.0
carpet cleaners
  + -1 more
well. fast response to call.
Description of Work: water clean up
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from JOEY'S Carpet Care
JOEY'S Carpet Care appreciates your trust placed in our company with your emergency water damage situation. We are happy to have been able to get to your home quickly to assist. Please know we do offer FREE Estimates in home for any future services you might need - such as Carpet/Rug Cleaning, Tile Cleaning, Upholstery Cleaning or even on-location Drapery Cleaning. JOEY'S is only a phone call away at 859-223-8630. Thank you for your review.
Catherine M.
08/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from JOEY'S Carpet Care
Customer referrals like yours really matter so much and help to keep the word out there in the marketplace for other consumers looking for a reputable quality company. Thank you for sharing of your positive experience and thanks also for placing your trust in our company and being our customer! You are appreciated!
Rebecca M.
07/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They vacuumed areas to be cleaned, even using a crevice tool for baseboards! Used water on truck. Effectively and efficiently removed stains and raked on departure. Very happy with results. |
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$27
Response from JOEY'S Carpet Care
JOEY'S appreciates you having taken time to share of your positive experience with our company. Thanks so much for joining our family of satisfied customers!
Mary S.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from JOEY'S Carpet Care
Thanks for have taken to time to share of your positive experience with our company. Please call us back when we can be of further service.
eric S.
04/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from JOEY'S Carpet Care
Thanks for taking the time to share of your experiences with our company. JOEY'S appreciates you as a loyal customer. We strive hard to always utilize the appropriate cleaning method for each job, along with the best available chemicals for every situation and cleaning challenges we might encounter. JOEY'S also will take special consideration for our customers who are sensitive to chemicals and we have "green" safe products available also. Simply said - you can trust JOEY'S as we pledge to deliver the uppermost degree of excellence in service. JOEY'S looks forward to assisting you with your future cleaning needs. Thanks again!
Scott B.
04/2016
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from JOEY'S Carpet Care
Thank you for placing your trust in our company and for sharing your positive experience here on Angie's list with other consumers. At JOEY'S Carpet Care we strive to deliver quality carpet cleaning services for each and every customer. Feel confident to trust us also for expert on-location drapery cleaning, upholstery cleaning, rug cleaning, tile and grout cleaning. Feel free to inquire as other services are also available. We value and appreciate you! Thanks again!
Nancy B.
03/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: I have forgotten the rate. He did 2 sofa's It was very reasonable.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from JOEY'S Carpet Care
Thank you for taking the time to share of your positive experience with our company! We happily welcome you as a new member of our growing family of satisfied customers. JOEY'S Carpet Care strives to provide the best quality results and customer service.
Beverly D.
02/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Picked up, cleaned and returned a large wool blend rug.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from JOEY'S Carpet Care
JOEY'S Carpet Care greatly appreciates your positive review in regards to your experience with our company. Thank you for being kind enough to take the time to share! JOEY'S Carpet Care welcomes you to our family. Please never hesitate to contact our office or emergency on-call staff should you need assistance or advice with interim spot cleaning or water removal/structural drying services. Thank you!
Thomas C.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned about 1500 Sq ft of rugs, and it went well.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from JOEY'S Carpet Care
Mr. [Member Name Removed], Thank you for taking the time to post a review of the services performed. We appreciate your business and look forward to working with you in the future!
Claude H.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned a large Berber carpet. It was fine.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$164
Response from JOEY'S Carpet Care
JOEY'S Carpet Care's appreciates your business and your time in sharing of your positive carpet cleaning experience. JOEY'S staff appreciates you recommending our services to your friends, relatives, neighbors, business associates and Angie's List members! Welcome to our growing family of satisfied customers. Please know we are available 24/7 for emergencies. Thank you for choosing Joey's Carpet Care - we appreciate your business and value you as a customer!
Susan W.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Clean carpet
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from JOEY'S Carpet Care
Thank you [member name removed] for your time in sharing information from your experience with our services at JOEY'S Carpet Care. We value you as our customer and look forward to the next time we can be of service. You are appreciated! Thanks again.
David B.
09/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$120
Response from JOEY'S Carpet Care
Thank you for taking the time to share of your positive experience with our company. JOEY'S Carpet Care appreciates you as a customer. Our certified technicians strive hard to always utilize the appropriate cleaning method for each job, along with the best available chemicals for every situation and cleaning challenges we might encounter. Simply said - you can trust JOEY'S as we pledge to deliver the uppermost degree of excellence in service. JOEY'S looks forward to assisting you with your future cleaning needs. Thanks again for joining our growing family of satisfied customers!
Chris W.
06/2015
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: They left furniture protesters under dining room table and some furniture in rooms. Average C+
Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Response from JOEY'S Carpet Care
[Member Name Removed]- Thank you for leaving a review of our services. We are sorry to see your overall grade of a "C" and that you wouldn't rehire us. JOEY'S Carpet Care strives to exceed our customers expectations! In 2013 our office staff did a quality service follow up call after we cleaned your carpet and found your response expressed satisfaction with our service and indicated the work was Very Good! JOEY'S Carpet Care hopes to have the opportunity to serve you again in the future! Thank you.
Tricia D.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from JOEY'S Carpet Care
JOEY'S Carpet Care appreciates you for choosing to call our company for your carpet cleaning needs. As a new customer please know we work hard to provide the best cleaning results possible. If you have any accidental spills between now and your next professional cleaning, our phone staff is happy to offer free spot cleaning advise by phone. Thanks for sharing about your experience with our company!
Fran F.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from JOEY'S Carpet Care
Joey's Carpet Care is happy to welcome you to our growing family of satisfied customers. Thank you for your business and for sharing of your good experience with our company.
Walter S.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from JOEY'S Carpet Care
"Thank you" from our small family owned company for your taking time to share with this Angie's List format. We value you as a customer and are looking forward to serving you again in the future!.
David S.
01/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: The guys that showed up were very professional. Let me know that the area rug I wanted cleaned was so soiled that it wasn't going to look like the white part that it originally was. i figured as much but wanted it cleaned anyway. They brought in their tool and got the job done. the only knock i have, and it really was no big deal, was I thought i was scheduled for 9 but when i called they said it was 9:30 and they showed up around 9:45-10. I know some jobs can take a little longer than expected so no biggie on the time thing.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$75
Response from JOEY'S Carpet Care
Thank you for the opportunity to work in your home! Sorry again about time scheduling resulting in running behind (the woes of the service industry), we look forward to working with you in the future!
Kelly M.
10/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned all carpets, moved furniture, and scotchguarded one room
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from JOEY'S Carpet Care
Thanks so much for sharing of your positive experience with our company here on Angie's List. Here at JOEY'S Carpet Care we value you as a customer and sincerely appreciate your kindness in taking time to share here with others. As a small locally owned business we focus on quality of service and customer satisfaction. So sorry for delay in response here to your review. We are extremely busy this time of year and have been a little short staffed due to illness/death of a family member. Please never hesitate to call us if you need advice for specific spot cleaning needs between now and the next time you need professional cleaning. Also in the event our office staff is unavailable when you telephone you may contact one our Service Coordinators during or after hours at one of the following numbers by text or phone call: (859) 552-8688, (859) 402-4802 or (859) 457-9838. Thanks again.
Larry O.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$120
Response from JOEY'S Carpet Care
JOEY'S Carpet Care appreciates you taking the time to share of your positive experience with our company. If we may be of further assistance in the future for cleaning of your tile/grout, carpet, rugs, upholstery or mattresses, simply call our office direct at (859) 223-8630. Thank you!
William D.
03/2014
5.0
carpet cleaners
  + -1 more
Great job.
Description of Work: They did not miss a thing.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from JOEY'S Carpet Care
JOEY'S Carpet Care appreciates you taking time to share of your happiness with our work and services performed. Feel free to contact us in the future as the need arises for your carpet, upholstery cleaning needs. Thank you for giving us the opportunity to do work for you in your home.
Tara V.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Response from JOEY'S Carpet Care
Thanks!
Linda R.
11/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
.
Description of Work: Cleaned both carpet and upholstery
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from JOEY'S Carpet Care
Thanks for have taken to time to share of your positive experience with our company. Please call us back when we can be of further service.
BARBARA B.
07/2007
5.0
carpet cleaners
  + -1 more
After using this company for several years, I still feel they are good. Everything worked out really well here. I just think they are wonderful.
Description of Work: I had the carpets in two bedrooms, a hallway, a great room which included the living room and dining area cleaned by Joey's.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140

Contact information

PO Box 23106, Lexington, KY 40523

http://www.joeyscarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded
Insured
No License Required for Trade

Trade License Number
89633
Trade License Locale
Central KY
Trade License Authority
IICRC
Trade License Expiration
12/31/2018
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Carpet Sales and Installation,
Drapery Cleaning,
Dryer Vent Cleaning,
Marble and Granite,
Pressure Washing,
Air Duct Cleaning,
Water & Smoke Damage,
Dry Cleaning

FAQ

JOEY'S Carpet Care is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

JOEY'S Carpet Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, JOEY'S Carpet Care offers free project estimates.
Yes, JOEY'S Carpet Care offers eco-friendly accreditations.
Yes, JOEY'S Carpet Care offers a 5% senior discount.
Yes, JOEY'S Carpet Care offers emergency services.
Yes, JOEY'S Carpet Care offers warranties.
JOEY'S Carpet Care offers the following services: FREE Estimates for Commercial & Residential Cleaning services: including: rugs(wool/silk), carpet, upholstery, fine fabrics, on-location draperies, tile/grout/floors cleaning. And more including: dye stain removal, deodorization (pet, smoke, mildew), 3M Scotchgard , small carpet repairs including power stretching of carpet installations. 24 Hr Emergency services, emergency water removal due to flooding, broken water heater, etc.,structural drying & inspections. Please inquire if questions.
Sewage Cleanup or Removal of Contaminated Sewage Water/Solids

Contact information

PO Box 23106, Lexington, KY 40523

http://www.joeyscarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM