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Faithful Comfort HVAC, LLC

Heating and Air Conditioning, Insulation, Home inspection

About us

We are a small hvac company that employs 3 employees. We pride ourselves on providing "faithful" comfort to our customers. With being faithful we take care of our customers 24 hrs a day 7 days a week, we are always there when you need us for your comfort needs. We are also a company of faith in Jesus Christ which our people will display His virtues. We do subcontract some work out if needed, but all hvac is done by our very own employees. We deliver a price estimate for the service we provide at the time to the customer & then collect when the job is complete to the satisfaction of our customers.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Faithful Comfort is a service hvac company. We will do preventative maintenance on hvac equipment as well as repair broken hvac equipment. Faithful Comfort will also give free second opinions and or quotes if the repairs exceed the cost of a brand new system. We back all our equipment up with warranties from the factory in addition we offer one year free labor warranty. Faithful Comfort will always respond to your comfort needs within the same day of your need residential or commercial customers

Services we don't offer

We do not offer duct cleaning or dryer vent cleaning at this time.

Amenities

Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
33%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
3.8
professionalism
3.0
responsiveness
3.3
punctuality
3.5
Showing 1-6 of 6 reviews

Catherine M.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

barbara C.
06/2016
2.0
heating & air conditioning/hvac
  + -1 more
The initial installation and 2 service calls were very positive except for a minor issue. The unit worked from the time they left until the next year. The initial installation and service calls were prompt. Our issue is with this year only.
Description of Work: The serviceman checked for leaks inside and outside on the air conditioner as the Freon had leaked out. This was the 2nd trip for the same issue. The first was May 20, 2014, when the same repair was made for a cost of $500.00. Our air conditioner stopped cooling the last week of May 2016. Calls have been made to the company but no response was received. Finally we got a call from a secretary explaining they no longer did service calls further than 20 miles from Lexington. We have called and left messages many times. We used a different phone to make the last call and it was answered by a secretary who stated she would have the owner call us. That was 3 days ago and still no response. The company put the unit in during 2013.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$385

Robert M.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
Arrived on schedule. Did the inspections and any necessary adjustments. Didn't make a mess. Neat and friendly.
Description of Work: Provided pre-winter service on two HVAC units + one whole-house humidifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Paula D.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

william L.
08/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They didn't call before they came out which they said they would so so I could put up my dogs. They were only at my house for 15 mins. and quoted me a price for the repair of $950.00 They were dirty, tattooed. very very young, and unprofessional. Their appearance was so bad I was leery to let them in my house and around my children! My thermostat had come loose and was hanging out of the drywall previous to their visit, and they NEVER checked it. I had a second repair person come out from a different company the same day after Faithful had left they found the problem was in the thermostat AFTER they spent over an hour checking everything else. Thermostat had a switch to burnout was causing a wrong signal to go to the outside unit so it was blowing hot air, New company fixed thermostat, and had Ice cold air blowing and charged me $50.00!! I was so happy I didn't have to spend $950.00 like Faithful told me I gave the new company a $25.oo tip and Im recommending them to all my friends!

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$130

RALPH B.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: We had a new HVAC system put in for the upstairs. This system was $1000 LESS than what we paid for a similar unit five years ago! Not only was the installer (Sean) on time, he was even early. Faithful Comfort not only met, but they also exceeded our expectations. The owner, Tex Conley, was a pleasure to work with. We would definitely use them again if the need arose, and I wouldn't hesitate to recommend them to family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,150

    Contact information

    unknown, Lexington, KY 40509

    www.faithfulcomforthvac.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Insulation,
    Home inspection

    FAQ

    Faithful Comfort HVAC, LLC is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Faithful Comfort HVAC, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Faithful Comfort HVAC, LLC does not offer free project estimates.
    No, Faithful Comfort HVAC, LLC does not offer eco-friendly accreditations.
    No, Faithful Comfort HVAC, LLC does not offer a senior discount.
    Yes, Faithful Comfort HVAC, LLC offers emergency services.
    No, Faithful Comfort HVAC, LLC does not offer warranties.
    Faithful Comfort HVAC, LLC offers the following services: Faithful Comfort is a service hvac company. We will do preventative maintenance on hvac equipment as well as repair broken hvac equipment. Faithful Comfort will also give free second opinions and or quotes if the repairs exceed the cost of a brand new system. We back all our equipment up with warranties from the factory in addition we offer one year free labor warranty. Faithful Comfort will always respond to your comfort needs within the same day of your need residential or commercial customers
    We do not offer duct cleaning or dryer vent cleaning at this time.

    Contact information

    unknown, Lexington, KY 40509

    www.faithfulcomforthvac.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM