Get matched with top hardwood flooring pros in Lancaster, KY

"Rick and his team were excellent. They were professional and timely. Their job site was kept clean. I plan on hiring them again soon for another project. Would recommend without hesitation."

"I first met Santos Velasquez when we requested a quote for creating an apartment from a garage.  He was very professional and arrived on schedule.  It was a large project, building a barn to replace the garage space, and creating a one bedroom apartment in it's place.  He took pictures and notes.  Santos called within a few days and recommended we involve an architect and scheduled a time to meet her.  Again, they arrived on time.  Shari Mullins, with pillar3, agreed to make some drawings.   These proved to be exactly what we wanted! The process was not speedy.  We discovered the septic system needed to be replaced and the plumbing system was dissolving.  We decided to add a bathroom and a closet to the room above the garage.  Santos and Shari worked together, finding the right specialists and contractors, keeping the permits on schedule and the work moving forward. They were professional.  They always responded quickly to calls, texts and emails.  They were always here when they said they would be here.  They listened to concerns and addressed them immediately, willing to make adjustments and improvements as needed.  They put an effort into finding the best quality materials we could afford.  They kept the contractors on schedule and handled any disputes.  We didn't have to worry about anything.  It took about a year, but we love the results and have no regrets!  It did cost more than expected due to pre-existing conditions and upgrade decisions. Santos and Shari both take great pride in their work and I would recommend them for any project, both personal and commercial. I first met Santos Velasquez when we requested a quote for creating an apartment from a garage.  He was very professional and arrived on schedule.  It was a large project, building a barn to replace the garage space, and creating a one bedroom apartment in it's place.  He took pictures and notes.  Santos called within a few days and recommended we involve an architect and scheduled a time to meet her.  Again, they arrived on time.  Shari Mullins, with pillar3, agreed to make some drawings.   These proved to be exactly what we wanted! The process was not speedy.  We discovered the septic system needed to be replaced and the plumbing system was dissolving.  We decided to add a bathroom and a closet to the room above the garage.  Santos and Shari worked together, finding the right specialists and contractors, keeping the permits on schedule and the work moving forward. They were professional.  They always responded quickly to calls, texts and emails.  They were always here when they said they would be here.  They listened to concerns and addressed them immediately, willing to make adjustments and improvements as needed.  They put an effort into finding the best quality materials we could afford.  They kept the contractors on schedule and handled any disputes.  We didn't have to worry about anything.  It took about a year, but we love the results and have no regrets!  It did cost more than expected due to pre-existing conditions and upgrade decisions. Santos and Shari both take great pride in their work and I would recommend them for any project, both personal and commercial. "

"The bathroom project came out well however it took him months to complete my small bathroom and i had to ask him multiple times about his status. He for a month straight blamed the window guy for the lack of progress on the bathroom. When he said the job was finished there were very clear flaws in the drywall I shouldn't have had to point out and some of the tasks we verbally agreed on like venting bathroom fan he just left laying in the attic. If I didn't check over his work my attic would have had mold growing all over it, I ended up not even pressing him about it and finishing his job myself. At the end of the day he did very well with the tile and he gave me a good price but the time he took to complete the job was a little ridiculous and I was kind of shocked at what he was willing to say was a completed job."