OnwallTVinstall.com

All I can say is WOW! Mike was fantastic. Got to work soon as he arrived. Very efficient, professional, and very reasonable rates. Love the work he did. Excellent job Mike!

Mike was excellent! Very professional and made several meaningful suggestions. On time and pleasant. Work was impeccable!

Very fast and professional installation. Arrived on time, even for a late Friday afternoon he still showed up. His prices are much better than others.

T.V. was not mounted on wall where I wanted it. The owner, Mike Boyd was the installer and he promised to come back and correct. I called Mike over 15 times to come and re mount and each time he promised he would come and never showed. This went on for over a month. He finally claimed he was going to refund my money and after another 10-15 calls and promises (lies) he never refunded my money. This guy is a rip off artist. DO NOT use him. I had to pay someone to do the job he was supposed to do.

Well. Fast, friendly, professional.

Mike and his helper were nice, and clean cut. I had already described what needed to be done. I was Quoted $270. Took not quite an hour. During that time, he had to flip one bracket over and drill 2 holes. He had to drop wires into hole for 1 TV. That took about 7 additional minutes for both activities (for which he added another $80). He did a nice enough job, but didn't move a chest back into place that he moved out. I used his company because I figured if anything went wrong he would have the knowledge to fix it. He didn't try to operate the one TV and when he left, we found it didn't work. He seemed to be in an awfully big hurry, then charged an awful lot for 1 hour of labor only (for him and a helper). $356

Mike helped us get ready for the Super Bowl by hanging a projector and screen we had previously purchased, as well as setting up a surround system that had been partially left behind by the previous homeowner. During his initial visit, Mike did a great job of discussing different installation options once it was clear that the original plan we had discussed over the phone would not work with the hardware (projector and Apple TV) we had. Mike was clear that he would have to purchase different hardware for our modified installation plan, scheduled a second visit once he knew when he would have all the installation hardware, and completed the job quickly, completely, and professionally.

Perfect. Mike was extremely professional and and capable of handling anything that gets in the way of the task. He had every necessary part and the skill to explain the best way to enjoy the new TV and all of the complexities of the new technology. The process did not take too long, but Mike was willing to take all of the time necessary to get the job done right. I will proudly recommend On The Wall TV Install to my friends, family, associates, or anyone else that needs this type of service.

Mike was awesome! He is very knowledgeable and extremely helpful. he worked quickly and efficiently. We would absolutely use this company again. Highly recommend!

This is a rebuttal to Mike Boyd's response to my bad review. If the guy was apologetic, Instead of blaming the customer once again, this wouldn't be necessary. But i don't take it on the chin and walk away like most of the customers the maniac played stupid. Let me tell you right from jump, this guy is a con-artist and a big fat liar. If you just read the bad reviews, you will see a bad pattern of this guy blaming the customer. and this isn't the only site he has gotten bad reviews. But let me tell you people on here the real reason I'm writing this. He talks about calling the cops and I'm some kind of psycho, But this guy actually posted my info on craigslist and made a fake ad for a free Kenmore washer on Thanksgiving day. I got over 50 calls before i call the cops on him to have this removed. And it was removed very quickly because i had solid proof that it was this immature unprofessional that posted it just because i gave him a bad review. When i gave the guy my name, I used a fake name, Because it was Craigslist, and there is a lot of scammers on there. So, he is the only person that had that name, and he list the contact name with that fake name. So, he was busted. As the police officer was taking my report, 3 calls came in right infant of the officer. More proof of what this arrogant psycho did. Is this what you want in your home? I admit, i get be very abrasive, but that still shouldn't matter. The best thing this guy should have done is just apologize for not showing up and make it right, but instead he texts me back and basically he doesn't give a rats @$# what people think. And i will post his text to prove how big of a arrogant ego maniac this guy is. and his temper. In the service business you truly need to watch how you bad mouth your customers, some are submissive and some will break a foot off in your business like me. ALL HE HAD TO DO IS APOLOGIZE. But his ego gets in the way. read his complaints, judge for yourself what kind of guy he sounds like. almost every bad complaint against him, he takes offense and blames the customer. This is the kind of guy that leaves customers holding the bag, especially if he messes up. Im sorry, but first impressions Mike!! regardless how mad a customer is at you, and you know and admit you messed up, don't talk junk back. Your at fault and you admitted that you didn't show up in your rebuttal. Don't act like a maniac, just make it right. Or you will get someone like me that will be a true splinter in your behind. I got plenty of time to keep posting on all these sites, I haven't even did a BBB complaint yet. SO APOLOGIZE!!!!

Apparently my old review disappeared. But i have no problem slamming this unprofessional crook again. This guy has a horrible temper and ego. This guy cussed me out because i threatened to put him on blast everywhere i could to expose his unprofessionalism. This guy called the police on me because i called him out about being unprofessional. Then he plays a prank on craigslist by creating a fake ad about a washer and dryer set real cheap. So i got a 1000 calls one after the other ON THANKSGIVING!!, because of this maniac. He will deny it to his grave, but i have proof. When i contacted this guy the first time, I gave him a false name. Just because i found him on Craigslist. theres a lot of nut jobs like this guy on there. So, he is the only one that knew that fake name. That was the name he used in the fake Craigslist ad. BUSTED!! So, to get the calls to stop, I called the cops on him. and what do you know!!, the Ad came down literally in minutes after the cops called him. Now, Is this the kind of maniac you want to let in your home? around your wife and kids? THINK ABOUT THAT, because i scolded him, He plays a prank like a 10 year old. This guy truly needs therapy. Now watch, his rebuttal will be to blame me the customer. if you read his bad reviews, He finds some way to make the customer look bad. to cover his behind. And if you look other places, you will find a lot of reviews that look like catfish type profiles. There is no way this guy gets that many 5 stars. not with that attitude. Im going to post a pic of his text back to me to show what kind of guy he is. Im betting he thought this was going away, but after playing that prank, Im never letting up on this scumbag. Seriously, watch how this guy comments back on here. he won't apologize for his mistakes and he will try to discredit anyone that exposes him. Once again, look at his text back to me, this is how he handles a upset customer.

After some initial scheduling problems, Mike arrived and did the work quickly and efficiently. We are very happy with our installation.

Mr Boyd , came on time . and went right to work . I was so impressed with the attention to detail and his skills . He is truly a master .. you could tell he has done this a thousand times.. So If you want it done right . quickly and Professionally . OnTheWallTVinstall.com (mike boyd ) is your guy . could not be more pleased .. AAA+++

Mike came out to mount my TV the firest time and the mount I had was not suitable (off centered) so I ordered another mount and Mike came out again and mounted the TV, routed the cables just like I wanted to the basement. I was able to customize the cable run and I am very happy with it. Defintely would recommend. It took some time to get the appointments but he always kept me in the loop and communicated on time.

It was one of the strangest transactions I've ever experienced. When Mike came out the first time he was several hours late, but once here got right to work installing everything. Unfortunately the new TV set did not work, certainly not Mike's fault. He told me to let him know when the TV was replaced and he would come out and finish up. I let him know the next day that the TV would be delivered the following Thursday. He offered to come on Friday. I waited way past the time he was supposed to arrive, but he didn't show up. He called the next day, saying he would be out on Tuesday. I told him that I wasn't in a hurry but would like him to show up this time. Again, he didn't show up. The last I heard from him was 6PM and he said he would be coming from Lexington, but it didn't happen. The next day he said he would be out on Friday, and that after standing me up twice there would be no further charge. He did arrive that time, obviously in a bad mood, and immediately told me that he had decided to charge me after all because I lived so far away! He set about working very quickly. When I asked him to show me how everything worked, as we had discussed, he pointed to the owner's manuals! In one room the TV and sound bar work great, but the new DVD player does not work. In the living room, the DVD player doesn't work, and neither does the sound bar. So the upshot is I have paid this guy and now I'm going to have to hire someone else to fix his work. After waiting many hours for this man and being stood up twice, he came into my home and treated me rudely, did a bad job, and charged me extra! I had to give myself several weeks to cool off before I could even write this review. I understand the problems of a small business, but it looks like Mike is trying to cover too much territory. To charge me extra because I live far away from him was ridiculous, since I am in his service area. He also seemed to think I was leaning on him to come quickly, although I explained to him I just wanted to know WHEN, but there was no rush.

It was so easy to schedule- very quick return phone call to schedule appointment- and very efficient work...very nice guy did a great job!

Nice guy and very patient with kids. Genuinely wanted to do the job right!

Mike was very professional, efficient, and knowledgeable. I was pleased he called to check how the tvs were working a few days after installation. Our tvs look and operate great. We will use his services again.

I contacted Mike to hang a tv on my fireplace wall. He seemed to be very courteous and indicated it would be a strait forward job with a flat rate charge. He informed me of when he would be in my area again and proposed a time to come out. This is where the trouble began. The day of the job I ended up calling him because it was pushing into my scheduled appointment time. I had a late afternoon/ evening appointment and I had not heard anything. Mike informed me that he was running behind but I was next in line. He also informed me that he did not know exactly when he would show up, but reiterated that he would be headed my way. Three hours later I attempted to call him again but only got his voicemail. I both left him a voice mail and sent him a text. It was after 8pm at this point and I had been waiting most of the evening. I wanted to know whether he was still coming. I got no response, so I attempted to call him again after 9. Again, I got his voicemail and left a message. It has now been 2 days since my scheduled appointment and I still have not heard anything. No phone calls, no texts, nothing. I completely understand that things happen. Conflicts come up, emergencies happen, you name it. If MIke ran into a situation where he couldn't get to me the day of my appointment I would have understood. All he had to do was take the time to tell me. Heck, i would have understood had he bothered to contact me at any point in the past 2 days since. It's common courtesy and it only takes a minute to call or text. As it is he left me waiting all night, and has since not bothered to call me back. It's rude! Looking through his other negative reviews it seems he has a habit of this. I'm sure to expect some level of comment from him stating that he can't make all of his customers happy, he learns from his mastakes, Yada yada. Clearly this is all bs as he still doesn't feel the need to keep his customers informed. If you want to schedule an appointment with the expectation that you may or may not have him show, and will likely get little to no communication, then Mike is the guy. If, however, you expect more from your service and want professional courtesies do yourself a favor and look elsewhere. ***Update*** 2 days later (11/29) Following my initial post I received a call and text from Mike apologizing for missing his appointment. I didn't necessarily believe the reason he provided but decided to give him a chance to correct the situation. We agreed that he would come out to hang the tv the following day for a discounted rate. His communication leading up to the appointment time improved significantly. He still ended up being almost an hour late, but provided text message updates along the way (greatly appreciated). Upon arrival he was professional and courteous. He assessed the job and took the time to walk through some options with me. I had bought a full range tv mount which, little did i know, had the potential to damage my brick fireplace wall. He indicated he would continue with the install if I wished, but wouldnt be able to warrant the work due to the risk. Instead he recommended a tilt mount that he had it him. The price he provided for the mount seemed high, but I appreciated that he took the time to explain the potential risk. In the end I considered it a wash with the discounted installation price, and opted to take his advise. The installation went very smoothly, and the end product looked great. I am glad that I gave him another chance to come out.

Mike arrived on time and immediately got to work. It's easy to see that he does this daily, because it took him less than an hour to install my new TV which was still in the box. He provided the mount / bracket and 2 HDMI cables. He made the install look easy, but I'm so glad I hired Mike to do the job and not try to do it myself!

Mike arrived on time and immediately got to work. Unfortunately for me, I had a TV mount I bought and could not return. Mike could have sold me the same mount and included the installation for almost the same that I paid for just the mount!! Keep that in mind if you are thinking of mounting a TV. My HDMI cable was not long enought and Mike had one on his truck. The basic install is $99 when you supply everything. Mike was in and out in less than 30 minutes, I kid you not!!! Now we did not need the cables and wires hidden which is why we went with the basic. I searched both Angie's List and Homeadvisor for tv mounting professionals. The reveiws, like mine, were nothing but positive!! If you need this service, RUN do not walk to the phone and contact Mike You will not be disappointed!!

On time and very professional

I contacted Mike late on a Saturday evening and was surprised to hear from him on Sunday following up on the call. The television installation was completed on Friday, so his response time was quick. He gave us suggestions as to best mount the TV, which was better than what we planned to do. He covered all the cables and made sure that everything was in working order. Mike was fast, efficient and personable. He left everything nice and neat and we are happy!

OnwallTVinstall.com missed the initial appointment without calling. When I called them they said they were running behind due to an installation that took longer than expected. I asked if they would still get to me that day and they assured me they would. They never called back and again missed the appointment by never showing up. Company did not even have the courtesy to call and cancel, they just left me hanging. I have since left two voice mail messages and a text message without a response. I find it very unprofessional to be this unresponsive to a customer especially when I had to take time off work to be present for the service. I do not recommend this company and will not use them in the future.

Showed up on time. Asked exactly where and how I wanted tv installed and jumped right in. Was done in. Less than an hour.Will definitely call Mike every time I need to mount a tv. Outstanding job!!!!