Amenities
Senior Discount
5%
Reviews
3.814 Reviews
Showing 1-14 of 14 reviews
Adam Y.
10/2017
lawn treatment
 + -1 moreI submitted an online request to be called back for general lawn treatment and prep. I received a call within an hour, around 9am on October 4th, by a younger-sounding guy who immediately went into a sales pitch about how he had pulled up a satellite image of my yard and based on that, I'd need to have eight treatments a year and two of those treatments would need to happen within the next two weeks. Each treatment would be around $80. Then he went into the aeration of the lawn and overseeding and that would cost $350, but if I did pre-payments, he would give me a discount. The issue is that I asked him to email me the figures because I was driving and couldn't write anything down. He said, "I'm not into that complicated stuff, I'm into the simple stuff and can repeat the pricing that I gave you." I asked if he was joking and he repeated the 'complicated stuff' line again. He became defensive when I asked what I could expect and said, "A healthy, green lawn." Then he went into how they're not the cheapest, but they're the best and their work is all over town, etc. I asked if he was local to Florence or at a corporate call center and he replied that he was right there on Kentucky Dr. TruGreen could be the best lawn maintenance company that's ever been, but due to the used car salesman-like attitude and strong-arm sales tactics of one guy, I'll never use their services.
Description of Work: Lawn treated and prepped for the winter at my home in Florence.
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$1,050
Response from TruGreen Lawn Care - 5685
David B.
06/2017
lawn service
 + -1 moreIt went fine.
Description of Work: under contract for lawn service.
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Yes, I recommend this pro
Teresa R.
10/2016
lawn service, lawn treatment
 + 0 moreI really like the results. More notice for when they come out would nice.
Description of Work: Spayed for weeks and fertilized my lawn.
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Yes, I recommend this pro
$45
Julie D.
06/2015
lawn service, lawn treatment
 + 0 moreunknown
Description of Work: Lawm fertilizer treatment. Went well.
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Yes, I recommend this pro
$41.8
VIRGINIA R.
03/2015
lawn service, lawn treatment
 + 0 moreunknown
Description of Work: I've had Scotts treat my lawn for 3 or 4 yrs. Their techs really don't know much, they just spray what their told to spray, and when you complain to the office, they really don't seem to care. I have a fence around the perimeter of my home and they would never treat the area outside the fence, nor did they treat the strip of grass between the street and the sidewalk. I had the grass on the whole side of the yard removed, yet they never recalculated the square footage of my yard. I have a pool and had asked for them to call 1st so I could cover the pool (if phosphates from the fertilizer get into your pool can it take a whole summer to get out)and they would come and treat without contacting me first.
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$140
Wilbur W.
10/2014
lawn treatment
 + -1 moreWe have burns spots in the yard. They put down a mosquito spray on a Japanese Maple and its dying. We called them and the supervisor is coming out to look at it.
Description of Work: They sprayed the yard and fertilized the trees and bushes.
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Yes, I recommend this pro
$70
Tami G.
09/2014
lawn treatment
 + -1 moreSee above. Tire of getting yet another excuse...this time it was a new "tech" and he did not know to knock. But, I talked to the "tech" yesterday and said to call first. She said it really wasn't MY tech, just a calling service...wow. So, you lied about the call, but does the FAKE tech NOT pass on what I said about calling first? This goes on every month, now. Seems so simple...want my business, I need to know when you will be here... She said they cannot do that...so, searching for another company
Description of Work: I have requested a phone call prior to arrival. I keep a large dog locked in the backyard and need to be sure to bring the dog in and unlock the gates. Last month they showed up without calling (again). I was on my way out, but let them finish. This month...showed up, found the gate locked and left. I was home. They did not knock or call inside. I called the office and was told "they were there and could not get in, m'am". She seemed surprised, even though I have asked them to call first for years. VERY snippy tone, too. I told her we have had this setup for SEVERAL years. She claims they cannot knock and don't have phones. So, WHY did they say they would call when they set up the appointment? One time, they came without calling, could NOT get in, wrote up a phony report saying what all they did and left it on my door. They even threw one of those little yard flags OVER the fence. Also, they have called twice to set-up an aeration and over-seeding appointment. I told them BOTH times, I did NOT order this. I did it once and was NOT happy with the cheap grass seed they used. They said, once you order, they automatically continue it each year. It is over $200!
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Mary Jo H.
03/2014
lawn treatment
 + -1 moreThey are very good and always done very well. I like that I have the greenest and nicest lawn on the street. I don't know when they come but they just come and just leave something on the door and I know that they've been here. They are a little more expensive than other places but I guess you get what you pay for.
Description of Work: I use Scotts Lawn Service 5 or 6 times a year for lawn treatment.
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Yes, I recommend this pro
$550
Chris N.
12/2013
lawn treatment
 + -1 moreFine
Description of Work: Winter feeding
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$48
William B.
11/2013
lawn treatment
 + -1 moreLawn looks good
Description of Work: Fertilize lawn. Core airation
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Yes, I recommend this pro
$73
Michael H.
08/2013
landscaping, lawn service, lawn treatment
 + 1 moreTheir service was OK, but nothing special. Received about 7 services a year starting in spring and lasting thru the fall. My lawn did improve, but a long way away from what I expected and many weeds still remained in the lawn. I had Scott's for about 5 to 7 years. For the price I don't feel as if I received the value.
Description of Work: Lawn Care
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$120
STEVE C.
06/2013
lawn treatment
 + -1 moreThey keep our lawn looking great. It couldn’t be any better.
Description of Work: They provide 4 applications each year.
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Yes, I recommend this pro
Anna G.
05/2012
lawn service
 + -1 moreI would say that they're pretty good. One time they came and it was raining, so they didn't do the whole job. Every other time it's been good. I had to call and complain that they had to come back out. They fixed it, and they didn't charge me. It was resolved. I probably would use them again. If I found somebody else better, than I would use them.
Description of Work: He removed weeds, and helped the grass grow.
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Yes, I recommend this pro
$45
Wilbur W.
04/2012
landscaping, lawn treatment
 + 0 moreIf there is any concern or complaint, I can give them a call and they get right on it. They are responsive. They do a great job.
Description of Work: They have done fertilization and spray. They also re-seed the grass. They come out yearly.
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Yes, I recommend this pro
Contact information
7980 Kentucky Dr, Florence, KY 41042
Licensing
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Service Categories
Lawn Fertilization & Treatment,
Lawn and Yard Work,
Landscaping,
Tree Service,
Mulch and Topsoil,
Lawn Irrigation,
Pest Control
FAQ
TruGreen Lawn Care - 5685 is currently rated 3.8 overall out of 5.
No, TruGreen Lawn Care - 5685 does not offer free project estimates.
No, TruGreen Lawn Care - 5685 does not offer eco-friendly accreditations.
No, TruGreen Lawn Care - 5685 does not offer a senior discount.
No, TruGreen Lawn Care - 5685 does not offer emergency services.
No, TruGreen Lawn Care - 5685 does not offer warranties.
Contact information
7980 Kentucky Dr, Florence, KY 41042