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Precision Window Cleaning

Window Cleaning, Gutter Cleaning, Pressure Washing,

About us

Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry. Free estimates and no fuel surcharge. Award winning.

Business highlights

13 years of trusted experience
Family Owned & Operated

Services we offer

Residential and Commercial Window Cleaning, Power Washing, Gutter Cleaning, High Dust Cleaning.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
PayPal
Venmo

Photos of past projects

Reviews

4.7497 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
12%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 251-497 of 497 reviews

ANNE P.
12/2012
5.0
deck cleaning, pressure washing
  + 0 more
Work was completed in a timely fashion. He will come back to stain wood that we replaced after it aged over the winter to better match the rest of the deck.
Description of Work: I used the Big Deal Coupon. He came by and gave an estimate on how much power washing and staining would be.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

SALLY W.
12/2012
4.0
deck cleaning
  + -1 more
They came when they said and did a good job of cleaning and staining the deck. They cleaned up and left no mess behind. They did not communicate well. They did not inform me that they had arrived. They did not inform me that they were leaving when they had finished. They did not ask me if I had any questions.
Description of Work: Cleaned the deck and applied stain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

MIKE & KAREN B.
12/2012
5.0
gutter cleaning
  + -1 more
What a deal this was. I had a friend fall from his roof recently while doing repairs. He has lost a year of his life and will never be the same. When I saw this offer, I jumped at it. The man who did the work showed up on a cold day and like a pro cleaned out the gutters and cleaned up the yard afterward. The response to this offer must have been overwhelming since it took a while for them to contact me. Once the appointment was made though, their service was prompt,courteous and definitely reasonable. I was happy that my husband didn't have to climb up on the roof. I would use them again.
Description of Work: cleaned the gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Deborah S.
12/2012
1.0
gutter cleaning
  + -1 more
UNACCEPTABLE; UNPROFESSIONAL
Description of Work: I had no idea what time the service would be done. As the afternoon progressed I called to find out if the appointment would be kept. I was informed he was near and would be to my home soon; he was here in 11 minutes; WHICH IS 2 minutes longer than he was here doing "the work". Parking, getting on the roof, "cleaning the gutters", getting off the roof, and returning to the vehicle to leave was accomplished in LESS than 9 minutes. That's called "gutter cleaning"? The service included a quick swipe with a leaf blower and nothing more. I called Alan for an explanation and he informed me that is the entire service. I asked if he flushed the gutters out after cleaning, and he said "no". I asked how he knew they were clean and he assured me they were. Today is 12/17/12 and a thunderstorm has just passed through, and the gutters are over flowing with debris flooding out over the gutters all along the house; no rain water appears to be going through the downspout as I was promised it would do. The "special" was for a "complete" gutter cleaning for $79.00; what I received in those 9 minutes wasn't worth $7.90. I was taken advantage of; lied to; and my pre-payment money taken for NOTHING. I want my money back so I can hire a professional and reliable company to do the work right.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$79

Response from Precision Window Cleaning
Dear Member, I can understand your frustration with the gutters. This service is a basic cleaning of the roof and gutters which I explained to you. In no way did I lie or try and mislead you. The gutters were cleaned out in the arrangments of the coupon. I told the customer that if they continued to have problems with the gutters to call me and I would comeback out without charge to double check them. It could be that the gutters need to be adjusted. I was not contacted again. I would have given you a refund or would have tried to work it out. In this situation I don't know what else I could have done. Again, I in no way was dishonest or misleading. This is my livelihood and I take it seriously so Iam always ready and willing to make it right. However, if ones are not willing to do the same then it is best that each one goes their separate ways. The sad part is I would have issued a refund before it went this far. I hope the member will find a company that fits their needs. Likewise I hope to continue to find great customers. Thanks

AMY L J.
12/2012
4.0
gutter cleaning
  + -1 more
The employee answering the phones and setting up appointments was very professional. They had to postpone several times (a few due to weather conditions...understandable). Because the job was postponed several weeks, when they finally came out to do the work, we weren't home, and had no idea that the job was completed. A notice on the door, or a phone call would have been nice. The only way we knew that it was done was when we had workers come out to fix some siding. While they were up on the roof, we asked if the gutters were clean and they told us they were.
Description of Work: We needed our gutters cleared of leaves and debris. This was for the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Ann B.
12/2012
5.0
gutter cleaning
  + -1 more
Very well - job performed quickly -
Description of Work: Gutters were cleaned - great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nan L.
12/2012
5.0
gutter cleaning
  + -1 more
They did a really good job and were prompt at addressing concerns.
Description of Work: I purchased a big deal for a Whole House Gutter Cleaning!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

jodi S.
12/2012
5.0
gutter cleaning
  + -1 more
The company responded quickly to my phone message, and I was able to make an appointment for the next day. More importantly to me, they were able to do the job without my having to meet them at the site. The house is two stories (or more) in some locations and it was worth every dime to have someone else climb up and clean out the gutters. The house is being renovated, and it had probably been a number of years since the gutters were cleaned. In spite of this, no mess was on the ground - and even the gutters themselves looked clean. All around this was painless and cheap.
Description of Work: I purchases a big deal from precision to clean out my gutters.

Rating CategoryRating out of 5
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

susan M.
12/2012
5.0
window cleaning
  + -1 more
Called to confirm appointment, then arrived on time. Did the job quickly, courteously, dressed and worked in a professional manner.
Description of Work: Washed windows inside and outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

JULIA P.
12/2012
5.0
window cleaning
  + -1 more
I had purchased the Big Deal the prior year, by the time I called for the fall they were booked ans asked if performing the service in the spring was acceptable. It was fine with me. They are very responsive via the phone. Two gentlemen showed up, performed the work within a couple of hours. Cleaned up after themselves. Checked to make sure things went smoothly. No problems at all. They were very professional. Would hire them again.
Description of Work: Cleaned outside of eight upper floor windows. Power washed front entry way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Karen B.
12/2012
4.0
window cleaning
  + -1 more
Very responsive to my initail call to set up an appointment, however, I called in March and they could not get here until July!! Now that is busy. Otherwise, they are a great service provider and did an excellent job. No complaints!!!
Description of Work: Cleaned all windows on the inside and out. We have about 45 windos. Some of them floor to ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$175

Marcus T.
12/2012
5.0
window cleaning
  + -1 more
The gentlemen from PWC were extremely professional, provided expert opinions on how to best maximize the deal I had purchased, were punctual. The quality of their work was good and I plan on using them semi-annually for the same kind of work. I would definitely recommend you try them out.
Description of Work: PWC cleaned all of the exterior windows on my home as well as a few interiors windows which are very high up (and difficult to reach).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Sandy W.
12/2012
5.0
gutter cleaning, window cleaning
  + 0 more
Our home is a 2 story (with a walk out basement = 3 levels). We also live surrounded by trees so cleaning our gutters is a major project. The roof is very steep in the back and we have alot of gutters! We used this service last year and were so satisfied we bought 2 services from them (and prepaid). The price is fabulous for the great job they do (and the extensive gutters).
Description of Work: Cleaned gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$79

Nathan S.
11/2012
4.0
gutter cleaning
  + -1 more
I purchased an Angie's Big Deal for this company's service in gutter cleaning. It was rather difficult to get the services scheduled and to communicate with them. I found that I had to follow up with them 2-3 times to get any answers. Once service was scheduled, I was told that they would call me to inform me of their arrival time when the date got closer. The house at which I was scheduling this service is a rental with a tenant and a newborn baby. I was trying to notify the tenant when the workers would be there in order to prep her in case of a sleeping baby. Unfortunately, I never got a call of when they arrived. 4 days after the service date, I followed up with Precision to make sure that the service was performed. 3 days after that, I received a response stating that they had completed the service. I do believe they performed the work, but I have a seed of doubt based on the difficulty corresponding with them. I can't exactly climb on the roof to check the gutters.
Description of Work: Precision Group Services, Inc performed Gutter Cleaning and cleared the downspouts

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$75

Erika M.
11/2012
5.0
gutter cleaning
  + -1 more
Excellent service. They were both very approachable and willing to clean out the entire gutter system not only on the house but on the adjacent garage also. They offered a very reasonably priced package deal to come out twice a year, and we will definitely take advantage of that deal since their work was very good.
Description of Work: Cleaning out the gutters on the house and on the separate garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Ann H.
11/2012
5.0
window cleaning
  + -1 more
Excellent! I highly recommend .
Description of Work: John arrived promptly at the appointment time. He removed shoes and windows were washed quickly and efficiently. Any blinds or furniture moved was replaced. My windows look great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Tom D.
11/2012
5.0
gutter cleaning
  + -1 more
Really doesn't apply (see above0
Description of Work: Even though I dropped the ball and never used the Big Deal, the company representative did everything in her power to accommodate me, including changing the actual location of where the service was to be performed...TWICE. I bought the gutter cleaning service, only to realize that I had gutter toppers. I tried to give the service to both of my daughters and they also had gutter toppers. But, even though no one actually used the service, I would definitely hire this contractor again

Rating CategoryRating out of 5
value
5.0

Yes, I recommend this pro
$75

PAUL L.
11/2012
5.0
window cleaning
  + -1 more
Purchased window cleaning service from Big Deals on Angie's List. Contacted time for service. Arrived at scheduled time. Crew very courteous and appeared hard working. Although some corners were left streaky, would use this again.
Description of Work: Window cleaning service, inside and out. Some corners not well cleaned and left some streaks.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Chris O.
11/2012
5.0
gutter cleaning
  + -1 more
Excellent, they not only showed up on time, they completed the gutter cleaning, evaluated my gutters, cleaned up their mess and even blew the leaves out of my garage.
Description of Work: removing leaves from gutter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Julie R.
11/2012
5.0
window cleaning
  + -1 more
Allen Baker the owner was very customer friendly, he came out set up an appointment for me. Their work was excellent.
Description of Work: This was a Big Deal for $79 of window cleaning. They did the outside of my windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Julia G.
11/2012
4.0
window cleaning
  + -1 more
Allen was very professional and easy to work with. I needed to change the date and he worked it out for me. The windows looked clean for the most part with no streaks. I think I'm a little particular though because there were areas at the bottom and sides of some windows that didn't get clean or had marks from running water. The majority of each window was clean.
Description of Work: Cleaned all windows except son's room.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$79

Response from Precision Window Cleaning
Dear member, I apologize for the lack of quality. I can't emphasize enough the need for customers to let us know there satisfaction with the job. We are not a perfect company but we are willing to make sure that everyone is happy to a reasonable degree. So when the job is done and we ask if they are satisfied we hope they will give us the opportunity to make that happen. Thanks for the opportunity! Allen Baker

Brian L.
11/2012
5.0
window cleaning
  + -1 more
Excellent. Purchased this on Angie's List. The gentleman who came and did the estimate was the same who did the work a couple of days later. Definitely no worries about leaving him unattended in the house. Very trustworthy and clean-cut. Did the work quickly and efficiently. Will use this service again in the future.
Description of Work: All windows on a three-story house cleaned outside & inside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

James D.
11/2012
3.0
gutter cleaning
  + -1 more
Fair, weather did not permit to finish job, had to return to finish job.
Description of Work: Cleaned gutters

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$79

Response from Precision Window Cleaning
Dear Member, As the owner of the company I take pride in our services and we are willing to do whatever it takes to make our customer happy. I am confused with your response. At the time of service you were satisfied. We went over and beyond what the coupon stated without extra charge to you. Maybe you will find another that fits your needs. Thanks for the opportunity. Allen Baker

EDITH M.
11/2012
5.0
gutter cleaning
  + -1 more
Great service. Polite, thorough, on time for appointment.
Description of Work: Whole house gutter cleaning and clean-up of leaves from gutter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Charlotte H.
11/2012
5.0
pressure washing, window cleaning
  + 0 more
It went great! Found them on Angie's list. Left a message. Allen returned my call right away. We talked about trying to fit the service in before Thanksgiving - though it was short notice, if the weather cooperated. He was able to make it happen - came out and got started on the house a few days later. Pointed out a few areas where powerwashing could not remove stains from years of not having been cleaned. No surpsrise. Gave me a chance to review work and went back and did some touchups - no problem. House looks great and I can defintely see the value of keeping up with service on a regular basis going forward. Then, he washed the windows outside and inside. They are sparkling! I know they have never been so clean in all the time we've lived here. Totally worth every penny.
Description of Work: Powerwash the house - brick and siding, including the soffit(?) - to deal with 10 years of grime and cobwebs. Washed all the windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Contact information

20 Holly Lane, Fort Thomas, KY 41075

http://www.pwcwindowclean.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Gutter Cleaning,
Pressure Washing,
Deck Maintenance,
Windows,
Decks and Porches,
House Cleaning,
Gutters,
Exterior Painting,
Roof Cleaning,
Dryer Vent Cleaning,
Fencing

FAQ

Precision Window Cleaning is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: Closed

Precision Window Cleaning accepts the following forms of payment: Check,PayPal,Venmo
Yes, Precision Window Cleaning offers free project estimates.
No, Precision Window Cleaning does not offer eco-friendly accreditations.
No, Precision Window Cleaning does not offer a senior discount.
No, Precision Window Cleaning does not offer emergency services.
No, Precision Window Cleaning does not offer warranties.
Precision Window Cleaning offers the following services: Residential and Commercial Window Cleaning, Power Washing, Gutter Cleaning, High Dust Cleaning.

Contact information

20 Holly Lane, Fort Thomas, KY 41075

http://www.pwcwindowclean.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed