I had an ongoing issue with the furnace malfunctioning for 3-4 years. Since I live in a rental, I didn't get to choose the repairman and the one who had been coming had no idea what was wrong. Since it was working again by the time he arrived, he really did fix anything. He changed the thermostat once and pecked around on things the other times but admitted he had no idea what was wrong. When the young man from Harpers showed up, he listened to what I told him the "symptoms" were and almost immediately went to the furnace and identified the problem. He had it fixed in less than a half hour and when I say fixed, I mean FIXED. It has been about 6 weeks now and there has been no more problems. Harper's has knowledgeable and competent technicians and I'd recommend them to anyone who asked. The only thing I can't speak to is cost. My landlord paid but when you figure in how many times the other guy came out and failed to diagnose the problem, I'd say it was worthwhile to call Harpers.
Description of Work: Furnace Repair
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ben R.
12/2016
5.0
heating & air conditioning/hvac
+ -1 more
High limit switch had gone out. Luckily the tech had the correct one on his truck. Otherwise we would have been without heat for 2 days as this was an emergency Saturday call. Tech was onsite less than 30 minutes to diagnose and repair the problem.
Description of Work: Heat quit working. Blower would work but no warm air.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$162
Susan F.
10/2015
3.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: An estimator came out within a reasonable amount of time. However we wanted to put in central heat and air and a garage apartment 900 ft.². We found their estimate of $11,400 to be too high.
Rating Category
Rating out of 5
Arnold A.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
chris B.
12/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Installed whole heat&alr unit and duct work
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
jeanette C.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
I have used Harpers on a few occasions. I had them install a heat and air unit in a home remodel and they did a great job. Very professional. Price was fair and service was outstanding. Last year my older heat unit gave problems on a Friday night and they came out on Saturday morning and repaired. Very good communication regarding fees, repairs. Well pleased. I will continue to use them for all my air condtion/heating needs.
Description of Work: Repaired my heat air unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Daryl M.
08/2013
5.0
heating & air conditioning/hvac
+ -1 more
showed up on timer the day they said they would be here, checked out system but had to come back with parts the next day. came back fixed duct work and checked the Freon in system found it was low replaced the Freon . very fast work ,very professional, and price was reasonable
Description of Work: checked out central air system replaced Freon and fixed mashed duct work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$205
Roger S.
07/2013
4.0
heating & air conditioning/hvac
+ -1 more
Pressured system with nitrogen to 150 lbs, left over week end no leak showed up . Recharged the system been in use ever since
Description of Work: Repaired leak, , left it under pressure.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$80
Terry B.
06/2013
5.0
heating & air conditioning/hvac
+ -1 more
Awesome work!!!!
Description of Work: Fixed air, trouble shot and gave advice
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Daryl M.
10/2012
5.0
heating & air conditioning/hvac
+ -1 more
no wastefull time, Very professioal, prompt showed up when they said was very fexiable with my hrs, execilent work , explained everything well,did a A1 job getting my older floor furnace going. would hire them again if needed. tec was very knowledge was only here about an 1.25 hrs.
Description of Work: worked on my older floor furnace had to take apart the pilot and clean it . cleaned the parts and reassambled it
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Frank G.
07/2012
5.0
heating & air conditioning/hvac
+ -1 more
Called early Saturday july 7 2012. It's been miseraby hot for weeks. the AC unit was freeziing up. the rep said he would be at my house in about 2 hrs. (others said days) He gave me instructures on what to do prior to arrival to minimize his time. He was there as stated. He first checked the A coil under the house then checked the outside unit. He added about 4.5lbs of refrigerant (22). He was very proffessional and knowledgable.
Description of Work: The technician added 4.5 lbs refrigerant to the AC unit.
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Service Categories
Heating and Air Conditioning
FAQ
Harpers Heating & Cooling is currently rated 4.9 overall out of 5.
No, Harpers Heating & Cooling does not offer free project estimates.
No, Harpers Heating & Cooling does not offer eco-friendly accreditations.
No, Harpers Heating & Cooling does not offer a senior discount.
No, Harpers Heating & Cooling does not offer emergency services.
No, Harpers Heating & Cooling does not offer warranties.