Emergency PC Services: PC Repair & Virus Removal

unknown

He was awesome!!! He refused to take payment. He has fixed my other laptop in the past as well . He is courteous and professional. I highly suggest using his services.

I have recently purchased laptop that required a diagnosis as a result of me dropping it on the floor. The touchpad randomly failed to work, along with KB, and none of my USB ports would respond. To get the laptop to function again, I had to do a hard shutdown. I did a restore to an earlier date, system recovery, and system restore to factory reset. None of these resolved my issue. Andrey ran a series of tests on the HDD (passed) and then discovered that the motherboard was at fault. Since it was dropped, the warranty was voided. However, my insurance company would replace it, provided I had an estimate of repair. Andrey happily obliged. I will definitely return to his business should I require work on my tablet or next computer. Thank you again Andrey.

I wish I could remember this guy's name. In any case, I've actually seen him twice, the first time I was worried about a fan making a lot of noise. He told me he could replace it at the shop minimum of $80 or I could do it myself, paying $15 for the fan. He gave me some good information and saved me some money. Then, long story short, after trying and failing to install a new router on my system, my internet stopped and wasn't working no matter what I did. I know a little bit about computers but I was completely stumped. I brought it in and he tried to fix it right there on the spot, again trying to save me the minimum fee, but he couldn't. I left it overnight and he called first thing in the morning to tell me it was fixed. He fixed stuff in the areas I usually avoid, waiting for someone smarter than me to do it, he blew out all the dust, he fixed the heat sink and processor fan that the last idiot I went to (stay tuned for my bad review of him) reinstalled wrongly. Then, lastly, he fixed the fan that I had put in backwards the last time I was in there. <blush> All this was just about $40 over the minimum price. I sure do appreciate all the work he did and his polite and courteous service. I will return again when my noodling around breaks something some day. :-)

I took our computer over to EPCS and the owner asked me what was wrong with our system. I explained our computer was sick and was now showing an error when we tried to log in. He was able to turn on our computer and immediately diagnose the problem. He took our computer and saved the files to an external location. He then wiped the computer clean of all virus, worms and spyware. Once this was completed he loaded all the programs and drivers back on to the computer. He was also thoughtful enough to take off all the items that were pre-loaded on the system (when we bought the computer new) that were unnecessary and slowed the computer down (example ... eBay software and 30-day trial games). He also noticed the computer ran hot and the fan ran all the time so he blew out all the dust so the fan would no longer run all the time. I dropped the computer off on 7/14 and picked it up on 7/15. When I picked up the computer the Owner turned on our computer and fully explained what services he had performed. He explained about spyware and great software to buy to protect our computer. He was also thoughtful enough to load a great anti-virus program on our computer that was free (from Microsoft and worked great with the Vista system that runs on our computer). He was professional, clear and concise. He answered each of my questions. He wanted to make sure I understood what services had been performed on the computer before I left the store. The computer now runs better than ever and all of our documents were saved and we are able to use the computer again!

Andrey Rozmaity, the owner, came to my home in the evening of the day I contacted him. He was very professional and pleasant to work with, besides being really knowledgeable. I will use him again should the need arise.

They did a fantastic job! I had them come to my home on a prior visit and he looked at my laptop and desk top computers. They are very professional and I would definately use them again in the future. He explains everything so that you can understand. Very nice.