AIC Roofing & Construction Inc

Roofing, Gutters, Siding

About us

AIC Roofing & Construction, Inc was started in Lexington in 2003. AIC is a residential and commercial roofing company that specializes in roofs, siding, and gutters. AIC is a locally owned company that takes pride in our work and has grown our business by providing quality work at an affordable price. We take time to meet with each customer personally and explain the problems found on the home, what is causing them, and the options available to fix the issues. Over the years our workmanship has been recognized by leading material manufacturers and trade associations. AIC is a GAF Master Elite Contractor, as well as an Owens Corning Preferred Contractor, among others listed on our home page. Join the thousands of people in the Lexington area that have trusted AIC with their roof related problems, give AIC Roofing a chance to earn your business TODAY!

Business highlights

21 years of trusted experience
Family Owned & Operated

Services we offer

Roof Replacements, Roof Repairs, Siding, Gutters, Chimney & Wall Flashing, Skylights

Services we don't offer

Tile Roofing Slate Roofing Asbestos Siding

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Our Recent Projects


Photos of past projects

Reviews

4.8109 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
1%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 1-25 of 109 reviews

Carol S.
07/2022
5.0
gutter repair
  + -1 more
Great communication. Professional, skilled.
Description of Work: new gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AIC Roofing & Construction Inc
Thank you for your business!!

Stephen S.
06/2020
5.0
gutter repair
  + -1 more
They did a very nice job. Thank you.
Description of Work: Two new gutters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from AIC Roofing & Construction Inc
It was a pleasure working with you! Thanks for your business!!

Alan H.
10/2019
5.0
gutter repair
  + -1 more
I was going away, so I needed this done fairly quickly. They came out, gave me a very fair estimate, and then got the job done as I wanted it done, and to perfection, and this all in the course of only a few days from the time when I first called. Workers were quick, but very thorough. No mess left behind. Nice looking gutters. I am very satisfied. Highly recommend.
Description of Work: I needed new gutters for an addition.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from AIC Roofing & Construction Inc
I was a pleasure working with you! Thank you for your business

gil S.
08/2019
5.0
roofing
  + -1 more
They came early, removed old, discarded and replaced with new in no time. Very efficient and pleasant
Description of Work: Guttering replacement on section of house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$820

Response from AIC Roofing & Construction Inc
Thank you for your business!!

Jonathan G.
08/2019
5.0
roofing
  + -1 more
Fantastic job! I am a real toughie when it comes to my expectations of contractors. AIC exceeded my expectations in every way! They were highly professional throughout the process: estimate, workmanship, and returning to fix small problems. Neighbors have commented on how beautiful my roof and gutters look! I would highly recommend AIC for anyone looking for a new roof and gutters.
Description of Work: New roof and gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AIC Roofing & Construction Inc
Thank you for your business!! It was a pleasure working with you!

anita M.
07/2019
5.0
roofing
  + -1 more
I think I have excellent roofing job. Craig is responsible for making every thing run smoothly.
Description of Work: Roofing and copper flashing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,425

Lee B.
03/2019
5.0
roofing
  + -1 more
Company did excellent work. Completed on time and cleaned up after removing debris and nails. Subsequently came out to perform additional work under warrant - additional flashing suggested by home inspector. Performed within a few days. Would highly recomment
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from AIC Roofing & Construction Inc
Thank you for your business!!

Lee B.
03/2019
5.0
roofing
  + -1 more
As part of our home sale the inspection identified some areas where they thought additional flashing was needed. AIC sent someone the next day and completed all work under warranty. We have had 0 issues with our roof installed oct 2016 and their responsiveness 2 years later for a small bit of work was terrific. We absolutely recommend them!
Description of Work: Additional flashing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AIC Roofing & Construction Inc
Thank you for your business!!

Donald F.
10/2018
5.0
roofing
  + -1 more
The process went very well, and I'm pleased with the quality of work done. The only slight snag was they were so busy it was about 6 weeks between signing the contract and the work being performed.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from AIC Roofing & Construction Inc
Thank you for your business, we greatly appreciate you!

Harold S.
10/2017
5.0
roofing
  + -1 more
Excellent evaluation of work needed. Reasonable and detailed price quote and work completed on time and professionally. Definitely would recommend and use again.
Description of Work: Roof repair and replacement of vent pipe flashing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AIC Roofing & Construction Inc
We greatly appreciate your business!

Harold S.
10/2017
5.0
roofing
  + -1 more
Responsive and very reasonably priced. Services performed when expected and professionally. Excellent contractor.
Description of Work: Replace vent flashing and repair roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from AIC Roofing & Construction Inc
Thank you for the compliments, we appreciate your business!!

elden W.
10/2017
4.0
gutter repair, roofing
  + 0 more
The roof is great. Very happy with the quality and most importantly, the warranty by AIC and GAF. The new gutters make the roof stand out and looks awesome. I appreciate the professionalism from the first sales meeting to the final walk through. Any project of that size has a few glitches here and there. AIC was completely professional and listened through the whole process and made good on every promise and workmanship. I would definitely recommend.
Description of Work: Replaced roof. Tore down old chimney and covered. New gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,400

Response from AIC Roofing & Construction Inc
Thank you for your business!!

VALERIE B.
09/2017
5.0
gutter repair, roofing
  + 0 more
They were punctual, cleaned up well, and did a great job with the installation.
Description of Work: Gutters completely replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from AIC Roofing & Construction Inc
Thank you for your business!

VALERIE B.
09/2017
5.0
roofing
  + -1 more
They came out quickly for an estimate and gave us a very detailed estimate with pricing and options. They were a bit slower than we were told at trying to get us on the schedule but once we were scheduled, they came when they said. There were other delays in scheduling because of weather (two tropical systems that came through!), but they were in constant communication with us keeping us updated until they could get out. The day of, they were there very early amd worked until late in the evening when it was dark, and it was even a Friday! Saturday morning they were back to complete the roof and worked all day until it was done and cleaning up after. When they did the final walk through, one small thing was found to fix. They were there within two days to fix it. Very professional and good to work with.
Description of Work: New roof replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from AIC Roofing & Construction Inc
We appreciate your business!!

Joseph R.
09/2017
1.0
roofing
  + -1 more
The workers who the contractor sent were professional and efficient. However, the man who originally inspected for the leak cut a hole in the roof. Another man came the next day to give us an estimate for replacement. We agreed on estimate and signed off on contract. They charged us almost 900.00 dollars over the estimate. Do not use this service.
Description of Work: Replaced roof after cutting a hole in old roof to find out leaking problem.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Response from AIC Roofing & Construction Inc
We regret to hear of the customer's dissatisfaction regarding his apparent misunderstanding of our rotten wood policy. We were initially called out to repair a leak, and we did try to resolve the issue as proposed. However, the decking was in such bad condition we had to stop the repair. Based on the situation, we provided Mr. [Member Name Removed] pricing for the several options he requested, and he elected to get a full roof replacement. The customer was charged an additional $882.00 for the rotten wood repair that was required during the new roof installation. When we quote a roof replacement our price reflects the entire cost of the shingle replacement, with a per unit cost for any rotten wood repair required. This cost is explained verbally during our initial presentation, and put in writing in the proposed scope of work, so all costs are fully disclosed upfront. The reason for handling wood replacement in this manner is that the extent of rotten wood is uncertain due to shingles covering the roof decking. Generally, most people find this method open and fair, because the customer is only charged for what was actually replaced. The quantities are easily verified by watching the wood repair process or by looking in the attic for confirmation. In the case of the [Member Name Removed] house, there was significant rotten wood under the shingles. Mr. [Member Name Removed] observed the condition of the decking, and acknowledged that it needed to be replaced. The entire disputed sum that exceeded the original estimate was for the unknown quantity of rotten wood and nothing else. We explained this process, both before and again afterwards, and it was our understanding that the [Member Name Removed]'s were accepting of the conditions and the costs associated with rotten wood replacement. In closing, we regret that the customer remains unsatisfied, but we believe that we did everything as transparently as possible to prepare them for these additional costs.

Jessica W.
08/2017
4.0
roofing
  + -1 more
Probably about 4 people came out and it took about 8 hours. There were times that people were suppose to show up and they did not, and did not respond until I called them to find out where they were at. When the work was done an exhaust pipe from my water heater was knocked out of place and a dent was put in the ceiling in my bathroom. They are fixing it now, but only after I contacted them to state there was a problem. The area was left clean and the roof looked like it was put together carefully and well. My first impression with them was good.
Description of Work: Replaced a flat top roof.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

$2,900

Response from AIC Roofing & Construction Inc
We appreciate your business!

Mary Ellen H.
07/2017
5.0
roofing
  + -1 more
Very well work was professional and done quickly
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AIC Roofing & Construction Inc
Thank you for your business!!

Hunter B.
07/2017
3.0
roofing
  + -1 more
We were very impressed with this company at first because they were able to come to our house very quickly, next day, and the salesman/tech was very knowledgeable and personable. He gave a ballpark figure of some different options, which seemed a little high, but we were probably going to go with them as we were so impressed thus far. However, we never heard from the company again. We thought it was just taking time to get a quote on the skylight, but after several weeks, we figured it wasn't a good indicator for the work that would be performed if no one is watching the sales side of the business, so we shied away.
Description of Work: Roof leak repair, skylight installed

Rating CategoryRating out of 5
responsiveness
2.0


Response from AIC Roofing & Construction Inc
On behalf of AIC Roofing & Construction, we apologize for the inconvenience this mishap must have caused for you. In looking through our records, our system shows that the bid was completed and sent via email, however the email server doesn't have record of it actually sending. After sending the quote we should have called you to follow up to see if you had received it and to answer any questions that you might have. The mistake is our fault, and we accept the responsibility for it happening. While issues can happen with computers and email, had we done our part in following up with you after sending the quote this could have been avoided. We hope that you will accept our apology and give us a second chance next time you need a roof service done, I assure you we won't let you down again!

Spencer S.
07/2017
5.0
roofing
  + -1 more
Called and made appointment. Showed up exactly as promised to look at roof. Repair was made within 10 days of coming out the first time. Very responsive and prompt. After calling several companies here in Winchester for just a small repair nobody seemed interested or wouldn't show up/return calls. Amazing that several roofing companies here in Winchester don't care about small repairs. What they don't see is if you do the small repair I'll call you back when it is time to replace the entire roof. They are walking away from an eventual 10-15 thousand dollar job because they don't want to come out and mess with your $500 job. Every interaction with AIC was professional and as promised. We are looking at a total roof replacement in 3-5 years. AIC will be the first we call. Thanks for the great work and professionalism. A nice breath of fresh air.
Description of Work: Total roof inspection. Shingle repair and replacement on a couple areas of the roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from AIC Roofing & Construction Inc
Thank you for your business! We look forward to hearing from you again when you need us!!

Jeri B.
05/2017
5.0
roofing
  + -1 more
Very pleased with the crew and the work they performed. Completed entire job in a day and a half. Very pleased with Craig also. Would definitely hire again.
Description of Work: Roof replaced with new shingles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,200

Response from AIC Roofing & Construction Inc
Thank you for your business!!!

John J.
05/2017
5.0
roofing
  + -1 more
They were professional from start to finish and were responsive to calls for small issues after replacement, which was greatly appreciated.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AIC Roofing & Construction Inc
Thank you for your business!!

Kim B.
02/2017
5.0
roofing
  + -1 more
From the initial call requesting a quote to the installation, our experience could not have been any better. We had AIC out to install gutter shields on our entire house and were extremely pleased with their work. The sales rep was very knowledgeable and friendly. The installers were very professional, completed the install quick, and cleaned up everything. I would highly recommend AIC for all your roofing needs!!!
Description of Work: Installed gutter shields on entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from AIC Roofing & Construction Inc
Thank you for your business!!

Daniel S.
02/2017
5.0
roofing
  + -1 more
There were no hitches or glitches. The work was completed ahead of schedule. Due to the nature of the problem they found, they could not warranty the work. But also due to the nature of the work, I had no issue with that. The job was completed to my full satisfaction!
Description of Work: Had a roof leak. They pinpointed the issue, arranged to do repairs, completed the work even earlier than they thought they could.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from AIC Roofing & Construction Inc
Thank you for your business!!

Beth C.
11/2016
5.0
roofing
  + -1 more
I had 4 quotes, and AIC was the best price by far for my 1100 square foot house. They are an honest up front company. They did exactly what they said they would do, arrived on time, explained things, finished quickly, cleaned everything up, made follow up visits, and the roof looks great. Would recommend them to anyone!
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AIC Roofing & Construction Inc
Thank you for your business!!

Laura C.
11/2016
5.0
gutter repair, roofing
  + 0 more
They did a great job. They were very quick and cleaned up completely after.
Description of Work: Completely new roof, gutters and downspouts. Replaced soffit with aluminum, wrapped frieze in aluminum.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from AIC Roofing & Construction Inc
Thank you for your business!!

Contact information

412 Spring St, Lexington, KY 40508

http://www.aicroofing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 AM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
LFUCG #14228
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Siding

FAQ

AIC Roofing & Construction Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 AM

Friday: 7:00 AM - 6:00 PM

Saturday: Closed

AIC Roofing & Construction Inc accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, AIC Roofing & Construction Inc offers free project estimates.
No, AIC Roofing & Construction Inc does not offer eco-friendly accreditations.
No, AIC Roofing & Construction Inc does not offer a senior discount.
No, AIC Roofing & Construction Inc does not offer emergency services.
Yes, AIC Roofing & Construction Inc offers warranties.
AIC Roofing & Construction Inc offers the following services: Roof Replacements, Roof Repairs, Siding, Gutters, Chimney & Wall Flashing, Skylights
Tile Roofing Slate Roofing Asbestos Siding

Contact information

412 Spring St, Lexington, KY 40508

http://www.aicroofing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 AM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed