Our philosophy is use our TEAM to accomplish your goals! We truly work on the TEAM concept, unique in Lexington. Our TEAM works to get your property marketed for the most exposure. Over 100 years of combined real estate experience backs our guarantee to you that we will do the best to sell your home! If you are looking to buy, chances are that we sold that home you are considering and we know it better than anyone else! With over 2,700 homes sold in the Lexington area over the past decade, we offer insights into the homes and neighborhoods you might be considering. We are your complete TEAM, working for YOU!
After the price was agreed to, I felt that I was abandoned. The buyer and his agent continually came back for more concessions. Where was my agent? I felt that he thought the sale was over and the number of demands by the buyer were all relevant and should be addressed, in spite of the cost on my side of the sale. I did not feel this way and the demands did not stop until I put my foot down and said take it or leave it! Again, who was working for me?
Description of Work: Initial meeting and marketing of property were very good. The agent set up a number of appointments for perspective buyers to view the property. The property sold quickly.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
$18,000
Response from HENDRICKS REAL ESTATE TEAM
We successfully sold this home in under a week at 98.49% of the list price. When the sellers left town right after the home inspection repair list was agreed upon, we stepped in and initiated the repair process. This included getting estimates for a heating/cooling issue, a door/water problem, plus a small leak in the basement. So we called all of the appropriate tradespeople, arranged to get them into the house, and then collected estimates on all of the work to be done. Coordinating these details with several workers took quite a bit of time, so we definitely went above the normal Realtor responsibility of just providing the Sellers with a list of tradespeople. Due to Kentucky law regarding disclosure, we were legally not able to defend certain things that may have led the Sellers to feel abandoned. We would never abandon our clients and are sorry they interpreted the situation this way. We take great pride in our customer service and support. The large majority of our clients have been very pleased with our services. Fortunately a situation, such as that above, is quite rare, however, we are always looking for ways to improve our service. Sincerely, Chuck Hendricks
Teresa H.
09/2011
5.0
real estate agents
+ -1 more
The Hendricks team is knowledgeable, professional, and dependable. After listing our home they continually kept in touch with us, monitoring the market and our home showings to come up with the best possible ideas for appealing to the buyer. When we were in a position to buy they looked at details of properties as carefully as it would seem they would if they were buying the home for themselves. We were very impressed with the character of each person we came in contact with in their office. Having bought and sold 6 homes previously as well as talking with others about their experiences we think the Hendricks real estate team is definitely a good choice.
Description of Work: Listing and selling a home then helping to select and purchase a new home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from HENDRICKS REAL ESTATE TEAM
[member name removed], Thank you so much for the review! It was a pleasure for all of us working with you and getting your house SOLD. Thank you for giving us the opportunity.
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Service Categories
Real Estate Agents,
Property Management
FAQ
HENDRICKS REAL ESTATE TEAM is currently rated 4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Yes, HENDRICKS REAL ESTATE TEAM offers free project estimates.
Yes, HENDRICKS REAL ESTATE TEAM offers eco-friendly accreditations.
No, HENDRICKS REAL ESTATE TEAM does not offer a senior discount.
No, HENDRICKS REAL ESTATE TEAM does not offer emergency services.
No, HENDRICKS REAL ESTATE TEAM does not offer warranties.
HENDRICKS REAL ESTATE TEAM offers the following services: Real Estate needs. Selling or buying.