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Geek Squad - Best Buy

Appliance Sales and Installation, Computer Sales, Computer Repair,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities



Accepted payment methods

American Express
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.510 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
50%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.2
value
4.7
professionalism
4.2
responsiveness
4.4
punctuality
4.4
Showing 1-10 of 10 reviews

Kara H.
08/2017
5.0
party planning, home theater design, appliance sales
  + 1 more
I've used them 3 or 4 times this year already. I bought all my appliances with them also this year. Everything was positive.
Description of Work: I bought a sound system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Kara H.
08/2017
5.0
appliance sales
  + -1 more
...
Description of Work: I purchased a refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Donna R.
06/2012
5.0
computer sales, tv sales
  + 0 more
I thought they were efficient, on time, knowledgeable, and without any problems.
Description of Work: Purchased a new computer with geek squad training and set up.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandeep R.
03/2009
4.0
appliance sales, computer sales
  + 0 more
I knew what I wanted because I am computer technician, and it was easy to find online, they confirmed the order and in a half, an hour the laptop was ready for pick up.
Description of Work: I have purchased appliances from here. The last time I purchased a laptop online and went to this store to pick it up.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

DENNIS L.
02/2009
4.0
tv sales
  + -1 more
Best Buy had a sale. Our Television is a 36" Toshiba. I saw the sale in the paper and then I went to buy it. The process was very simple. They were alright to deal with.
Description of Work: We used Best Buy to purchase our television.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$300

KRISTEN B.
10/2008
4.0
computer sales
  + -1 more
We purchased a laptop from Best Buy in August of 2008. The salesperson helped us find the computer that would meet our needs, but we felt pressured to buy additional services from them, which we declined.
Description of Work: Purchased laptop computer and extended warranty.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0

Yes, I recommend this pro
$700

DOROTHY J.
10/2005
4.0
appliance sales
  + -1 more
THE MICROWAVE IS GREAT. THE PERSON THAT PUT THE MICROWAVE IN WAS OK. HE CHANGED THE DAY TO PUT IN THE MICROWAVE FROM SATURDAY TO THURSDAY & HE WAS LATE.
Description of Work: WE BOUGHT A NEW MICROWAVE. SOMEONE WHO CONTRACTS WITH THE STORE CAME, TOOK OUT THE OLD MICROWAVE, & PUT IN THE NEW ONE.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$50

MICHAEL T.
08/2002
5.0
computer repair
  + -1 more
SOMEWHAT SURPRISED BY THE GOOD SERVICE.
Description of Work: INSTALLED NEW MODEM. PRICE WAS EXACTLY WHAT THEY QUOTED ME ON THE PHONE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

11/2001
5.0
computer repair
  + -1 more
unknown
Description of Work: WE PULLED A CORD OUT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEPHANIE M.
11/2001
4.0
computer repair
  + -1 more
unknown
Description of Work: REPLACED A CD WRITER

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    100 Meijer Dr, Florence, KY 41042

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Computer Sales,
    Computer Repair,
    TV Sales,
    Stereo and Home Theater Systems,
    Entertainment/Parties,
    TV Repair,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 4.5 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

    Contact information

    100 Meijer Dr, Florence, KY 41042

    www.geeksquad.com/repair