Reviews
3.93 Reviews
Showing 1-3 of 3 reviews
Rhonda H.
07/2013
heating & air conditioning/hvac
+ -1 moreSince Shelby's HVAC did not come to fix the problem, I contacted another contractor for the furnace/AC Company who was located in Frankfort. He came on 7/26/13 and fixed the problem within one hour. He thoroughly checked my furnace, under the crawl space, and figured out that the end of my drain line was buried in dirt on the outside of my house. Shelby told me that on one of the occasions that he blew out the drain line. This guy told me that it would be impossible to blow out the line when the end is buried. A lot of water came out of the line once it was unclogged from the dirt and there has not been any more issues. During this time, I also discovered that Shelby did not register my furnace/AC when he installed it which cost me 5 years of warranty. I have already filed a complaint to the Better Business Bureau as well as the Furnace/AC company.
Description of Work: Shelby's HVAC installed a new furnace and AC in September 2012. In May 2013, I started using my AC and the furnace inside my house started leaking on my carpet. They came out 3 different times but never fixed the problem. It is very difficult to get Shelby on the phone and had to call from another number for him to answer the call. The last time I talked to him on 7/18/13 he told me that he would try to come the next day. He did not come nor did he call the next week.
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$208
shawn C.
08/2012
heating & air conditioning/hvac
+ -1 moreIf you are in a hurry, I do not recommend this company.
Description of Work: Called for a bid on new installation. Dropped off prints. Went back a week later. They told me they had not finished the bid yet. would call me in another week. It has been over five weeks and I still have not heard from them.
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Garland V.
08/2011
heating & air conditioning/hvac
+ -1 moreThey really did good work at a good price. Nice guys and worked at a great pace without cutting any corners. Left no mess. Shelby is a little hard to catch on phone unless you have his cell # and is not the best at returning messages left at his office. However, that said, he has no office staff and is out working and he will eventually get back too you. My calls have never been urgent so he knew he did not have to respond to an emergency. He has moved his office to Bohon Road. I would use again as he tries to do good work.
Description of Work: Totally replaced AC/heat pump system incld all aid distribution lines with a more efficient system
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Yes, I recommend this pro
$6,000
Contact information
322 E OFFICE ST, Harrodsburg, KY 40330
Licensing
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Service Categories
Heating and Air Conditioning
FAQ
SHELBY'S HVAC is currently rated 3.9 overall out of 5.
No, SHELBY'S HVAC does not offer free project estimates.
No, SHELBY'S HVAC does not offer eco-friendly accreditations.
No, SHELBY'S HVAC does not offer a senior discount.
No, SHELBY'S HVAC does not offer emergency services.
No, SHELBY'S HVAC does not offer warranties.
Contact information
322 E OFFICE ST, Harrodsburg, KY 40330