AIC Roofing & Construction Inc

Roofing, Gutters, Siding

About us

AIC Roofing & Construction, Inc was started in Lexington in 2003. AIC is a residential and commercial roofing company that specializes in roofs, siding, and gutters. AIC is a locally owned company that takes pride in our work and has grown our business by providing quality work at an affordable price. We take time to meet with each customer personally and explain the problems found on the home, what is causing them, and the options available to fix the issues. Over the years our workmanship has been recognized by leading material manufacturers and trade associations. AIC is a GAF Master Elite Contractor, as well as an Owens Corning Preferred Contractor, among others listed on our home page. Join the thousands of people in the Lexington area that have trusted AIC with their roof related problems, give AIC Roofing a chance to earn your business TODAY!

Business highlights

21 years of trusted experience
Family Owned & Operated

Services we offer

Roof Replacements, Roof Repairs, Siding, Gutters, Chimney & Wall Flashing, Skylights

Services we don't offer

Tile Roofing Slate Roofing Asbestos Siding

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Our Recent Projects


Photos of past projects

Reviews

4.8109 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
1%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 26-50 of 109 reviews

Jerry S.
10/2016
5.0
roofing
  + -1 more
install and clean up went very smoothly
Description of Work: Hail damaged roof was removed and replaced. From the initial sales person contact to the to the final inspection, everything went very smoothly. Would not hesitate to recommend and refer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AIC Roofing & Construction Inc
Thank you for your business!!

Cindy D.
07/2016
5.0
roofing
  + -1 more
Overall everything went great. Only one minor problem was with some of the vinyl gutters that I installed several years ago that were cracked or broken during the completion of this job. They did replace some of the gutters that were broken, but they were not identical to the original gutters. On the plus side the job was completed very quickly (less than 1 and a half days). The AIC bid for the job was the cheapest of the four companies that I contacted, and their warranty along with the GAF warranty seemed to be better than the others. They waited until the weather was suitable for replacing (roof was replaced in the end of February) a roof instead of trying to work just to finish and get paid for the job. The work crew was courteous, performed professionally, protected my property (except for the gutters), and did a good job of cleaning up. There was always a crew supervisor at the job site, and he checked with me several times to determine if I was satisfied with the way the work was being completed. Of major importance to me is the fact that the roof was replaced over 4 months ago and that even though there have been several heavy rains and high winds; the roof looks great and there have been no problems with leaks.
Description of Work: Tore off and hauled away old roof. Replaced all flashing,drip edge, boots, felt, etc. Also replaced several sheets of plywood and 1 by 12 inch boards which I knew were in bad shape. Shingles were replaced with GAF Timberline HD shingles which look great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,900

Response from AIC Roofing & Construction Inc
Thank you for your business!

Patricia B.
05/2016
5.0
roofing
  + -1 more
I was very pleased with the service and work provided by AIC. They replaced a garage roof. The estimate was timely and reasonable. The work was scheduled within one week and the job was completed in one day The workers were thorough and considerate. The roof was well done, looks great and cleanup was very thorough. I recommend their work and would use them again if needed.
Description of Work: replace garage roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Response from AIC Roofing & Construction Inc
Thank you for your business!!

Roy H.
04/2016
2.0
gutter repair, roofing, siding
  + 1 more
They were lousy. It was a 2 month job into 6 months. I had to constantly fight with them to get them back out and it was not good. My roof did not get completed and it was really bad and then the weather set in. Sometimes a week at a time they would not show even though they said they would be there in the morning. They would not return my calls. The people would just not show. It was not good. I had to watch them which really bothered me. If I did not watch them they would not put the wrap under the vinyl. I had to take some of it off. I should not have to do that. They were suppose to be inspected and they never did the final inspection so I really don't know what all they did underneath. The price was good but my insurance was paying for it. After talking to the guy I thought it would be a good job but once the work started I knew. There were 4 different vinyl people that were working on it that either quit or put my job on the back burner. The job should have been done in September before my vacation but I canceled that because I needed to see what they were doing.
Description of Work: I used AIC Roofing & Construction Inc to work on storm damage for the roof and vinyl.

Rating CategoryRating out of 5
quality
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$29,000

Response from AIC Roofing & Construction Inc
I would like to begin by apologizing for the experience that Mr. Higgenbotham had from AIC Roofing & Construction. Our goal is to serve each and every customer with the highest level of service and attention, always being mindful of the individual concerns every homeowner. However, sometimes things can and do arise during a job that can be problematic and we are forced to react to an individual situation to ensure that we are able to overcome the issue and finish the project timely and with a satisfactory result. In this particular case, I had spoken with Mr. Higgenbotham a number of times regarding his job, and I worked hard to alleviate his ongoing concerns, while accommodating his increasingly narrow list of available work dates. However, despite the issues and hiccups that happened during the job, I thought we had ended up completing the job to his satisfaction. In closing, I would agree that the job could have went smoother, however I would disagree with the overall assertion that we were in any way uncaring, unresponsive to calls, or unwilling to provide a professional and adequate response to his concerns. This job was a learning experience for our entire company, and I believe that we have gotten even better as a result of it.

Richard B.
11/2015
1.0
roofing
  + -1 more
We were scheduled for an estimate. They changed the appointment. I accepted. Then they stood me up. No phone calls - nothing
Description of Work: Failed to keep two appointments

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Holly C.
09/2015
5.0
roofing
  + -1 more
AIC came out and took care of the problems. They were very professional. We also had a piece a couple of pieces of siding that needed to be replaced. They graciously did the repairs for no charge. It is wonderful to know that this company will stand by their work. The issues we had were minor (the bathroom vent had previously been vented out the side of the house and we may have miscommunicated). I also thought that our tenants (students) may have been responsible for the broken board on the roof but AIC said there was no way they could have done the damage. So nice to see an honest business. I will hire them again when we need the roof to our home redone.
Description of Work: We had a roof put on by AIC at a Rental Property of ours a couple of years ago. We were very happy with the job they did. They were reliable, reasonably priced and the new roof looked great. We never checked in the attic but there were a few things they forgot. They were suppose to hook up our bathroom vent and there was one part of the tip of the roof with a small broken board. Two years later when we finally went up the attic we noticed these problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from AIC Roofing & Construction Inc
Thank you for your business!

Valerie K.
08/2015
5.0
roofing
  + -1 more
So far so good ! My first estimate was for over $5000 ! thats right $5000 ! the other company wanted to re roof and do unnecessary work, ie re-roof half my house. Blain was GREAT ! The price was right and the team was professional and cleaned up. And Blaine was right. AIC fixed the leak. ALWAYS ALWAYS ALWAYS get a few estimates. My elderly neighbor would have said yes to the first estimate not knowing any better.
Description of Work: Got on roof, took pictures, explained issue through drawings pointed his finger at me and said " I know this is the problem and we can fix it"

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

Response from AIC Roofing & Construction Inc
We are glad you hear of your great experience..... Thank you for your business!

robin R.
01/2015
5.0
gutter repair, roofing
  + 0 more
After the tornado that hit Paris I found I had enough damage to require a new roof. Also I had some gutter damage that caused rain to pour into my dining room. I talked with 4 different companies. I really wanted to buy and support local craftsman. I had just endured a hellish experience with a local painter that cured me of that novelty. I did talk to another large firm that is also named on Angie's list. What convinced me was Blaine. I have a house built in the 1860's and the gutters are built in. He had worked on them before and suggested the rubber liners and knew how to repair the damaged areas. All the local guys wanted to do was slap on some shingles and get paid. I had to wait for a few weeks but the weather was not cooperating. When the date was set, the men showed up and WORKED. All day into evening. They had to wait again for the weather but they were concerned about the job being done properly not just quick. When I pointed out areas that the ladders had marked on my new paint jog they sent someone out to touch it up. And everything was cleaned up. Thank you so much. R Redmond
Description of Work: REPLACED ROOF , some repairs to gutters and rubber lined gutters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from AIC Roofing & Construction Inc
Thanks for your business!

Toshiaki M.
12/2014
5.0
roofing
  + -1 more
Contacted the company on 11/24/2014 after my parent's roof suffered some wind damage. The owner came out the next day for an estimate and the initial repair date was scheduled for the following week. I asked him to squeeze in my parent's home as the weather forecast was rain after Thanksgiving. Thankfully the company managed to send someone out and the roof was repaired on Wednesday 11/25/2014. The roof was repaired with care and the employee took the extra step of adding sealant under the shingles so that they won't easily blow off in the future. It's been raining pretty much non-stop since 12/01/2014 so my parents managed to avoid water damage from a leak. Highly recommend this company.
Description of Work: Repaired wind damaged roof. A couple of shingles were blown off by inclement weather.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from AIC Roofing & Construction Inc
Thank you for your business!

Michael L.
10/2014
5.0
roofing
  + -1 more
The whole job went very well. Everyone associated with AIC was courteous, professional and polite. The crew worked hard and took efforts to keep the work area clean. Blaine and Craig answered my questions and took the time to make sure I was satisfied. Everyone on this job from start to finish was a credit to AIC, and I would use the company again. After I paid for the complete job, I realized I did not utilize the 5% off coupon AIC provides to Angie's List members. I contacted Blaine about the coupon, and he was more than willing to honor the coupon and promptly sent me a refund check - no argument and no hassle. The whole experience with AIC was positive, and I would not hesitate to use AIC in the future.
Description of Work: The existing roof on my home was old and the asphalt shingles had become brittle to the extent that some were blowing off now and again in strong winds. I contacted Blaine Adams of AIC who came out to give me an estimate to replace the shingles. Blaine came to the house and did a thorough inspection of the old roof. He gave me an estimate, with various options I could select. After some time of thinking about what I really wanted to do with the roof, Blaine and I agreed upon a price for a complete reroof job. I gave him 20% down to start. Blaine said the company was backed up about three to four weeks out, and would call me when they were ready to start. AIC contacted me about two weeks before the start date to make sure we’d be ready, and they called again the week before to confirm. The crew arrived as agreed, and Craig Kendrickson from AIC explained what the job entailed in detail. The whole crew did an outstanding job, and worked a very long first day, well into the evening, and finished the afternoon of the second day. The crew tore off old roof, replaced 6 sheets of plywood decking, put on new composite roof shingles, put in eave and ridge vents, added ice and water shield to the valleys and eaves, replaced pipe boots, replaced chimney flashing and replaced the old roll roofing on two flat porch roofs with rubber membrane. With the exception of some roofing nails that the rolling magnet did not catch, the crew cleaned up the area exceptionally well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Response from AIC Roofing & Construction Inc
Thank you for your business!

Jubal T.
08/2014
5.0
roofing
  + -1 more
It went on very well. They were great. They did it in one day and did a quality job.
Description of Work: They came in to put a new roof for a section of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from AIC Roofing & Construction Inc
Thank you for your business!!

Karah S.
06/2014
5.0
roofing
  + -1 more
We had used them before and chose them because they had done such a good job. They were a little more expensive, but did a much better job for the money. They came when they said they would to give us an estimate, explained the job they would do, and returned and did it when they said they would. It's a pretty roof.
Description of Work: Tore off old roof's six layers down to the original cedar shakes, removed 2 chimneys above roofline, installed plywood decking, new composite roof, and guttering on 1800 SF house with complicated roofline and 500 SF garage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125,000

Boyce C.
06/2014
5.0
roofing
  + -1 more
They were on time and the work performed matched the estimate and discussion we had
Description of Work: Repair roof, ceiling, interior walls

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from AIC Roofing & Construction Inc
Thanks for your business!

Mike G.
06/2014
5.0
roofing
  + -1 more
On time, cleaned up all removed shingles. Excellent crew
Description of Work: Replaced a section of roof and installed new flashing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Response from AIC Roofing & Construction Inc
Thanks for your business!

Matthew M.
06/2014
4.0
roofing
  + -1 more
They did a good job and came out and did what was supposed to.
Description of Work: They replaced our roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Response from AIC Roofing & Construction Inc
Thank you for your business!

TODD C.
06/2014
5.0
roofing
  + -1 more
I had a quote for the entire roof which AIC gave me. It was very competitive and they did an excellent job of explaining it. However, they told me that all I needed at the moment was to have the boots replaced. The roof would be able to wait another year or so. I was very grateful, and they did the work that was needed quickly and effectively. They will be replacing my roof when it is ready.
Description of Work: Replaced rubber boots around piping coming through roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from AIC Roofing & Construction Inc
Thanks for your business!

Timothy S.
05/2014
5.0
roofing
  + -1 more
I took 3 bids. Aic was the lowest by $2000. They came out as soon as the weather permitted. Polite, friendly and good work. I will definitely use them again.
Description of Work: They replaced my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from AIC Roofing & Construction Inc
Thank you for your business!

Tim L.
05/2014
5.0
roofing
  + -1 more
Provided estimate stuck to it. Came when they said they would. Finished when they said they would. Roof looks great. Clean up could not have been better. I think I have found only two roofing nails from old roof.
Description of Work: Removed old roof and installed new one

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from AIC Roofing & Construction Inc
Thanks for your business!

Don D.
04/2014
5.0
roofing
  + -1 more
They were timely and did the job very well.
Description of Work: We were hit by lighting, so I hired them to repair the hole in the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AIC Roofing & Construction Inc
Thank you, we appreciate your business!

Melanie F.
02/2014
5.0
gutter repair, roofing
  + 0 more
They arrived on time. Worked all day. I'm not even sure anyone took a break; it was the most hard-working group I've ever seen. They worked until dark and completed the roof in one day! Our house is apprx. 3000 sf. I would hire them again.
Description of Work: Put a new roof on our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AIC Roofing & Construction Inc
Thank you! We appreciate your business

Susan and Tom B.
12/2013
5.0
roofing
  + -1 more
Everything went fine. I know that the use of nail guns makes it possible to get a roof replaced within a reasonable amount of money, but nail guns should not be used. see: http://www.roofingissues.com/roofing-nailguns-versus-hand-nailing/ I never saw the guys do the work, so I don't know if they were careful to remove nails that went in wrong. Maybe they did. My problem is with the whole industry using nail guns on roofs.
Description of Work: replaced a roof.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Jennifer L.
12/2013
5.0
roofing
  + -1 more
We had our shed roof replaced with AIC Roofing. Their price was the most affordable and quick scheduling. The job was done within a day and Blaine even came afterwards to inspect the finished roof.
Description of Work: Great value service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from AIC Roofing & Construction Inc
Thank you for your business!

Jenny S.
12/2013
2.0
gutter repair, roofing
  + 0 more
Blaine Adams is fast to come and give a quote, poor in the follow up on his jobs. First phase of work scheduled for 9 am on 11/6. No one showed up. Called and was told they were on their way. Roofer didn't complete the work till the afternoon. Gutter crew also expected around 9 am didn't show up until 1:30pm. Calls to Blaine Adams, the president of AIC Roofing, weren't returned until much later; I called the company secretary, who was impolite and made excuses; showed no accountability or had any knowledge of scheduled jobs - she had to call Blaine Adams to find out what was going on. No explanations ever given for lateness from anyone. My later conversation with Blaine Adams yielded no apology and no explanation. Second phase of gutter work scheduled for 10 am on 11/18: crew showed up at 1:00pm. Again, no call from AIC to inform me that they'd be late; I had to call to find out where they were. Once again, no explanations. The bottom line: AIC Roofing receives a fail in customer service. When I take time off work to be available for a job, I want to work with a company that respects me and my time. AIC Roofing did neither. I will not give this company my business again. NOTE: I learned after the fact that the gutter work was done by Chris Baker, from The Gutter Guy. He is pleasant and does good work. So, if you need gutter work, call him directly and bypass AIC roofing.
Description of Work: Roofing - replaced several damaged shingles, seal exposed nails; installed new pipe collars Gutters - replaced gutters and downspouts on home with larger 6" gutters.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,800

Response from AIC Roofing & Construction Inc
I would like to begin by apologizing for the bad experience that the member had from my company AIC Roofing & Construction. We try to serve each and every customer in the highest regard and with the highest level of service and attention, always taking time and showing care to address the individual concerns of each job. Providing quality work in a timely manner, performed by friendly and approachable people are traits that are typically the hallmarks of AIC Roofing, and that is our goal each and every day. However, like any business we are operated by imperfect people who do on occasion make mistakes, myself included. While I wish [member name removed] would have had a better, more typical experience from AIC, I do not feel that the account given was an accurate reflection of the days' events. In closing, we made every effort to satisfy the member, as we do each one of our customers. I personally did all I could to try to respond and remedy her complaints and frustrations. I assumed that I had at least partially succeeded in alleviating those issues so when she hired AIC Roofing for a second job.

Stephen B.
12/2013
5.0
roofing
  + -1 more
The salesperson, Blaine Adams, climbed up on the roof and made a thorough evaluation of the problem causing the leak. His presentation was complete and easy to understand. We scheduled the repair and the roofers called the day before the work was to be completed. They showed up on time, did a very nice job and cleaned up nicely after completing the roof repair. So far, so good, the leak seems to have stopped.
Description of Work: AIC replaced flashing around fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Mandy B.
12/2013
5.0
roofing
  + -1 more
They did everything they said they would. Very, no EXTREMELY, punctual. They performed the entire tear off and reshingled all in one day (long day) as promised. I would highly recommend them.
Description of Work: Replaced roof - tore off old roof shingles and installed new shingles - added a ridge vent, replacing old turbine vents

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Contact information

412 Spring St, Lexington, KY 40508

http://www.aicroofing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 AM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
LFUCG #14228
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Siding

FAQ

AIC Roofing & Construction Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 AM

Friday: 7:00 AM - 6:00 PM

Saturday: Closed

AIC Roofing & Construction Inc accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, AIC Roofing & Construction Inc offers free project estimates.
No, AIC Roofing & Construction Inc does not offer eco-friendly accreditations.
No, AIC Roofing & Construction Inc does not offer a senior discount.
No, AIC Roofing & Construction Inc does not offer emergency services.
Yes, AIC Roofing & Construction Inc offers warranties.
AIC Roofing & Construction Inc offers the following services: Roof Replacements, Roof Repairs, Siding, Gutters, Chimney & Wall Flashing, Skylights
Tile Roofing Slate Roofing Asbestos Siding

Contact information

412 Spring St, Lexington, KY 40508

http://www.aicroofing.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 AM
Friday:
7:00 AM - 6:00 PM
Saturday:
Closed