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Services we offer
Reviews
4.813 Reviews
Showing 1-13 of 13 reviews
JOSEPH S.
11/2019
fireplaces
 + -1 moreExcellent. This is a very reputable company and has done exceptionally work in determining our needs for different fireplaces. They are easy to work with and take the time to make sure everything is in working order upon installing and inspecting the designated areas.
Description of Work: Yearly maintenance check on gas logs in fireplace
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Yes, I recommend this pro
J D.
09/2017
fireplaces
 + -1 moreHe was familiar with our gas log unit. It was on display at his company's business site and he had one in his own home.
Description of Work: Our unvented gas log system newded service. The pilot light ignited, but the burner did not ignite. I called Fireplace Concepts a week ago and was scheduled for today at 10 to 11. At 10 Thomas arrived, diagnosed the problem, (pilot light valve and companion valve needed cleaned by compressed air), he took the burner appartus outside, cleaned it, reassembled it, installed clean wool, reassembled the logs, noticed two broken logs needed replaced, ordered them to be delivered, called after he left with a price for a log, $25, and told us the estimated delivery date. He left about 45 minutes later and called a half hour afterward with additional information about the broken logs.
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Yes, I recommend this pro
$125
Susan D.
02/2017
fireplaces
 + -1 moreIt took about a month from the time I called them until they could come out, they are busy ! The tech arrived on time wasted no time , cleaned up and had it going in no time, my only concern was I didn't receive an invoice.
Description of Work: My gas fireplace pilot light would not stay lit and my gas logs would not light.
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Yes, I recommend this pro
$145
David R.
12/2016
fireplaces
 + -1 moreThe service in the showroom was very professional. The install crew was prompt, courteous, ran the new gas line and set up our new fireplace. It was fast and frankly impressive to watch. I would definitely recommend fireplace concepts again.
Description of Work: The replaced my current fireplace with a gas fireplace
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Yes, I recommend this pro
$3,500
ROOSEVELT M.
05/2016
fireplaces
 + -1 moreunknown
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Brian H.
02/2016
fireplaces
 + -1 moreunknown
Description of Work: The service personal cleaned and tuned up our direct vent natural gas fireplace. He was very professional and thorough, but was running a little late. He stated that the fire[lace is operating correctly and that we should not have any problems. One thing I will add and it may not be anything, I feel the fire looks different. The logs don't glow as much as they did before. My wife thinks the fire looks okay.
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Yes, I recommend this pro
$125
Conley G.
08/2015
fireplaces
 + -1 moreunknown
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Yes, I recommend this pro
Craig L.
07/2015
fireplaces
 + -1 moreunknown
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Yes, I recommend this pro
$500
Mark B.
07/2015
fireplaces
 + -1 moreunknown
Description of Work: I had a fireplace that was not burning cleanly and was leaving soot on the fireplace enclosure and mantle. They were prompt, professional and did an excellent job in cleaning and adjusting the unit. It works great and eliminated all of the soot. Well done!
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Yes, I recommend this pro
$120
Regina D.
03/2015
fireplaces, gas leak repair
 + 0 moreCame to our home and gave us an estimate on what he was going to do, along with the cost. Showed up on time put in a gas line and installed the fireplace. Explained in detail how to use the fireplace and remote control. This was accomplished in the 6 hour time frame. They had the utilities mark the gas phone and electric service area and took care of getting the local permits. Cleaned up when finished. They did their job in a very friendly and professional manner.
Description of Work: ran a nature gas line and installed a vent free fireplace
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Yes, I recommend this pro
$2,000
Amanda R.
02/2015
fireplaces
 + -1 moreFirst off, I will say that we found this company because one of their competitors told us to call Charlie Webb for the gas pipe install that we needed as they did not do that sort of work. When Charlie came out to give us an estimate he mentioned his company, Fireplace Concepts, and we decided to get a second quote. Im very happy to say that we are SO glad that we did as we saved at least $1,500 and a few weeks of waiting by working with Fireplace Concepts. Overall the scheduling, removal and installation went very well. The crew, all of who were personable and professional, showed up on time and got right to work. While there were a couple of unexpected problems with the installation of the new fireplace, the crew worked very well in resolving them and came back three additional times to get the job done properly. We were kept well informed of the challenges and solutions as they arose. However, all the work was done within the week and at no time did it impose any inconvenience on us. The clean-up was thorough and the final outcome looks great! I highly recommend this company and the fine gentlemen that work for them.
Description of Work: Removed an existing wood burning fireplace and replaced it with a direct vent gas fireplace, including installation of propane gas pipe for the fireplace and a gas range.
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Yes, I recommend this pro
$6,000
ATHENIA F.
03/2013
fireplaces
 + -1 moreIT WENT VERY VERY WELL. ON TIME. ANSWERED ANY AND ALL QUESTIONS. VERY PROFESSIONAL IN EVERY WAY - COURTEOUS, CLEAN, AND COMPETENT. WILL DEFINITELY HIRE THEM TO SERVICE/CLEAN FIREPLACES IN THE FUTURE.
Description of Work: Purchase and installation of gas fireplace with surrounding hearth.
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Yes, I recommend this pro
$3,500
Gary B.
03/2012
fireplaces
 + -1 moreI would give them a B across the board.
Description of Work: I have had fireplace work done.
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Yes, I recommend this pro
Contact information
2551 Regency Rd Ste 106, Lexington, KY 40503
www.fireplaceconcepts.orgLicensing
State Contractor License Requirements
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Service Categories
Fireplaces,
Natural Gas Lines,
Chimney Sweep
FAQ
Fireplace Concepts Inc is currently rated 4.8 overall out of 5.
No, Fireplace Concepts Inc does not offer free project estimates.
No, Fireplace Concepts Inc does not offer eco-friendly accreditations.
No, Fireplace Concepts Inc does not offer a senior discount.
No, Fireplace Concepts Inc does not offer emergency services.
No, Fireplace Concepts Inc does not offer warranties.
Fireplace Concepts Inc offers the following services: Sales, installations, repair fireplace, chimney sweep & gas line.
Contact information
2551 Regency Rd Ste 106, Lexington, KY 40503
www.fireplaceconcepts.org