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Bryant Heating & Cooling

Heating and Air Conditioning, Air Duct Cleaning

About us

When you’re having problems with your heating or air conditioning you want relief as fast as possible. Bryant Heating & Cooling realizes this, which is why we are there for you 24 hours a day, 7 days a week, 365 days a year. Because at Bryant Heating & Cooling, we aren’t comfortable unless you are. Choosing a home comfort system is a big decision, so knowing about the company that stands behind your heating and cooling systems is very important. Bryant Heating & Cooling has been your neighbor since 1940. We are family owned and operated and our family’s reputation is on the line every time we come see you. This means if for some reason you have a problem with our service, we really want to know about it because all of our work is 100% guaranteed. We are a full service heating and cooling company staffed by experienced, trained professionals. We can help with repair, cleaning (including duct work), remodeling, or new construction of your heating and cooling systems. Bryant Heating & Cooling is a Carrier Factory Authorized Dealer; however we service all brands of furnaces and air conditioning systems. We are licensed, insured and bonded and our technicians are factory certified. Our technicians are licensed by the Commonwealth of Kentucky and the North American Technician Excellence (NATE), which is the leading certification program for technicians in the heating, ventilation, air-conditioning, and refrigeration (HVAC/R) industry. NATE is the only test supported by the entire industry.

Business highlights

85 years of trusted experience
Emergency Services Offered

Services we offer

Heating & cooling, heat pumps, furnaces, fan coils, thermostats, geothermal, duct design & modification.

Amenities

Warranties
Yes
Senior Discount

3%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.0117 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
9%
3
3%
2
8%
1
19%


Rating CategoryRating out of 5
quality
4.0
value
3.9
professionalism
4.1
responsiveness
4.4
punctuality
4.5
Showing 76-100 of 117 reviews

Pat S.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Bryant Heating & Cooling
Thanks for taking time to leave a rating [Member Name Removed]--we appreciate your business!

Michele C.
03/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace check

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Bryant Heating & Cooling
Thank you for taking time to leave a review. We're constantly trying to improve the quality of our service. We have reached out to you if you'd like to provide additional feedback.

Pieter S.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced AC and furnace. Service was provided on time. Work professionally done. Good communication

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from Bryant Heating & Cooling
Thank you for taking time to leave a rating. We appreciate your review and your business!

Rita B.
02/2016
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I am writing without looking up invoices and cost estimates plus dates may be incorrect. One air conditioning unit was replaced by Bryant. When the unit wasn't working, we contacted them to learn that the unit has an internal leak and it will take upwards of $600 to try to find the leak to decide what to do next. We contacted another company through Angie's list and they replaced the unit saying that the replaced unit was new but a very old model. Since the unit leaked almost right after installation and no consideration was given to the fact that they just installed the unit, plus we were asked to pay to find a leak that probably existed in an early model, I will never use this company again.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$6

Response from Bryant Heating & Cooling
[Member Name Removed], In our database, it shows we came out last May and diagnosed your unit. We did a leak test, added Puron, and you purchased a Club Membership. This was not equipment we had installed for you. We also priced you for further repairs and gave you an estimate for new equipment in August. We believe you originally purchased the equipment from another company. We're sorry for the confusion. We have reached out to you by phone to discuss further. If you'd like to discuss this with a manager, please contact us at 502.363.2451.

Regina D.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

Response from Bryant Heating & Cooling
Thank you for taking time to leave a review. We appreciate your business!

Wanda B.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They put in a new furnace & air conditioner

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13

Response from Bryant Heating & Cooling
Thank you for taking time to leave a rating. We appreciate your business and hope you are satisfied with your new system.

Renee D.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Bryant replaced 2 HVAC units for us within 1 day of requested service and quote. The team was very professional and explained all aspects of installation and financing. We are extremely pleased and will be customers of Bryant for many years. Extra huge thanks to Matt!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,300

Response from Bryant Heating & Cooling
Thanks for taking time to leave a review. We are glad we could meet your service expectations and appreciate your business. Thank you for choosing Bryant!

Sarah Z.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: 2 HVAC check ups to prep for winter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Bryant Heating & Cooling
Thank you for taking time to post a rating and for calling us for your HVAC needs.

George N.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Bryant Heating & Cooling
Thank you for taking time to leave a review. We appreciate your business!

James B.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repaired humidifier

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Bryant Heating & Cooling
We appreciate your business. Thank you for choosing Bryant Heating & Cooling as your HVAC company!

Christopher E.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The technician was very helpful and personable. Did not try to sell us anything, rather he gave us some tips on our older furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Bryant Heating & Cooling
Thank you for giving us an opportunity to provide you with excellent service. We appreciate your business!

Tandy H.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a new gas furnace. My old one was 20 years old and rusting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,570

Response from Bryant Heating & Cooling
Thank you for choosing us to replace your unit and for taking time to live a review!

Tom S.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They checked my furnace for the winter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Bryant Heating & Cooling
Thank you for giving us an opportunity to provide you with excellent service. We appreciate your business!

elmer C.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fall/Winter Furnace check. It was a totally good experience, I recommend the company highly |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Bryant Heating & Cooling
Thank you for your review and recommendation! We appreciate your business.

Eugene W.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked Furnace Went Well

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Deborah L.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Date of service: November 3, 2015
Rating CategoryRating out of 5
Yes, I recommend this pro

Samuel L.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Bryant Heating & Cooling
Thank you for taking time to leave a review. We appreciate your business!

thomas D.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned and checked furnaces. All went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Bryant Heating & Cooling
Thank you for taking time to leave a review, we appreciate your business!

melissa H.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
GREAT!
Description of Work: Changed filter checked furnace and ac unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Bryant Heating & Cooling
Thank you for taking time to leave a review! We appreciate your business!

Patricia G.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$4,800

Response from Bryant Heating & Cooling
Thank you for taking time to post a review and thank you for choosing Bryant Heating & Cooling!

Jonathan D.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaning and inspection went well, and the tech was very responsive! Thanks CJ!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Response from Bryant Heating & Cooling
Thank you for taking time to leave a positive review of your experience. We are glad we were able to provide you with excellent service and appreciate your business. Sincerely, Bryant Heating & Cooling

ANNETTE L.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The old system finally gave out, we had been piecing it together for years. Bryant presented us with all our options including piecing it together one more time. We decided that we should get the system replaced since it was costing us so much money to patch it up time and time again. We are so pleased with the final outcome, even though it was an expense we didn't plan for this year. Would definitely recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from Bryant Heating & Cooling
Thank you for taking time to post a review. We are glad you chose us to replace your HVAC system and appreciate your business. Regards, Bryant Heating & Cooling

Kathy S.
06/2015
5.0
air duct cleaning
  + -1 more
unknown
Description of Work: Spring A/C Tune-Up
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Bryant Heating & Cooling
Thank you for your review. We appreciate your business!

HARRY P.
06/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Price given after five minute inspection. Turned out pricing too high. |

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$320,000

Response from Bryant Heating & Cooling
Thank you for letting us know about your appointment so we can try to improve our service. As discussed, we did refund the diagnostic fee. Once again, I apologize we were not able to meet your expectations and hope we are able to earn your business in the future. Sincerely, Bryant Heating & Cooling

John L.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Due to a cracked heat exchanger they installed a new furnace in spite of 11 inches of snow on our street when other HVAC companies wouldn't come because they thought they would get stuck in the snow. Bryant made sure we had a new furnace before the day was over because the temperature was forecast to reach 17 below zero. We were very pleased with the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Contact information

253 Blue Sky Pkwy, Lexington, KY 40509

http://www.bryanthvac.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning

FAQ

Bryant Heating & Cooling is currently rated 4 overall out of 5.

Sunday: 8:00 AM - 8:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Bryant Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Bryant Heating & Cooling does not offer free project estimates.
No, Bryant Heating & Cooling does not offer eco-friendly accreditations.
No, Bryant Heating & Cooling does not offer a senior discount.
Yes, Bryant Heating & Cooling offers emergency services.
Yes, Bryant Heating & Cooling offers warranties.
Bryant Heating & Cooling offers the following services: Heating & cooling, heat pumps, furnaces, fan coils, thermostats, geothermal, duct design & modification.

Contact information

253 Blue Sky Pkwy, Lexington, KY 40509

http://www.bryanthvac.com

Service hours

Sunday:
8:00 AM - 8:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM