This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Cross Heating & Air Conditioning, LLC is a full-service air conditioning and heating company with licensed, expert repair technicians and providing services ranging from preventative maintenance programs to full air conditioning system installations.
Mr. Cross was courtesy and very knowledgeable about the help I needed. He finished the job sufficiently and quickly. I would highly recommend his company to others. Great Service!!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
joe m.
11/2017
4.5
good man would use him next year
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Phil P.
10/2017
1.0
I felt like i was being cheated. I ended up stopping the work at middle and ended up paying 2 hours of labor (he only spend 30 min in my house). He quote me for $800 to replace the fan motor. Fan motor itself cost $160, and it takes about roughly 30 min to replace one. He told me motor cost him $500 but when i asked for the receipt he denied to show me the receipt. I won't recommend this company to anyone.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
Robert D.
09/2017
4.0
fast job
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Glenn D.
04/2017
5.0
Cross was quick to respond and quick to install the new compressor. We are very pleased!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Korinne C.
03/2017
5.0
Mr. Cross came out on a Saturday night in the middle of the summer to investigate what was wrong with our unit. He gave me some tips over the phone and was completely respectful when I corrected some assumptions and helped with the diagnosis (was not patronizing to this lady at all!). He was prompt, efficient and thorough. At one point he even gave us a recommendation to another company if we needed someone faster for install - this company was extremely impressed with his integrity when we checked with them. He works with his son and follows the Carrier training to a T. Would happily recommend him to friends, parents and neighbors!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Paul G.
09/2016
5.0
Extremely pleased with the service provided by Cross. Their prices beat all other companies around and even installed a Carrier system and not cut costs by providing inferior product. Thank you Cross!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Albert R.
09/2016
5.0
Cross Heating and Air is a father and son business and beat all the other companies hands down,Cross has a customer for life.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Darrell H.
08/2016
1.0
Price seemed good after first visit but I still had the leak. 3 weeks later Donnie came back and filled again but never called back to repair the actual leak. Cross did not want to repair but only replace my whole unit at a major cost to me. I actually had to hire another company to complete the job
Rating Category
Rating out of 5
quality
0.5
value
1.0
responsiveness
0.5
Vernon P.
08/2016
3.5
None.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
3.5
Yes, I recommend this pro
Karen G.
08/2016
5.0
Excellent service and saved me almost $3,000 over price quoted by one of those highly advertised companies for the same brand and equipment with a better warranty! Quality Carrier Systems, courteous, showed up when they said they would, answered every call, took time to answer any questions I had, and an overall pleasure to hire. I highly recommend! Karen G
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
jenny m.
06/2016
5.0
Donnie and son were very knowledgeable, helpful, and gave me good advice as to an existing furnace. I was very pleased with their services and my new air conditioner is doing a superb job at keeping the house cool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Nic B.
06/2016
5.0
Donnie was very friendly and forthcoming when he contacted me over the phone. He did not sugar-coat potential expenses and he also explained what he was doing and why. Overall great service at a fair price (nothing is cheap with HVAC, but his prices beat others).
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
tim m.
06/2016
5.0
I needed them to come on a sunday before memorial day.they came in two hours and filled me with Freon.they did a great job.very happy.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Larry P.
05/2016
3.5
Professional service.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
4.5
Yes, I recommend this pro
Megan S.
01/2016
5.0
very knowledgeable, very professional, and was very pleased with the overall furnace replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Laura V.
07/2015
5.0
Very knowledgeable and considerate
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Karen B.
06/2015
5.0
This company replaced my central air conditioning unit for LESS THAN HALF what the other company quoted, for THE SAME PRODUCT PLUS INSTALLATION! Well worth checking this company out.