2 employees. No subs. Cost is determined by the job. Service charges may apply. Additional contact name - Kathy. Additional DBAs - The Appliance Guy, Appliance Guy.
Business highlights
21 years of trusted experience
Services we offer
Repair of washers, dryers, dishwashers, ranges, refrigerators & ice makers
Todd was able to come on the same day I called. He added my service call to the end of his long day and arrived after 6:00pm. He found the problem, showed me the damaged part and replaced it with one he had on his truck. Quick, efficient, no BS and very reasonable. The fridge and freezer were back up and running in 30 mins, and we had ice in the icemaker within the hour! Highly recommend this family owned and operated business.
Description of Work: Whirlpool fridge/freezer was no longer cooling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Leslie A.
09/2018
5.0
appliance repair
+ -1 more
Very happy with the cost. He also found another problem which caused him to stay an extra hour. But he did not increase the amount he had quoted for labor.
Description of Work: Dryer was not heating. An element needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265.71
Kathleen R.
09/2017
5.0
appliance repair
+ -1 more
Very well. He showed up on time and had the part needed with him, on his truck. He was able to quickly diagnose the problem and fix it. We will definitely call him again.
Description of Work: Our refrigerator was not cooling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Chantal C.
02/2017
5.0
appliance repair
+ -1 more
Great. Surpringly it was just a coin. He was very honest about my not needing any further service.
Description of Work: Investigate washer noise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Claude H.
07/2016
5.0
appliance repair
+ -1 more
unknown
Description of Work: ..
Rating Category
Rating out of 5
Yes, I recommend this pro
Bobby R.
07/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Replaced seal for washing machine. Had to order part but it arrived quickly and was completed within 2 days of determining the problem. Very pleased with response time and service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Sherry M.
05/2014
5.0
appliance repair
+ -1 more
unknown
Description of Work: Worked on my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jennifer S.
09/2013
4.0
small appliance repair
+ -1 more
My experience overall went very well. He did a great job fixing the appliance. The pricing was reasonable. He was friendly and professional while visiting. I would recommend this service provider to others.
Description of Work: He came to repair the dryer or washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Sherry M.
07/2013
5.0
appliance repair
+ -1 more
unknown
Description of Work: I called for an appointment, at 3:40 in the afternoon. I received an appointment for two business days after my call. Kathy called me before they were to arrive, I missed the call due to being outside with a dog. When I realized that I missed the call, I called her back quickly. Kathy contacted Todd and then called me back afterwards, to say that Todd would be able to still fit me in. Once Todd arrived I encountered a repairman who was not only quick and efficient at fixing the appliance, but who also explained to me ( a woman) what was wrong with the refrigerator. He also makes you feel comfortable having him in your home to fix an appliance, at a time in our society (sadly) where we never know who we are letting into our homes and what type of repair we might get. I will call again other appliance repairs and I have no problem referring them. Thanks Todd!
Rating Category
Rating out of 5
Yes, I recommend this pro
Roger S.
11/2012
5.0
appliance repair
+ -1 more
I called for a repair estimate on my dryer. It was unable to be fixed, so I was provided with specific advice as to brand for replacement.
Description of Work: I was provided with solid advice that more than eclipsed the cost of his service call. Recommended.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
MaryEllen H.
08/2011
5.0
appliance repair
+ -1 more
Called ahead to confirm that we were home and gave eta. Very nice, went right to work. Had us all fixed in 30 minutes. Excellent experience.
Description of Work: Quickly id'd problem. Replaced lid switch on washer. Found second problem with agitater and only charged for the part. Excellent experience. Also answered questions for a new washer whenever we decide purchase a new unit,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$132
Brenda D.
02/2010
5.0
appliance repair, small appliance repair
+ 0 more
It was the compressor. He said it could last years or a day and would suggest replacement of the appliance instead of repair. He was totally respectful and appeared to know his business.
Description of Work: Came and stayed 20 min to wait to hear the sound I described when refrigerator stopped.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19
Lucy S.
05/2007
5.0
appliance repair
+ -1 more
The work was completed by Todd, the owner of the company. He was personable, prompt, did the job, gave good advice about subsequent purchases, and it was overall a very positive experience.
Description of Work: Replacing a timer on a washing machine.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
The Appliance Guy LLC is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
The Appliance Guy LLC accepts the following forms of payment: Check,MasterCard,Visa
No, The Appliance Guy LLC does not offer free project estimates.
No, The Appliance Guy LLC does not offer eco-friendly accreditations.
No, The Appliance Guy LLC does not offer a senior discount.
No, The Appliance Guy LLC does not offer emergency services.
Yes, The Appliance Guy LLC offers warranties.
The Appliance Guy LLC offers the following services: Repair of washers, dryers, dishwashers, ranges, refrigerators & ice makers