We have been in business since 1995. We currently have shop technicians, on-site technicians, marketing and office support professionals.
Business highlights
30 years of trusted experience
Services we offer
We are a full service furniture repair, restoration and refinishing company. We work with residential and commercial customers as well as servicing the moving and insurance industries. Our water-based systems allow for work in public areas including full refinishing of conference tables, desks, reception areas and many other furniture or fixture items.
They did a great job on the table and you can't even tell it was damaged. They came and picked it up and when they finished they held it for a couple of weeks while we were out of town. They were easy to work with and were very professional.
Description of Work: While having some work done on our house the company dropped some heavy material on the kitchen table gouging and scratching the top.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Travis M.
09/2015
5.0
furniture repair
+ -1 more
I am not the person that usually provides reviews, however I did feel that the service I received was so professional and the customer service was exceptional enough, that it warranted some feedback. Working with Laura, Bob and his helpers was a very pleasant experience with a very high stressful situation. They were very prompt with responses, assisted in working with us to submit what we needed to insurance, provided additional pictures and did everything right as it pertained to helping the customer. Coming from someone that has managed in the Customer Service environment for many years, this is the way it's supposed to be and I would without a doubt use them and recommend them to everyone that needed any repairs that fit their line of work. Thank you for Laura, Bob and the others for making this a great experience and for making it easy to deal with, with all of the other stuff going on.
Description of Work: Remove, repaired and replaced water and mold damaged cabinets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,056
Dan H.
08/2015
3.0
furniture repair
+ -1 more
unknown
Description of Work: Fixed a side rail it lasted about 2 months ended up buying a new set for less than the repair online
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
$140
Teresa M.
08/2014
1.0
furniture repair
+ -1 more
unknown
Description of Work: They were very unreliable and eventually came here to evaluate my furniture then never came back despite repeated calls.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Dan H.
06/2014
4.0
furniture repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$140
Denise R.
04/2014
5.0
furniture repair
+ -1 more
The chairs are like new!
Description of Work: Repaired and stabilized two dining room arm chairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Tom S.
12/2013
5.0
furniture repair
+ -1 more
The man that came was cordial and professional and did a beautiful job on my old antique wood furniture. I was very pleased!
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Marjorie B.
08/2013
5.0
furniture repair
+ -1 more
Person did a great job and the results looked great. We will use this company again.
Description of Work: Repaired a step and cabinet that was damaged by our dog.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Wendy G.
08/2013
5.0
furniture repair
+ -1 more
Furniture Medic is a great company to work with, pleasant and professional. Dennis Miller who actually performed the work is extremely knowledgeable and talented. He did outstanding work on both this job as well as a previous repair job I had used him for. I would definitely recommend Furniture Medic again and again.
Description of Work: Repaired several deep scratches and and gouges on a large set of conference room chairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
sue M.
08/2013
5.0
furniture repair
+ -1 more
I have used them before and they are good.
Description of Work: I used Furniture Medic by Bluegrass Furniture Restoration. They refinished a large dresser.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Kellye C.
06/2013
5.0
furniture repair
+ -1 more
They were good. I liked everything; they were nice and friendly, and they came and did what they were supposed to.
Description of Work: Furniture Medic by Bluegrass Furniture Restoration fixed some furniture for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
PRIYA K.
06/2013
5.0
furniture repair
+ -1 more
They were very professional, and prompt in giving the estimate. I am planning on using them in the future.
Description of Work: They gave us an estimate on refinishing a wooden table.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Scott H.
03/2013
5.0
furniture repair
+ -1 more
Great. Bob is professional, friendly, and talented. The job took longer than expected due to the sheer scope of work needing to be done and our being particular about the color and quality of glazing, but he stayed and returned until it was done to our complete satisfaction.
Description of Work: Bob was a subcontractor for another company hired to refurbish my kitchen, but did the primary work in my home. He cleaned and painted my existing cabinets, painted and glazed new doors, and completed all installation.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary M.
10/2012
5.0
furniture repair
+ -1 more
The work was performed on time and very professionally. When he finished the furniture looked as good as it did before it was damaged. He was neat and created no mess.
Description of Work: We had a broken seat support on a antique rocker. Also a broken leg on a wing back chair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Bill W.
05/2012
5.0
furniture repair
+ -1 more
excellent!
Description of Work: The company restored and antique roll top desk to almost new. They exceeded my expectations and were fair and punctual. excellent service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Paul V.
12/2011
5.0
furniture repair
+ -1 more
Our experience was very good and we were pleased with the result. The work took about 4 hours and the finish looks nearly new. The team was very professional and carefully explained how to care for the finish after they were done. The price for the work was a little high, but we weren't able to find anyone else willing to restore the finish on our piano, so we were happy with the result.
Description of Work: Our piano sustained significant water damage in a recent move. Our brown piano had turned white in several areas secondary to water sitting on the finish for nearly a week. Furniture medic came to our home and restored the finish on our 40 year old piano.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Furniture Refinishing and Repair
FAQ
Furniture Medic by Bluegrass Furniture Restoration is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Furniture Medic by Bluegrass Furniture Restoration accepts the following forms of payment: Check,MasterCard,Visa
No, Furniture Medic by Bluegrass Furniture Restoration does not offer free project estimates.
Yes, Furniture Medic by Bluegrass Furniture Restoration offers eco-friendly accreditations.
No, Furniture Medic by Bluegrass Furniture Restoration does not offer a senior discount.
No, Furniture Medic by Bluegrass Furniture Restoration does not offer emergency services.
Yes, Furniture Medic by Bluegrass Furniture Restoration offers warranties.
Furniture Medic by Bluegrass Furniture Restoration offers the following services: We are a full service furniture repair, restoration and refinishing company. We work with residential and commercial customers as well as servicing the moving and insurance industries. Our water-based systems allow for work in public areas including full refinishing of conference tables, desks, reception areas and many other furniture or fixture items.