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HVAC SVC INC

Heating and Air Conditioning, Air Duct Cleaning, Energy Efficiency Auditing

About us

We service and install a full range of residential, commercial and industrial HVAC equipment -- from conventional to geo-thermal. We also provide energy audits and solutions.

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

- Serving Residential, Commercial and Industrial Customers in South Central Ky - Heating, Ventilation & Air Conditioning (Installation & Service) - 24/7/365 Same Day Service -- No answering machines!!! - Factory authorized technicians, qualified to service all brands - Licensed and Insured - BPI Certified Energy Audits - Certified Thermography - Indoor Air Quality Experts

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.611 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
0%
3
18%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.2
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-11 of 11 reviews

Eartha V.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Air unit works great now!
Description of Work: Fan would not turn on the air unit. Fan motor and motherboard had to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Genevieve W.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! Called and got an appointment for 2 days later. The maintenance man was very professional and thorough. Thankfully the only problem with my AC unit was a broken wire. It only cost about 80 dollars. They charge 50 dollars just to diagnose the problem. It is a bit higher than other places but the quality of service is well worth the price. My AC unit is still working well. I would definitely use their services again.
Description of Work: Checked AC unit and inside temperature. Cleaned out vines and replaced broken wire.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Donna B.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Arnold A.
04/2015
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike H.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Heat would not kick on. Found out birds had built a nest in the intake. Came out quickly and had the heat on.
Description of Work: Got my heat to working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Linda T.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
My original call was because my HVAC unit was not putting out much cold air. A serviceman came out the same day, took the unit apart, fixed a small leak and recharged the gasses. When it was still not operating properly, he did some gymnastics credible to a circus performer and removed part of the duct work to access the back side of the system. There he discovered the coils were solidly covered with mold and mildew which he removed with a wire brush. He then cleaned off the coils and reassembled the whole thing. Great job, made recommendations about the future of my system, cleaned up and left. The floor was wet from the cleaning. Two days later the floor was still wet, so I called again and a different tech came out. He found a plug in my drain hose from the extensive gunk that was loosened during the original cleaning. There was no charge for the follow-up and everything is great a week later! Both techs were professional, helpful and pleasant. A salesperson came out the next day(at my request) to give me an estimate on a new system.
Description of Work: Opened up my HVAC unit, cleaned off accumulated mold on the coils, flushed with water and recharged cooling gas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Mike H.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very quick service. Technician came out within hours after calling. Explained that our unit needed to replaced. Offered different options between units. They started the job and stayed until they completed. Followed back up within a couple of days to make sure everything was satisfactory.
Description of Work: Had a new furnace installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Suzy C.
12/2012
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
We turned our air on when it started to get hot last year and it just didn't cool the house. We called one company and they didn't even answer our call. Then we called HVAC and even though it was several hot days in a row, they came out quickly, diagnosed the problem, replaced a few minor parts, cleaned and recharged the AC and we were cool again.
Description of Work: Cleaned out & recharged our AC after it failed during the first really hot days of the year. (95+)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

otis W.
06/2012
3.0
heating & air conditioning/hvac
  + -1 more
not good.
Description of Work: had quote and was told they would be out to see what all was needed.guy called to come out on a tuesday-no show called after two hours past time and said the installer would be out next day.arrived without alot of parts needed.complained all three days he was there.had helper who did most of work.left with door to air filter unit upside down-holes not taped in cold air return duct.very shoddy and poor work for price.had to have others out and finish job. stay away from this company.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$5,500

Response from HVAC SVC INC
This was a condensing unit and coil change out with some duct modifications and a duct cleaning. We were on site from 5/30/12 to 6/1/12. The job was completed on 6/1/12. Our service department conducted a quality control check (standard operating procedure) on 6/12/12. At no time did the customer notify us of any issues. We always stand behind our work and will make it right if we are made aware of the situation.

Michela P.
04/2012
3.0
heating & air conditioning/hvac
  + -1 more
The system just never seemed to work well for us. We don't think it is large enough for our home. The tech came as soon as we called him to our home to add the Freon but we thought what they charged us was high. We would not use this company again in the future.
Description of Work: They installed a HVAC system for us.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from HVAC SVC INC
After searching our records both for name & address, we have no record of this customer or this home. I believe she might have us confused with a different contractor. At the time of this complaint, there was another company that was using HVAC in their name, but has since gone out of business.

Suzy C.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
Great! Immediate answer, called back as promised and arrived the same day. Fixed our AC on a very hot day when I'm sure a lot of people were also just turning their systems on for the first time. No problems with it since.
Description of Work: Called a different company on 5/10. They said they would be out ASAP. No call or visit 5/11 so we called them & once again were promised a visit. Called HVAC in the morning on 5/12. They said they would be out ASAP but with the heat (it was the first 2-3 days in the 90's), they would have to call back to schedule. Called back within the hour & arrived in 30 minutes. Found our problem of a burned out circuit and tripped breaker & fixed it immediately. No problems since. They also wrote up a thorough, professional estimate on a heat pump for us the next day. Very good service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$182

    Contact information

    400 E COLLEGE ST, GLASGOW, KY 42141

    www.hvacservices.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning,
    Energy Efficiency Auditing

    FAQ

    HVAC SVC INC is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 4:00 PM

    Tuesday: 7:00 AM - 4:00 PM

    Wednesday: 7:00 AM - 4:00 PM

    Thursday: 7:00 AM - 4:00 PM

    Friday: 7:00 AM - 4:00 PM

    Saturday: Closed

    HVAC SVC INC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, HVAC SVC INC offers free project estimates.
    Yes, HVAC SVC INC offers eco-friendly accreditations.
    No, HVAC SVC INC does not offer a senior discount.
    Yes, HVAC SVC INC offers emergency services.
    No, HVAC SVC INC does not offer warranties.
    HVAC SVC INC offers the following services: - Serving Residential, Commercial and Industrial Customers in South Central Ky - Heating, Ventilation & Air Conditioning (Installation & Service) - 24/7/365 Same Day Service -- No answering machines!!! - Factory authorized technicians, qualified to service all brands - Licensed and Insured - BPI Certified Energy Audits - Certified Thermography - Indoor Air Quality Experts

    Contact information

    400 E COLLEGE ST, GLASGOW, KY 42141

    www.hvacservices.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM
    Saturday:
    Closed