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Chuck's Heating & Air Conditioning Inc

4.8(
16
)

Heating and Air Conditioning, Air Duct Cleaning, Electrical

About us

Serving Northern Kentucky Since 1968. Additional DBA - Chuck's Heating and Air Conditioning & Supply Co.

Business highlights

57 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial geothermal units, furnace, air conditioners, heat pumps sells, install &repairing.

Services we don't offer

Electrical, plumbing & duct cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.816 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
13%
3
0%
2
0%
1
6%
Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Write a review
Showing 1-16 of 16 reviews
William D. F.
09/2017
4.0
heating & air conditioning/hvac
  + -1 more
It has turned out fine.They are fine, they did a good job.
Description of Work: I used Chuck's Heating & Air Conditioning Inc for a new furnance and AC.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Margaret A.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
I would us them again. We have used them for several years.
Description of Work: Install a new A/C unit.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Alfred Z.
07/2017
4.0
heating & air conditioning/hvac
  + -1 more
fine! he found the problem
Description of Work: Cleaned, added refrigerant.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Joe O.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
service was great, installation was professional and timely!
Description of Work: I needed an upgraded air conditioning system. The builder (MI) installed a system that was insufficient for my home and needed to be replaced. Chucks provided the proper system and added the necessary increase in duct work to resolve my problem. I believe I received a fair price, great service and the proper system to service my home!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Jacob B.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Installation went great. Chuck's team ran new plumbing from the HVAC system to the brand new Goodman condenser outside. The slab was leveled and properly placed outside. It looks great, and more importantly cools the house greatly! It's so great to have a new A/C installed by the best in the business.
Description of Work: Installed new Goodman Air Conditioner Condenser.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,055
Jacob B.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
The new furnace was a life saver this past winter. We recently purchased a historic home with no insulation. We've heard stories about our house from past tenants where their gas bills were $400-$500 per month in the winter. When we had Chuck's come down to inspect our situation we found out the +30 year old furnace was way too big for our house, and super inefficient. By going with a new, efficient gas furnace we were able to save over $200 a month this winter. Chuck's also installed a new Honeywell WiFi thermostat which is amazing. It works from any smart phone device. As long as you have WiFi, you can control your HVAC system anywhere in the world. There's nothing better than being 10 mins from home and cranking up the heat to walk into a nice toasty home.
Description of Work: Chuck's Heating and Air installed a new Goodman gas furnace, coil, humidifier, condensate pump, and Honeywell WiFi thermostat.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,870
Mary Ann L.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
I called them and came out and fixed the issue.
Description of Work: Worked on our rental home. Repaired our HVAC unit.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$564.56
Carl T.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Bought new blower unit and they explained how to do the self install.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Linda L.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Jim L.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Put new really on heat pump
Description of Work: Fan would not stop running
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Robert G.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
16 year old furnace gave it up during period of very cold wx. Chucks Heating was able to respond with a prompt bid for a new, top of the line, gas furnace. Their bid matched another low bid but, being local, were able to do the install the day after I accepted their bid. Arrived on schedule @ 10:00 AM and finished by 2 PM. 2 techs were knowledgeable and polite and answered all my technical questions. Did very neat work and cleanup. Very happy with the work so signed up for service agreement for heating and AC system.
Description of Work: new furnace install
Rating CategoryRating out of 5
Yes, I recommend this pro
$4,500
Lou J.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
They arrived on time, even on the rainy day that it was. The team of installers went right to work and did not even stop for lunch. They carefully removed and carried out the old furnace and after installing the new one,and cleaned up after themselves. As the furnace was being installed, another team was working outside removing and installing the a/c unit. A very efficent and skilled group of people. I would recomend them to anyone asking about putting in a new hvac system.
Description of Work: Great hvac company to deal with. Very responsive, took the time to answer all my questions, and returned my calls very promptly. We had used them before to service our old system and they were very reliable. I did a lot of homework on the various hvac systems available and found the inter-workings to be mostly made by the same manufacturers. The only thing different is the company name they put on the front of the units. Service with knowledgable installers is what makes the real difference. Based on a lot of the feedback I have read, a hvac system that is not installed right has caused many of the problems people are writing about. Chucks used their own highly skilled installers (no subcontractors) and took about 7 hours to take out the old furnace and air conditioning unit and install the new system. They took the time to show us how it worked and will follow up with us in a few days to check and see if everything is functioning as it should. We are very happy with the new unit and it is performing as well if not better than we were told. We had the Tempstar hvac system with the modulating gasflow valve installed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,200
PAT H.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
Chuck's responded within an hour and within 30 minutes they repaired the problem. The furnace is a 40 years old oil unit and they had the part on the truck.
Description of Work: Furnace went out about 5:30pm on a very cold evening.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$138
Lisa R.
08/2009
1.0
heating & air conditioning/hvac
  + -1 more
When a new contractor installed a new furnace we found out that Chuck's did not to the work they charged us for and left dangerous conditions go unattended
Description of Work: I had Chuck's do service work for years. When I had another contractor replace the furnace I found out that they had not done the service work and ignored a hole in a exhaust pipe that could have been very dangerous.
Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$100
Response from Chuck's Heating & Air Conditioning Inc
Our company has serviced the Member furnace since 1995. Each year our technicians have serviced the oil furnace for the heating season. The oil furnace needs a nozzle and oil filter replaced yearly. We serviced the furnace in 1995 through 2007. I found no notes in the customer's file of a furnace being replaced or any recomendation to replace the furnace. Our technicians would not let a damaged exhaust pipe go unattended if they had seen the problem. We serviced the Member's furnace in 2007. If we missed the hole in their exhaust pipe it was by accident, and for that I apologize.
09/2004
5.0
heating & air conditioning/hvac
  + -1 more
I CALLED FOR HIM TO COME TO REPAIR THE FURNACE AND THE NEXT AFTERNOON THEY CAME AND INSTALLED THE A/C UNIT.
Description of Work: INSTALLED A NEW A/C UNIT.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
09/2000
5.0
heating & air conditioning/hvac
  + -1 more
THEY WERE PROMPT, CHARGED WHAT THEY SAID THEY WOULD CHARGE, VERY EFFICIENT
Description of Work: PUT IN NEW BLOWER MOTOR FOR FURNACE ON A 19 DEGREE DAY
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro

    Contact information

    7521 Sussex Dr, Florence, KY 41042

    www.chucksheating.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning,
    Electrical

    FAQ

    Chuck's Heating & Air Conditioning Inc is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Chuck's Heating & Air Conditioning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Chuck's Heating & Air Conditioning Inc offers free project estimates.
    No, Chuck's Heating & Air Conditioning Inc does not offer eco-friendly accreditations.
    No, Chuck's Heating & Air Conditioning Inc does not offer a senior discount.
    Yes, Chuck's Heating & Air Conditioning Inc offers emergency services.
    Yes, Chuck's Heating & Air Conditioning Inc offers warranties.
    Chuck's Heating & Air Conditioning Inc offers the following services: Residential and commercial geothermal units, furnace, air conditioners, heat pumps sells, install &repairing.
    Electrical, plumbing & duct cleaning.

    Contact information

    7521 Sussex Dr, Florence, KY 41042

    www.chucksheating.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM