HC DUNBAR PLUMBING

PLACED EMERGENCY CALL TO DUNBAR. THE ANTI-ROOT TECHNIQUE IN MY EXPERIENCE WORKS WELL, AND AVOIDS THE NEED TO DIG UP AND REMOVE THE DRAIN WITH THE EXPENSE IT INCURRED.

Steve was very punctual, knowledgeable and courteous. He explained what he was doing and why, and also gave information on how to avoid problems in the future. Suggested other causes that may be causing the water leak on the ceiling not directly under the leaky jacuzzi. Highly recommended.

Steve was professional, polite, and got right back to me after I called. His work was great, as well as on time and quick.

What more can I say!? In my experience one very, very rarely encounters a contractor who does what he says he will do. IN a reasonable time and at minimum cost. Many (most) contractors look at our zip code and see $$$$. We are for from wealthy.

Steve is a very thorough and dedicated plumber. He likes to tell you every detail of what he is doing. It is apparent that he has a passion for his profession and takes much pride in his work. He was on time and very neat. He cleaned up all of his messes and put a towel down outside the entrance door to keep from tracking dirt in the house. He always returned my phone calls promptly. His prices were very reasonable and he gave me a good deal because of all the work I had done at one time. Steve is also very deliberate in his work, so if you are looking for someone speedy, you may want to look elsewhere. However, if you want a thorough job at a reasonable price, I highly recommend Dubar Plumbing.

STEVE WAS VERY RESPONSIVE TO MY INQUIRY ON THE PREVIOUS JOB, ARRIVED PROMPTLY, AND PERFORMED THE WORK THOROUGHLY. THIS TIME MY MOTHER CONTACTED HIM WHILE I WAS OUT OF TOWN FOR THE REPLACEMENT AND REPAIR WORK. HE ARRIVED THE NEXT DAY, ADDRESSED ALL OF HER CONCERNS, COORDINATED WELL WITH ANOTHER CONTRACTOR, AND COMPLETED THE JOB TO MY FULL SATISFACTION. A TRUE PROFESSIONAL.

RESPONDED TO MY PHONE CALL QUICKLY AND EVEN TRIED TO SAVE ME MONEY BY SUGGESTING SOME THINGS I COULD TRY ON MY OWN. SCHEDULED ME IN, ARRIVED ON TIME. VERY KNOWLEDGEABLE, GAVE ME TIPS ON OTHER PLUMBING ITEMS THAT I HADN'T EVEN CALLED HIM ABOUT. LOVE IT WHEN I FIND SOMEONE WHO IS SERVICE ORIENTED AND KNOWS THEIR BUSINESS.

STEVE WAS VERY KNOWLEDGEABLE AND NICE! HE WAS HERE FOR AWHILE BECAUSE OF HOW DIRTY THE DRAINS WERE AS WELL AS THE TIME INVOLVED IN CHECKING THE SEPTIC SYSTEM. I WOULD HIRE HIM AGAIN IN A MINUTE!

WE NEEDED A BACK-UP SUMP SYSTEM INSTALLED. I HAD CALLED AN INDEPENDENT PLUMBER LISTED IN THE LOCAL PAPER WHO HAD NEVER HEARD OF A BATTERY BACK-UP BEING USED IN A RESIDENTIAL SITUATION AND COULDN'T ADVISE ON THE KIND OF SYSTEM TO INSTALL. HE WOULD DO IT BUT I'D WOULD HAVE HAD TO FIGURE OUT WHAT I NEEDED ON MY OWN. THEN HE NEVER CALLED ME BACK WHEN HE WAS SUPPOSED TO. I ALSO TRIED A LARGE WELL-KNOWN COMPANY THAT ALSO LIST HERE - THEIR PLUMBER NEVER CALLED ME. I CALLED SEVERAL OF THEM 2-3 TIMES. I DECIDED TO BECOME AN ANGIE'S LIST MEMBER AND CHOSE H.C. DUNBAR BASED ON THE LARGE NUMBER OF POSITIVE COMMENTS MADE BY OTHER MEMBERS. STEVE CALLED ME RIGHT AWAY, ANSWERED MY QUESTIONS AND MADE SENSIBLE RECOMMENDATIONS THAT ENABLED ME TO BUY THE SYSTEM WE NEEDED. STEVE WAS ON-TIME, COURTEOUS, CONSCIENTIOUS AND KNOWLEDGEABLE. HE ALSO POINTED OUT AND REMEDIED A SAFETY ISSUE WITH AN UNUSED AUXILLARY GAS LINE WE HAD IN THE PUMP WELL AREA. I AM SATISFIED WITH THE JOB DONE AND WOULD CALL HIM AGAIN.

I LEFT A VOICE MESSAGE ON STEVE'S WORK NUMBER ON SUN. SEPT. 25TH. HE RETURNED MY CALL THAT EVENING AND STATED THAT HE WOULD BE OUT ON MON. SEPT. 26TH. HE CAME ON SCHEDULE AND ASKED A LOT OF QUESTIONS ABOUT THE PROBLEM I WAS HAVING . HE WAS TRYING TO DIAGNOSE WHERE THE SECOND FLOOR LEAK WAS COMING FROM. HE DETERMINED THAT IT WAS LEAKING FROM THE SECOND FLOOR LAUNDRY FAUCET. HE ALSO CHECKED THE WATER PRESSURE COMING INTO THE HOUSE AND FOUND THAT IN WAS SET TOO HIGH. THIS CONTRIBUTED TO THE LEAK. I APPRECIATED HIS TIMELY SERVICE AND GOING TO THE ROOT OF THE PROBLEM. I BELIEVE THAT HE HELPED US AVOID FUTURE PROBLEMS. HE ALSO TOOK THE TIME TO ANSWER OTHER PLUMBING QUESTIONS I HAD. I WOULD RECOMMEND HIS SERVICES.

PATIENT, WILLING TO ANSWER QUESTIONS, OPEN TO MY COMMENTS. ALWAYS CLEANS UP AFTER HIMSELF. HIGHLY RECOMMENDED.

HE TOLD ME THAT I NEEDED TO HAVE FLOOR REPLACED AS WELL. HE WAS HONEST AND GAVE ME A GOOD ESTIMATE. HE HAD A GOOD PRICE, WAS CLEAN, NEAT, AND POLITE.

STEVE PICKED UP THE WATER HEATER THAT I HAD PURCHASED AT A NEARBY STORE AND BROUGHT IT TO MY HOME WHICH SAVED ME TIME, MONEY, AND AGGRAVATION. HE SHOWED ME HOW THE VENT PIPE WENT INTO THE CHIMNEY AND HAD SPACE AROUND THE PIPE, WHICH WOULD ALLOW CARBON MONOXIDE TO BUILD UP IN MY HOME WHEN THE CHIMNEY FILLED WITH THE USUAL DEBRIS THAT COLLECTS THERE. WITH THE REPAIR THAT HE MADE, I REALLY FEEL THAT HE POSSIBLY SAVED MY LIFE! A FEW MONTHS LATER, THE VENT PIPE COULD HAVE BEEN BLOCKED COMPLETELY. THERE WAS A BUCKET FULL OF STUFF IN THE CHIMNEY THAT I WOULD NEVER HAVE THOUGHT OF CHECKING. STEVE HAS DONE OTHER WORK FOR ME IN THE PAST, BOTH LARGE AND SMALL JOBS, AND I HAVE FOUND HIM TO BE HONEST AND REASONABLE, AND TO DO COMPLETELY PROFESSIONAL WORK. I WOULDN'T THINK OF CALLING ANOTHER PLUMBER. I HIGHLY RECOMMEND HC DUNBAR PLUMBING.

SHOWED UP EARLY, VERY PROFESSIONAL, CLEAN, AND HONEST. PLACED A TOWEL AT DOOR TO LIMIT DIRT AND DROP CLOTHS WHEN SAWING HOLE IN CEILING. SHOWER: DETERMINED LEAK WAS VERY SMALL AND PROBABLY FROM DRAIN DUE TO FLEXING SINCE NO LEAK WAS EVIDENT WITH NO ON IN SHOWER. WE AGREED THE MOST COST EFFECTIVE SOLUTION WOULD BE TO PUT A SMALL ACCESS PANEL IN THE CEILING THAT CAN BE REMOVED PERIODICALLY TO REMOVE COLLECTED WATER AND PREVENT MOLD. ALSO CAULKED AROUND FAUCET HANDLE AND SPOUT. KITCHEN SINK. WAS HAVING DISHWASHER INSTALLED SAME DAY, SO HE RECOMMENDED TO HAVE INSTALLER REPLACE VALVES. INSTALLER WAS THERE AT THE SAME TIME, BUT COULDN'T WASN'T A PLUMBER. HE SOLD ME THE VALVES SO I COULD INSTALL MYSELF AND SAID I COULD CALL HIM IF I NEEDED HELP WITH THE JOB, VERY PLEASED.

EXCELLENT IN TIMING AND SERVICE. STEVE, WITH DUNBAR, WAS GREAT TO WORK WITH. HE SHOWED ME HOW TO SAVE MONEY, HE WAS ON TIME, GAVE ME CALLS TELLING ME WHEN HE WAS GOING TO BE HERE, AND THEN HE WAS HERE. I HAVE ALREADY TALKED TO HIM ABOUT REPLACING OUR TOILETS. THEY ARE JUST EXCELLENT PEOPLE TO WORK WITH. I WOULD RECOMMEND ASKING FOR STEVE! IF I CALL AGAIN I WILL DEFINITELY ASK FOR STEVE. PLUMBER DISCUSSED OPTIONS, COST SAVING, PLACEMENT AND APPEARANCE OF SPIGOT ON DECK, USE, SIMPLICITY AND FUNCTION. RESPONSIVE AND CALL BACK WONDERFUL. EXCELLENT. 09/09/05 STEVE DID A WONDERFUL JOB ON THE ELECTIVE WORK BEFORE, AND THIS TIME CAME AT 9:00 PM AND DID NOT CHARGE THE EMERGENCY FEE. HE IS A WONDERFUL PLUMBER AND ANYTHING HE HAS DONE HAS WORKED PERFECTLY.

IF YOU NEED A PLUMBER, I WOULD HIGHLY RECOMMEND STEVE. HE RETURNED MY CALL THE SAME DAY, AND SET UP A SERVICE CALL ASAP. HE WAS ON TIME AND VERY PROFESSIONAL. AS A MEMBER OF LAW ENFORCEMENT, TRUST IS VERY IMPORTANT TO ME. I FOUND STEVE TO BE VERY OPEN, HONEST, AND TRUSTWORTHY.

JOB 1: STEVE IS VERY RESPONSIVE AND COMES WHEN HE SAYS. HE IS VERY INFORMATIVE AND DOES A GREAT JOB. STEVE ALWAYS RECOMMENDS BETTER SOLUTIONS FOR PROBLEMS AND OFFERS YOU SEVERAL CHOICES. I WOULD RECOMMEND HIM FOR ANYONE LOOKING FOR A GOOD PLUMBER. JOB 2: STEVE, AT DUNBAR PLUMBING, CAME WHEN EXPECTED AND TOOK CARE OF THE KITCHEN FAUCET REPAIR. HAD TO CALL AGAIN FOR THE GARAGE LEAK AND STEVE HAD TO CUT OUT A PIECE OF THE CEILING AND REPAIR PIPE AND HAD A PROBLEM WITH THE LAUNDRY TUBS IN THE BASEMENT OF ANOTHER PROPERTY. STEVE COMES WHEN HE SAYS AND ALWAYS FIXES THE PROBLEM AND CLEANS UP AFTERWARDS. I WOULD RECOMMEND HIM TO ANYONE LOOKING FOR A DEPENDABLE, REASONABLE, GOOD PLUMBER!!

WHEN WE RAN THE WASHING MACHINE OR TOOK A SHOWER IT LEFT A LARGE PUDDLE IN OUR BASEMENT. IT GOT SO BAD THAT EVEN IF WE TURNED ON ANY WATER IN THE HOUSE WE ENDED UP WITH A FLOOD IN THE BASEMENT. WE CALLED STEVE WITH DUNBAR PLUMBING AND EVEN THOUGH HE HAD 2 MORE JOBS TO DO THAT DAY, HE CAME AS SOON AS HE FINISHED THEM. HE DID THE WORK AFTER HOURS FOR WHICH I WAS DEEPLY THANKFUL FOR. I WAS RECUPERATING FROM BACK SURGERY AND HAD CLOTHES BACKED UP REALLY BAD. STEVE WAS VERY POLITE, DID A QUICK AND COMPLETE JOB. ON TOP OF THAT HE REMINDED US OF THE COUPON HE HAD LEFT WITH US FROM WHEN HE PUT IN THE SHOWER DOWN STAIRS. HE IS THE GREATEST PLUMBER WE HAVE EVER HAD AND WOULD RECOMMEND HIM TO EVERY ONE. OVERALL, HE IS JUST ONE THE GREATEST PEOPLE AROUND AND IN THIS DAY AND AGE THAT IS SAYING A LOT. IF YOU NEED A PLUMBER, CALL ON STEVE AND YOU WILL NEVER BE SORRY YOU DID!

AFTER ALL THE UNSCHEDULED REPAIRS I EXPECTED TO PAY A FORTUNE BUT WAS PLEASANTLY SURPRISED AT HOW REASONABLE AND FAIR HIS CHARGES WERE. IF I COULD GIVE STEVE DUNBAR AN A+++, I WOULD. HE IS BY FAR THE MOST HONEST, HARDWORKING CONTRACTOR OF ANY TYPE THAT I HAVE EVER USED. HE IS A TRUE PROFESSIONAL, AN EXPERT IN HIS FIELD AND ONE OF THE NICEST PEOPLE YOU WILL EVER MEET. WHAT SETS STEVE APART IS THAT HE IS GENUINELY CONCERNED THAT HIS CUSTOMERS UNDERSTAND WHAT HE WILL BE DOING AND WHY RATHER THAN JUST COMING IN TO GET THE JOB DONE AND LEAVING. STEVE ALSO PUTS A LOT OF TIME IN TO HIS WEBSITE WHICH IS TOP NOTCH. HE HAS A DISCUSSION BOARD AND TAKES THE TIME (FOR FREE!) TO ANSWER ANYONE'S PLUMBING QUESTIONS AND TO GIVE ADVICE. HE PROBABLY HAS A GREAT REPUTATION ON OTHER INTERNET PLUMBING SITES AS WELL. OVERALL, I JUST CAN'T SAY ENOUGH GOOD THINGS ABOUT STEVE DUNBAR AND WE WILL NEVER CALL ANOTHER PLUMBER. THE DAY THAT STEVE SPENT WORKING AT OUR HOUSE EARNED HIM OUR BUSINESS FOR LIFE

STEVE WAS RIGHT ON TIME, DESPITE HAVING GONE OUT OF HIS WAY. CAME WITH A TOWEL THAT HE PUT ON THE FLOOR SO AS NOT TO LEAVE TRACKS ON THE RUG. DISCONNECTED AN OLD WATER SOFTENER SYSTEM FOR ME AT NO EXTRA CHARGE. EXPLAINED EVERYTHING VERY WELL. VERY NEAT AND SAFE IN HIS WORK. I WAS A LITTLE BEYOND HIS NORMAL CALLING AREA, BUT HE CAME OUT ANYWAY. WOULD DEFINITELY USE HIM AGAIN AND HAPPILY RECOMMEND HIM.

STEVE HAS DONE WORK FOR ME BEFORE WHICH IS WHY I ASKED FOR HIS HELP AGAIN. HE STOPPED A LEAK AND EXPLAINED WHAT HAD CAUSED IT. HE INDICATED THAT THE REMODELER USED FAILED TO 1) SECURE THE BATHTUB SO THAT IT WOULD NOT FLEX AND 2) DID NOT VENT THE DRAIN PROPERLY USING A TRAP. STEVE CAME BACK TO TEAR OUT THE DRAIN AND REDO CORRECTLY. WE LIVE IN PRICE HILL AND HE CAME ALL THE WAY FROM INDEPENDENCE ON THE DAY WHEN WE GOT OVER A FOOT OF SNOW. HE COMPLETED THIS WORK IN ABOUT 3 HOURS. THIS WAS BY NO MEANS AN EASY JOB. THERE ARE NO LEAKS, AND NO FAINT SMELLS OF SEWER GAS NOW THAT THE DRAIN IS VENTED PROPERLY. STEVE IS VERY GOOD (AND THUS VERY BUSY). HIS RATES ARE VERY REASONABLE AND MORE IMPORTANTLY, HE STANDS BY HIS WORK, WHICH FOR THE 2 TIMES I HAVE USED HIM, HAS BEEN OUTSTANDING.

STEVE WAS ON TIME FOR HIS APPOINTMENT AND WAS GREAT AT CLEANING UP.

HE WAS EXTREMELY HELPFUL. ON TIME. IN FACT, HE WAS RUNNING LATE AND CALLED TO LET ME KNOW! VERY HONEST, OFFERED GREAT ADVICE. THIS IS A BED AND BREAKFAST BUSINESS AND NOT HAVING THE JACUZZI TUB WORKING CAN IMPACT THE BUSINESS. I WOULD DEFINITELY USE THEM AGAIN. ALSO, HE TIPPED ME OFF TO A POSSIBLE GAS LEAK IN MY HEATER AND HE WAS RIGHT! HAD TO HAVE CINERGY OUT AND A VALVE REPLACED IMMEDIATELY! THANK YOU STEVE! HIS PRICE WAS VERY FAIR...HE DID NOT CHARGE A "TRIP" CHARGE IN ADDITION TO THE HOURLY RATE.

THE EMPLOYEE WAS ALWAYS POLITE. HE EXPLAINED THE WHOLE PROCESS HE WAS DOING. HE IS A PERFECTIONIST IN HIS CRAFT! WE WOULD HIGHLY RECOMMEND HIM TO ANYONE! WE COULD NOT BE HAPPIER WITH THE RESULTS!

STEVE WAS FAIR IN HIS PRICING AND WENT ABOVE AND BEYOND TO WORK WITH A REMODEL SITUATION THAT WAS NOT ALWAYS EASY TO ''RETRO FIT''. HE CLEARLY HAS A PASSION FOR WHAT HE DOES. HE IS KNOWLEDGEABLE, HONEST, CONSCIENTIOUS AND THOROUGH WITH HIS WORK. WE HIGHLY RECOMMEND HIM.