went great. the people that did the work were all very polite and hard working people.
Description of Work: air conditioning repairs and inspections. thermostat install.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carly G.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
it went well and the workmen were prompt, polite and clean
Description of Work: Replacement coil
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Gwendolyn N.
05/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Gwendolyn N.
08/2015
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$130
Peggy G.
04/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
unknown
Description of Work: They checked a smell of burning plastic. Found the problem, explained the problem thoroughly, and gave us pointers on how to make our furnace last a long time
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Celina R B.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
Problem was fixed right away and price was reasonable
Description of Work: Fixed air conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Gwendolyn N.
05/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Two technicians came out to inspect and service Furnace System before winter usage. They cleaned pilot assembly, checked blower, ID Motor, ID Pressure, etc. & changed filters. Completed job in abt 50 minutes. The men were friendly, professional & gave me an itemized statement of work done. The furnace performed well throughout the very cold winter season.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Cynthia C.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
My auxiliary heat came on and I was concerned. I called at 7:30 pm to ask if this was an issue that needed to be repaired immediately. The on-call tech returned my call within 20 minutes and reassured me. In the morning, I scheduled a service call, and Frank Wilkerson and Son was very responsive. The tech, Steve J., was at my house within 2.5 hours, was very personable but professional. The service was performed and the cost was very reasonable. I would highly recommend them to anyone who asked, and actually have scheduled for a twice yearly maintenance on my system.
Description of Work: Checked heat pump and serviced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Mitch P.
08/2012
5.0
plumbing, heating & air conditioning/hvac
+ 0 more
I had used Frank Wilkerson once before. I felt like I could trust them, and their pricing was reasonable.
Description of Work: I used Frank Wilkerson to repair my air conditioner, a couple of weeks ago.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140.04
Rita B.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
Although they are expensive they are very good. We would recommend them. They do efficient work.
Description of Work: They service our air conditioner and furnace every year. They last installed a humidifier filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Judy S.
01/2012
5.0
heating & air conditioning/hvac
+ -1 more
Wilkerson has been my HVAC company since I moved to Frankfort,KY. They have worked on my furnace, my AC, and my vent-free gas logs. Once, when the work was not satisfactory, the owner came to my house and did the work correctly at no charge.
Description of Work: Serviced my furnace for the heating season.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Susan S.
10/2011
5.0
heating & air conditioning/hvac
+ -1 more
They came when they said that they would come and the service man was excellent! His name is Darrel, good job again. I will recommend them to others.
Description of Work: Testing and trouble shooting my wood boiler furnace. Thermostat ordered. Problem solved.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Elizabeth W.
10/2011
5.0
heating & air conditioning/hvac
+ -1 more
They came, did it and left. They did well and I recommend them to others. I will use them again in the future.
Description of Work: I used Frank Wilkerson & Son to work on my air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
margaret E.
08/2011
5.0
heating & air conditioning/hvac
+ -1 more
Overall it's been a good experience working with this company. I haven't had any problems with them. They take care of me when I call in the spring and the fall for my HVAC maintenance work.
Description of Work: They installed a new air conditioning unit and furnace for me about 11 years and they have taken care of it since then.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jim B.
08/2011
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
I have not had any complaints with this company. They are reliable and prompt. They set a time and come during that time. I would recommend this company.
Description of Work: They are my regular plumbing and HVAC company.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lori C M.
07/2011
5.0
heating & air conditioning/hvac
+ -1 more
Our central air unit quit working on Memorial Day. I called this company after first checking with a couple of others, whose offices were apparently closed for the holiday. When I called this one, I got a call center, who took my information and told me they'd have a technician call me as soon as possible. Within 15 minutes, the technician called me for more information and to give me an approximate time of arrival. He was able to get to my house about an hour and a half later. He quickly diagnosed the problem (the capacitor) and fully explained what was wrong. He worked on the air conditioning unit in full sun in temperatures well into the 80's, including cleaning the coils, which turned out to be very dirty (he also showed me this when he took the cover off the unit). Finally, he also recharged the system with coolant, which was also low, according to his meter. In less than two hours, he had the system working fine again. Although the parts were inexpensive, his labor for working on the holiday was rather expensive, as I expected. My bill was about $300, but I was impressed that the company sent me a refund check for overpayment by about $25 within the next week (the technician must have figured something wrong when he wrote up the ticket). I was very happy with the service I got, especially on a hot holiday weekend. I will definitely call them again if I have any air conditioner or furnace problems.
Description of Work: Central air unit service call.
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*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Plumbing
FAQ
FRANK WILKERSON & SON INC is currently rated 5 overall out of 5.
Sunday: 12:00 AM - 11:30 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 12:00 AM - 11:30 PM
FRANK WILKERSON & SON INC accepts the following forms of payment: Check,MasterCard,Visa
No, FRANK WILKERSON & SON INC does not offer free project estimates.
Yes, FRANK WILKERSON & SON INC offers eco-friendly accreditations.
No, FRANK WILKERSON & SON INC does not offer a senior discount.
Yes, FRANK WILKERSON & SON INC offers emergency services.
No, FRANK WILKERSON & SON INC does not offer warranties.
FRANK WILKERSON & SON INC offers the following services: We service all brands of heating and A/C equipment. We service commercial refrigeration equipment.
We do not do plumbing. We do not do duct cleaning.