Best Option Restoration of Lexington

Excellent. They had to remove entire one entire wall and half kitchen ceiling. Water was leaking through the ceiling light fixtures. Floor under the refrigerator had disintegrated. Water under tiles on two floors workers courteous and honest

BOR arrived at our house 20minutes after the initial call as bathroom water was filling the first floor of our nearly new house. Within 40 minutes they had placed two kinds of equipment to dry the large expanse of floor and our three month journey of extensive restoration began. From the first hour, BOR took control of all aspects of our loss including assistance in reporting our loss to the insurance adjustor. Rex and Logan, the owners, became fast friends who walked us through the decisions we had to make with their knowledge and experience. 12 weeks later the rebuild was complete and our first floor was absolutely stunning; even better than before the water event. BOR arranged with ease plumbers, floor installers, and carpenters to build us back. They were accessible multiple times daily to field questions and concerns. We had complete trust in their advice and the people they assigned to us. All in all we could not have been more happy with all aspects of their care and actually they even helped us enjoy the process. Their company is a rare find in this day and time, and we’re grateful for the finished product!

Rex and his team were awesome. Best Option was very fast to respond and did a great job getting all of our furnishings moved and protected while they dried out our flooded home. Would highly recommend them

Rex was great. He's very detailed and professional. Best Option took care of me quickly and did a thorough job. Highly recommended.

Great to work with. Rex and Logan are professional and kind!

It went very well. They came out the same day I contacted them and started the water removal that day.

The process was smooth and professional. The co owner who arrived with the clean up crew was very knowledgeable of what needed to happen and went straight to work. The company was attentive and very professional. I couldn't have asked for a better group to help me in my time of need.

Recently worked with Best Option Restoration, highly recommend them. Rex and team transformed our bathroom, addressing mold and a leak in the laundry area promptly. Rex ensured our family's safety, went above and beyond accommodating our needs, even bringing dinner for our kids. The team showed dedication, reliability, kindness, and passion for their work. Best Option Restoration combines professionalism with genuine care for clients. Highly recommend for their exceptional service. Thanks Rex!

It went very well. They came to our home in a timely manner and stayed till the job was finished. This was performed in the evening through midnight. They installed machines to dry out the living area after by the water. They stayed on till the proper moisture was obtained. Responsive and courteous people.

The owners Rex Gillim and Logan Neal were great to work with. They went above and beyond to make sure our repairs were perfect. They have a top notch crew that can fix anything big or small that you need. We could tell they really care about their customers and even brought to our attention details we never would have thought of. Our rooms look absolutely amazing. They were all very polite and professional. I would definitely hire them again for anything we need in the future. If you need an emergency repair or just want to remodel give them a call. Trust me you won’t regret it. Thanks again to the Best Option Restoration owners and crew!!

The entire team professional and did an excellent job. Highly recommend! Our family would absolutely use them again.

These guys are the best! Returned my call and were there immediately! Always on time and do what they say they’re going to do. So nice to work with. I highly recommend them!

These guys are great!

Appreciated the crew - respectful, thorough, neat, very clear and prompt communication.

Great people who do excellent work! My basement flooded and they were at my house in no time and dried it out. Once everything dried they replaced the flooring and baseboards in a timely manner. If I ever have a disaster like this in my house again, I’d call them immediately.

We had some mold damage in the garage - probably the result of a longer term problem that grew apparent with a leak from the ceiling in a storm. They came out immediately and got started on the project very quickly. Being summer, they worked really well with our schedule of being in and out and afterwards, left me really confident in their work. Would highly recommend them

Had an unexpected emergency….. bathroom sink had sprung a leak in my master bathroom when I was at work and I had major damage in that room because of it. Best Option Restoration Lexington was a quick google search but I’m so happy I called. They came quick to help and gave me truthful and helpful advice on what had to be done. Happy I called and definitely satisfied with the outcome. In the end I have way better floors now!

Logan and Rex always do a great job. Their top priority is to ensure that the customer is taken care of!