Jack of all Trades

I was very impressed with the way everything was handled. We called Jack to ask about ideas for improving the landscape area around the house that my wife was unhappy with. He spent about 30 minutes talking us through different options and the different ideas he had. He then spent a good hour getting pictures of the house, dimensions and doing some sketches. I don't feel like this review really does justice for the job he did. It was excellent. We've had several neighbors stop by and compliment the work done and ask for his contact information. He spent about 7 days out at our property and each day I was very impressed with the progress. You can tell he is extremely passionate about the work he does and he's very detail oriented. He's also a perfectionist. I'd say those are 3 qualities that ensure a contractor will do an excellent job. He's extremely knowledgeable about lawncare and landscaping. So many contractors you work with are burnt out or just don't get excited about the job they do, but you could tel Jack really put his heart and soul into this project. Jack took time to offer advice on other areas of the lawn and told me several things I could do myself to improve the lawn condition.

Jack does a great job. He is very conscientious about his work and will do whatever it takes to please the customer.

Jack performed a miracle with our flowerbed. The existing flowerbed was overgrown with weeds and grass and the existing plastic lining was torn-up and exposed. It really looked like a jungle. When Jack came by to provide the estimate, he not only took time to gather information to provide an accurate estimate but he also took time to describe how each of the required tasks can be accomplished efficiently to receive the desired results. During the installation, Jack provided me with accurate details on what he had accomplished and what actions remained as well as the completion timeframe of the remaining actions. Jack arrived on time each day and he also provided me a schedule update when activities were interrupted due to rain. Jack took time to provide a very accurate estimate and although the cost was slightly higher (less than $30) than what was estimated, the finished product looks amazing. There was only one concern that turned out not to be an issue. That being the initial brick spacers that were requested was not obtained ahead of time and on the day of installation became unavailable. However other replacement brick spacers were obtained which looked better and cost less that those originally requested.

It seems everywhere we look in our small town there is someone with a truck and trailer pulling lawn equipment. We usually like to have options when searching for service providers but when we finally decided to have someone else take care of our yard it seemed harder than bobbing for apples in a tub of boiling water! How to decide who will take the best care of your yard, consistently mow it every two weeks and be friendly? We weren't sure. So, we did what everyone else does, we started asking around our neighborhood. The response was overwhelming! and quot;Go Jack Proand quot; and I know, it's a silly name but after we met with Jack (he's a one man crew) we knew that this was someone we could trust our yard and our home to. While we were still searching for the right company, we had heard horror stories of other and quot;No Nameand quot; average Joe types going door to door for mowing jobs who were caught peeping in windows, creepy!!! But Jack has been nothing but professional. What really set this company apart from all the others was the overall appearance. Jack showed up in a clean, company truck and company uniform. His equipment looked brand new (which threw me at first). I asked if he had been doing this long since his equipment was so nice and he said, and quot;would you trust me to take care of your things if I didn't take care of mine?and quot; This set my mind at ease. Jack was also very knowledgeable and asked if we had any special requests or concerns. I couldn't think of anything but his asking made me feel special. Price was something of course we were concerned about but we're also huge believers in the saying, and quot;You Get What You Pay For!and quot; So when Jack gave us his estimate, which we initially thought was a bit high, he gave us a money back guarantee that we would love his results. AND WE DID! I work from home and often have clients, friends and family over and everyone has been impressed with our yard. After I tell them what a great deal I get on lawn care, I can see them remembering the last time they cut their yard in 90 degree weather. It's HOT here and heat stroke is no small concern. I tell them, have a young, strong man take care of it and then I give them Jack's card. The one thing I will say I was hesitant about (before meeting Jack) was that the website was down. I like to and quot;online shopand quot; before making decisions and in this instance I couldn't because there was a and quot;website under constructionand quot; sign at the gojackpro.com web address. When I asked Jack about this he said that he was in the process of redesigning his website and to keep checking back because there would be and quot;summer specialsand quot; coming soon. Before Jack left, he gave us a few business cards and told us about his referral program (which I thought was very generous). Every time we refer someone, we get a free cut! He also let us know about his other services and asked us to keep him in mind if we were to need things like our bushes trimmed, gutters cleaned or any power washing. I was intrigued that he offered this variety of services so I asked him how he has time to care for all his clients. He said that customer service was his and quot;number one priorityand quot; and that he would never leave one of his customers hanging just to make more money (paraphrasing). Overall, we were very impressed with Go Jack Pro and with Jack the owner. It's reassuring to know that small business owners like him still have the and quot;customer firstand quot; philosophy!