Engineered Heating and Air

Heating and Air Conditioning, Energy Efficiency Auditing, Natural Gas Lines,

About us

Engineered Heating and Air has won the Angie's List Super Service Award 8 years in a row! We take a technical approach to solve air conditioning and heating issues. With a licensed professional engineer as the owner, each home or commercial office building gets a scientific load calculation to ensure the correct size, fit, and application.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Residential and Commercial Heating Cooling and Ventilation. Energy Evaluations, Duct Sealing, Airflow Measuring, Duct, Duct Work, Ventilation, Boilers, Radiant Heat, Air Cleaners, Air Purification, Dehumidifiers , Electric, Hybrid Heat, Radiators.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.9197 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
1%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 176-197 of 197 reviews

Renee G.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went very well.
Description of Work: Came to the house three times. They thought they had it fixed and charged us $650. It would run for a while then stop running. They came out the second time and got it restared again and it stopped working again. The manager came out the third time and was able to locate the problem. They did not charge us anything extra because he said they needed to have found it the first time. The guy that came the first two times stayed for 4 hours on each trip. He was trying to get to the bottom of the problem. They were prompt and efficient and said they would do exactly what they inteneded to do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Engineered Heating and Air
Thank you for the kind words! Wish we could have found it the first time, but sometimes they are tricky. Glad we got it back on track! Have a good summer! Regards, Tom

HARRY P.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced furnace and added electronic air cleaner. Good price, no hassel, and they left the jobsite clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from Engineered Heating and Air
Thanks for the nice review! You summed up what we are about, good price, no hassles, and clean. Glad it showed through! Thanks again for the kind words. Take Care! Regards, Tom

James H.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ENGINEERED HEATING AND AIR preformed the diagnostic services and determined that I had a leak in the coils. The coils had been installed less than 2 years ago (by another party) ENGINEERED determined that the coils where still under warranty by the manufacture. Services was for replacing the coils and recharging the unit with R-22 refrigerant (8 pounds) after the repairs we shut down the A/C as it was still cool outside 60+/- about two weeks later temperature went up to 80 so it was time to turn the ac on. I notices the system was blowing warm air I let it run for about an hour but still the same I call ENGINEERED rescheduled someone to come back out to look at it (this took about a week before someone could come out) tech determined that the line had cracked during the install and it was not detectable at that time. He repaired the system and recharged the unit (at no cost to me) the system has been working great since. Total coast to be $69 for the diagnostic, $800 for the repair. Someone who stands behind their work priceless.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800

Response from Engineered Heating and Air
Thanks for the good review! We strive to be perfect, but realize it is not possible. We stand behind our work because its the right thing to do! And glad to see it shows through! Thanks again for your business! Don't hesitate to call us if we can be of further service! Regards, Tom

James M.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Pleasant and reassuring experience. Have full confidence in their work and advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Engineered Heating and Air
Thank you for the kind words! I will pass on your comments to our staff. We are looking forward to servicing your hvac for years to come. Take Care! Regards, Tom

thomas D.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We had a furnace replaced 4 months after buying a house. Their price was less than other providers for the same unit and we were able to take advantage of Lowe's financing. They were very helpful and accommodating throughout the process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Engineered Heating and Air
Thank you for the good review! Don't hesitate to call if we can be of further assistance! Regards, Tom

James M.
01/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Tom Rudd came by (on time and as scheduled) and looked at the house. We talked about needs and requirements, and I gave him drawings of the house for planning purposes. The project was to consist of whole house/central air conditioning. He said he would be back with me the following week, and I've not heard from him since. I can understand that he may not want to undertake the project, but a phone call or e-mail to that extent would have been nice, or just plain common courtesy.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
5.0


Response from Engineered Heating and Air
Thank you for your review - and I agree with you! I want to let you know that Tom Rudd left the company last month. I'm sure it was nothing personal, but I think he was on his way out during that time he met with you. Please accept my apology. I realize its too late to remedy the situation, but if there is ever a time in the future where you need assistance, please contact myself, Tom Robeson, and we will make it up to you. Take care and hope you have many years of good heating and air. Regards, Tom

Dan R.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Engineered Heating and Air
Thanks for the nice grades! Don't hesitate to call us if we can be of further service! Regards, Tom

Judy H.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were very professional and helpful. Diagnosed several issues at no extra cost. Technician was Brian. Appeared to be very honest. Will use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Response from Engineered Heating and Air
I appreciate the nice review! I'm glad we could be of service! Thanks again and have a great holiday!

David S.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were very responsive and actually showed up early. The technician was very helpful and explained what was going on. I would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Engineered Heating and Air
Thank you for the kind words! I am glad that our technician got to your house early and did a good job for you! Thanks again for the nice review! Regards, Tom

Charles M.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$158

Response from Engineered Heating and Air
Thank you for the good feedback! We strive to do a good job for our clients and its always good to hear we did good! Thanks again! Regards, Tom

david C.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspected and serviced my two A/C units. Very satisfied with the service. I would definitely use Engineered Heating and Air again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Engineered Heating and Air
Thanks for having us service your two units. I'm glad we met/exceeded your expectations. Thanks again! Regards, Tom

Zollen B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Engineered Heating and Air
Thanks for the nice rating! Don't hesitate to contact us if we can be of service! Regards, Tom

Curt C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Engineered Heating and Air
Thank you for the kind words! I'll pass on the good feedback to our team! Thanks again! Regards, Tom

Terri C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Engineered Heating and Air
Thanks for the good review! Glad it was something little! Have a good summer! Regards, Tom

CLAUDIA D.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We purchased a Big Deal for an AC and furnace inspection, cleaning, and tune-up. It worked out fine. We are very satisfied.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Engineered Heating and Air
Thanks for the good review! We work hard to please our clients and getting good feedback always makes it personally rewarding. Thanks again! Tom

Marie W.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Pleasant. Great customer service.
Description of Work: Heat pump running constantly. Came to repair. Appeared fine fine for a few days then problem returned. Came back and took care of the problem with no additional charge. Now working fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164

Response from Engineered Heating and Air
Thank you for your feedback with the great customer service! I'll tell Slone and our service department about the good review! Thanks again for your business! Regards, Tom

David B.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: New thermostat. Went excellent.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Engineered Heating and Air
Hi [member name removed], thank you for the kind words! Glad you we helped with getting you a thermostat that worked. I see we are coming out next week to do your filter. Our staff always comments that you are the nicest person to work with. Fun to talk to! Anyway, thanks again for the good feedback. Take Care.

Miranda S.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
They did a good job.
Description of Work: I purchased a Big Deal from Engineered Heating and Air. They did a spring tune up for my heating and air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Sandeep K.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
The best service possible
Description of Work: AC tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Engineered Heating and Air
Thank you for the A rating! Its really important to us to please our clients!! Thanks again for the kind words and don't hesitate to call if we can be of service!

William P.
02/2013
4.0
heating & air conditioning/hvac
  + -1 more
Nice and easy
Description of Work: Repair of outdoor heat pump
Rating CategoryRating out of 5
Yes, I recommend this pro
$850

Response from Engineered Heating and Air
Thanks for your feedback Member! I like the "Nice & Easy" part. I noticed that you are our first "B" rating so I appologize for not delivering "A" work. We care very much about client feedback so if I can help in anyway to exceed your expectations - don't hesitate to call me at 859-231-0505. Thanks again for your business! Tom Robeson, PE

Jeremy L.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
AS above
Description of Work: We had our indoor unit go out (Transformer blown, control board fried). Another company looked at it and recommended we buy a new system from them without pricing out repairing the items which were under warranty. Tom looked at the system and thought a repair would be better. We spent 280 and it is working like a charm. Also the quote he gave for a new system was better than the competitor by a good margin.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$280

Response from Engineered Heating and Air
Thanks Member for the pat on the back! Its very rewarding personally to hear we've done our job well! Thanks for your business!

Contact information

1052 Whipple Ct, Lexington, KY 40511

http://www.engineeredheatingandair.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
3093
Trade License Locale
Kentucky
Trade License Authority
Kentucky: Contractors

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Energy Efficiency Auditing,
Natural Gas Lines,
Wells and Pumps

FAQ

Engineered Heating and Air is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

Engineered Heating and Air accepts the following forms of payment: Check,CreditCard,Financing Available
No, Engineered Heating and Air does not offer free project estimates.
Yes, Engineered Heating and Air offers eco-friendly accreditations.
No, Engineered Heating and Air does not offer a senior discount.
Yes, Engineered Heating and Air offers emergency services.
Yes, Engineered Heating and Air offers warranties.
Engineered Heating and Air offers the following services: Residential and Commercial Heating Cooling and Ventilation. Energy Evaluations, Duct Sealing, Airflow Measuring, Duct, Duct Work, Ventilation, Boilers, Radiant Heat, Air Cleaners, Air Purification, Dehumidifiers , Electric, Hybrid Heat, Radiators.

Contact information

1052 Whipple Ct, Lexington, KY 40511

http://www.engineeredheatingandair.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed