He did not complete the job, and we already paid him. We cannot reach him at all. We feel that he is out trying to take advantage of the elderly and handicapped such as ourselves. The trench was supposed to be 30 inches deep- he barely dug 15 inches. It is also nowhere near where we needed it. Please stay away!
Description of Work: Gerald was supposed to come out and dig a trench for us to prepare for a telephone pole.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Cherise W.
10/2015
1.0
drain cleaning, plumbing
+ 0 more
unknown
Description of Work: Replumbed my house, installed water heater, 2 toulets, and filter. He took money and then did not come back for 2 days. Had to fight him to get him to come back. Then i had money come up missing, but could not prove he did it.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,700
Johnnie L.
11/2014
1.0
plumbing
+ -1 more
He is a rip off.
Description of Work: Gerald Ramsey came to my home gave me an estimate on October 5, 2014 took $2,900 on the pretense of buying the materials for my job. He would not return my calls for two weeks then was to send my money back on October 22, I have yet to get the check and I would not recommend hiring him at all.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,900
Nevelynn T.
06/2014
5.0
drain cleaning
+ -1 more
They do excellent work and the prices are reasonable. The job went well. They do good work, are honest and they clean up any mess that is made.
Description of Work: For plumbing I used Honest Solutions Plumbing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Dana N.
11/2013
5.0
plumbing
+ -1 more
Prompt, efficient, and professional service.
Description of Work: Fixed garbage disposal, hooked up new water heater, diagnosed two other plumbing issues and gave estimates to fix.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jack W.
10/2013
1.0
plumbing
+ -1 more
Gerald Ramsey approached me for the job of connecting my commercial property onto sewer. I had to higher another company to come in to clean up the mess he made. He tore up way more blacktop then was necessary and took three times as long as he estimated. After he was finished, I treated him very fair by paying him several thousand dollars more then his original bid price. One month later I found out he didn't connect one of the lines. He had one of his employees come out to look at it and said he'd take care of it that weekend. He never showed up and wouldn't answer my phone calls after that even though he represented that I had a full warranty on his work. There's nothing honest about and quot;Honest Solutions Plumbingand quot; or Gerald Ramsey. Response on the company's response: The company's response to my review is a total lie. Where do we go from here? He didn't complete the job he was hired for and was in the contract. When I originally called him, his employee and later he came out to look at the problem. He assured me he would take care of it that weekend. He didn't show up and now won't take any phone calls. Attached is our contract agreement. It states that he would connect up the sewer for 3003 and 3005 Park Central. He missed a bathroom on 3005 Park Central which was his fault as the professional. Now he's weiseling out of it. The only reason he talked to the Plumbing Inspector was because I had the inspector call him. The inspector told me there was nothing he could do for me. Mr Ramsey also mentioned a one year parts and labor warranty which isn't worth the paper its printed on.
Description of Work: He was hired to connect my commercial property to the sewer.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$13,000
Response from Honest Solutions Plumbing Inc
I met and took care of every problem that this job entailed. I even went so far as to speak to the plumbing inspector and the inspector told me that I had met all the criteria that the job had called for. [member name removed] just wanted someone to do all of the work for free and I did everything that was required of me per my estimate and contract. I did answer his calls and he just wanted me to do more than I had put in the contract that I would do and he did not want to pay for the extra services that would be required to fix the other work that he wanted done. I have always kept my commitments to every job that I have taken and have done the very best for all of my customers. I take great pride in my work and do the best work on every jobsite. I am sorry that [member name removed] is so vocal in saying that I did not do the job that was stated. I understand that some customers want more than they wish to pay for. If he has any further comments, he has my number and may contact me personally. Gerald Ramsey, Honest Solutions Plumbing
Cherise W.
09/2013
4.0
plumbing
+ -1 more
Was later than expected, but made up for it by being awesome at his job and giving us more than was originally expected.
Description of Work: Replumbed my entire house with new commodes, water heater, faucets, & pipes.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$2,400
Maurice C.
02/2013
5.0
plumbing
+ -1 more
Fantastic! We've used Honest Solutions Plumbing for a few unrelated plumbing problems we've had at our small farm over the last year. Gerald has always done a great job - and always at a very fair price for the work required. We've used other plumbers before finding Honest Solutions Plumbing. Gerald (Honest Solutions) is among the best plumbers you can find. Honest, reliable, and fairly priced. Highly Recommended!!!
Description of Work: Helped us a few times over the last year... a broken main sewer line, a tricky leak going into our basement, and fixed a Nelson horse waterer that recently broke.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nevelynn T.
01/2012
5.0
plumbing
+ -1 more
I just told you the story in the above paragraph. They ran into a few problems with my bathroom cabinets and I did lose one pullout drawer that I never used anyway. I am thrilled to save 30 steps up and 30 steps down every time I use my new all in one washer/dryer. I have used honest solutions before because they do good work and are reasonable.
Description of Work: Mr. Ramsey and his helper installed new water lines and drain lines from an upstairs bathroom to a closet beside the bathroom for my new washer/dryer combo. They stapled the rubber-backed carpet on the plywood floor. Then they put my washer/dryer in it, hooked up the lines, ran the washer and cleaned up. Everything works fine. My washer/dryer combo runs on 110 electric so they had to install another GFI electric plug running from my existing electric plug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Nevelynn T.
06/2011
5.0
plumbing
+ -1 more
Everything went fine. Took less than an hour
Description of Work: Mr. Ramsey replaced a toilet for me. He removed the old toilet, installed the new one. cleaned up the mess and hauled the old toilet away. New toilet cost $ 140. Labor cost $ 80. The new toilet looks nice and works fine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Nevelynn T.
11/2010
5.0
plumbing
+ -1 more
Mr. Ramsey got the permit and the plumbing inspector put a green tag on it after it was finished. His employees were very nice. They had the electric and water company come out and put flags where their lines were located. They were also considerate about trees and sidewalks Everything went fine. They said they would come back later if any of the dirt sunk. Not happened yet
Description of Work: dug a long deep ditch, put gravel in it, installed 4" sewer line, put more gravel, filled ditch with dirt, dug up old septic tank in back yard, pumped out tank, crushed tank in, filled hole with big rocks then dirt. Removed excess big rocks and dirt. Connected new sewer to house and street sewer line. Leveled dug up part of yard and put straw on it.
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*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Cleaning,
Excavating,
Sewer Cleaning,
Stone and Gravel,
Septic Systems,
Mulch and Topsoil
FAQ
Honest Solutions Plumbing Inc is currently rated 3.7 overall out of 5.
Honest Solutions Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Honest Solutions Plumbing Inc does not offer free project estimates.
No, Honest Solutions Plumbing Inc does not offer eco-friendly accreditations.
No, Honest Solutions Plumbing Inc does not offer a senior discount.
No, Honest Solutions Plumbing Inc does not offer emergency services.