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Buddy's Flooring America Florence

Carpet Sales and Installation, Flooring Sales and Installation, Marble and Granite,

About us

Buddy's Flooring America is Dayton and Cincinnati's trusted floor covering provider.

Business highlights

78 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, hardwood, ceramic tile, vinyl, laminate, and much more. Retail sales, design assistance, and professional installations. Next day installations available, along with interest free financing, and free estimates.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.718 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
17%
3
6%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.5
responsiveness
4.7
punctuality
4.7
Showing 1-18 of 18 reviews

Judy H.
11/2024
5.0
flooring contractor
  + -1 more
Donald Hollenkamp was very helpful in getting the flooring match from a previous install years ago. The installer, Johnathon, did a phenomenal job blending the two floors.
Description of Work: LVP Installation
Rating CategoryRating out of 5
Yes, I recommend this pro

kenneth H.
08/2017
5.0
carpet installation
  + -1 more
One carpet installer took 5 HR got two bedrooms
Description of Work: Yes remove and replace carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce B.
12/2015
5.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Dawn R.
05/2014
5.0
carpet installation
  + -1 more
unknown
Description of Work: They replaced three rooms of carpeting. Very quick from estimate to actual installation. Both the estimator and installation crew were very professional and neat. I would highly recommend them for any of your flooring needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Jane J.
04/2014
3.0
carpet installation
  + -1 more
.
Description of Work: I originally ordered my wood flooring Sept. 2013. Wood was delivered in damaged condition and after Buddy's re-order, was again delivered in damaged condition. A third time we ordered from a different mfg. which was unsatisfactory since it was cheap and thin material. Finally, I went with unfinished product that had to be sanded, finished in my home. In the meantime I had to live with bare concrete floors since they had torn up the carpet in order to install the wood. This experience took a total of 3 months. I truly thought I should have had a reduction in price, just for the aggravation, but was only offered $100. The people in the store were quite friendly and considerate but felt this could have been handled in a more expedient manner.

Rating CategoryRating out of 5
quality
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


John R.
10/2013
5.0
carpet installation
  + -1 more
Everything went good. I honestly have no complaints. Every appointment was on time and the installers were very nice and professional.
Description of Work: Removed and installed carpet in our living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

EVELYN G.
07/2013
5.0
carpet installation
  + -1 more
We met with Don Wilson at Buddy's Carpet and he was very helpful in making suggestions to fit our needs. He came to our home and took measurements as scheduled. The installer came on scheduled day and was did a very nice job installing the carpet. Our only complaint was that the installer left a lot for us to clean up and the bed frame in the guest bedroom was very wobbly from not tightening the frame bolts when he reassembled it. We are very pleased with our carpet.
Description of Work: Re-carpeted three bedrooms and stair case in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Cynthia S.
03/2013
5.0
carpet installation
  + -1 more
Kim, the manager at Buddys' Carpet was my sales associate. Very knowledgable, personable, helped with selections, called to check that I was pleased with work. I stopped in the showroom and called her on several occasions with questions and concerns prior to installation start date, she was always glad to assist. Was able to schedule the work on Saturdays (work was done on three consecutive Saturdays), that was very important due to my schedule. All installers arrived timely, were friendly & courteous, and I felt comfortable having them working in my home.
Description of Work: Laminate installed in kitchen, gentleman who installed flooring was very efficient and did a fantastic job. Carpet put down thru remainded of home. Carpet installers were also efficient, hard working, experienced. I am very pleased with how everything turned out. In each case, old flooring was removed, installers cleaned up/prepped-then installed new padding and new flooring. Also clean up was done after installation was complete. All installers obviously were experienced, very efficient and hard working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Mark Y.
12/2012
5.0
carpet installation
  + -1 more
The salesperson (Kim) came to my house to give me an estimate for a carpet install. She was friendly and professional. She took measurements and gave me an estimate for the install. The estimate was lower than I had expected. She gave me a date for the installers to come to my home for the job. They arrived on time and made short work of the job, which they had finished in under 4 hours. I would use them again.
Description of Work: Carpet install - 1 bedroom, hallway and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$404

John T.
11/2010
5.0
carpet installation
  + -1 more
The installer’s name was Danny. We’ve used him quite a few times. We said we didn’t want anybody but Danny to come to our house because we have had bad experiences with others. We have never had a problem with him. He is very professional and does wonderful work. I would recommend him.
Description of Work: We used Buddy's Carpet & Flooring to install new carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN D.
10/2010
5.0
carpet installation
  + -1 more
Buddy's helped me to find an inexpensive carpet to replace the one my cat destroyed in our basement. I asked for cheapest quality, so the carpet installed is not very soft, but it looks nice. They were helpful in matching the stair carpet and their installer was efficient and clean. The price was right - would definitely use them again.
Description of Work: Carpet installed in finished basement.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

DIANE R.
06/2010
4.0
carpet installation
  + -1 more
Their carpet product was fine and the installation was a good job. We purchased it with installation, but the guy showed up and said that it would cost extra for removing the under pad of the old carpet. I was not ready and wanted to contact the supervisor. Finally they did the job for what we paid. This was because they had subcontracted the installation. They came when they said they would come.
Description of Work: Buddy’s Carpet & Flooring installed a carpet in our old house in the fall of 2005.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Charles B.
01/2010
5.0
carpet installation
  + -1 more
It was convenient because we live right around the corner from their location. They had a price that we really could afford.
Description of Work: We used Buddy's to carpet two rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Teresa B.
06/2009
4.0
flooring contractor
  + -1 more
They were pretty prompt in arriving for the initial estimate, but after we accepted their bid we learned there was only one installer (sub or not?), and he had to reschedule twice because of car trouble. They originally thought the job was going to take one full day, but it actually took parts of 3 different days, spread out over a week. The work he did was very professional and good quality, and we're happy with the end result-- it was just a bit frustrating having our furniture moved out of the rooms for so long.
Description of Work: removed damaged carpeting and prepared rough floor in partially finished basement; installed vinyl flooring and rubber baseboards for 3 small rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$1,950

Terry F.
05/2009
4.0
carpet installation
  + -1 more
The installation was on a slab, so they repaired some of the concrete. They laid down the carpet pad and installed the carpeting. I was not able to see the seam because they had the seam pieces together. They ordered some extra carpet and covered the closet area too though I did not ask them to do it. It was at no additional cost. They seemed to know what they were doing. They took a little longer than they thought they would need to complete the job because they had little difficulty to match up with the seaming. The end result was good. I went to their store to get the carpet and they explained it with different lights.
Description of Work: Buddy’s Carpet & Flooring installed a carpet for a large family room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Dietmar A.
03/2008
5.0
carpet installation
  + -1 more
The salesperson, Ms. Carson, was very helpful, patient, and not pushy, like other stores we had visited. The store had good prices, was flexible with measuring and installation dates, and people showed up as scheduled. The installation was good, but my only complaint was that the installers could have taken more care during installation with our baseboards. The basement had just been finished, and everything was newly painted. The baseboards were left with some dents and rub marks where the metal tool was used to push the carpet in around the walls. Overall, I would use them again, but I would watch the crew next time and ask them to be more careful.
Description of Work: We selected carpet for our basement and had them install it.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,575

NANNETTE S.
03/2007
5.0
carpet installation
  + -1 more
Although worker's arrived late, installation was quick and took one hour.
Description of Work: Replaced old carpeting in bedroom within new carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800

EMMIT M.
03/2004
5.0
carpet installation
  + -1 more
ON TIME, REASONABLY PRICED. COURTEOUS EMPLOYEES. THE TILE CAME OUT VERY NICE AND THE CARPET, TOO.
Description of Work: INSTALLED CERAMIC TILE AND NEW CARPET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

    Contact information

    7112 Turfway Road, Florence, KY 41042

    www.buddyscarpet.com/

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    9:30 AM - 8:30 PM
    Tuesday:
    9:30 AM - 8:30 PM
    Wednesday:
    9:30 AM - 8:30 PM
    Thursday:
    9:30 AM - 8:30 PM
    Friday:
    9:30 AM - 7:00 PM
    Saturday:
    10:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation,
    Marble and Granite,
    Hardwood Flooring Sales and Installation,
    Ceramic Tile

    FAQ

    Buddy's Flooring America Florence is currently rated 4.7 overall out of 5.

    Sunday: 12:00 PM - 5:00 PM

    Monday: 9:30 AM - 8:30 PM

    Tuesday: 9:30 AM - 8:30 PM

    Wednesday: 9:30 AM - 8:30 PM

    Thursday: 9:30 AM - 8:30 PM

    Friday: 9:30 AM - 7:00 PM

    Saturday: 10:00 AM - 6:00 PM

    Buddy's Flooring America Florence accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Buddy's Flooring America Florence offers free project estimates.
    Yes, Buddy's Flooring America Florence offers eco-friendly accreditations.
    No, Buddy's Flooring America Florence does not offer a senior discount.
    Yes, Buddy's Flooring America Florence offers emergency services.
    Yes, Buddy's Flooring America Florence offers warranties.
    Buddy's Flooring America Florence offers the following services: Carpet, hardwood, ceramic tile, vinyl, laminate, and much more. Retail sales, design assistance, and professional installations. Next day installations available, along with interest free financing, and free estimates.

    Contact information

    7112 Turfway Road, Florence, KY 41042

    www.buddyscarpet.com/

    Service hours

    Sunday:
    12:00 PM - 5:00 PM
    Monday:
    9:30 AM - 8:30 PM
    Tuesday:
    9:30 AM - 8:30 PM
    Wednesday:
    9:30 AM - 8:30 PM
    Thursday:
    9:30 AM - 8:30 PM
    Friday:
    9:30 AM - 7:00 PM
    Saturday:
    10:00 AM - 6:00 PM