Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Braxton Cleaning Solutions

Carpet Cleaning, Upholstery Cleaning

About us

Since 1998, Braxton Cleaning Solutions has been making homes and businesses throughout Northern Kentucky and the Cincinnati area cleaner, healthier and happier. Our professional cleaning services include carpet cleaning, tile and grout cleaning, emergency water extraction, construction clean-up, upholstery cleaning and more, and our friendly, certified technicians offer unparalleled quality and service you can trust.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

carpet cleaning service, janitorial cleaning service, tile cleaning service,water extraction,car interior,drapes cleaned, area rugs, oriential rugs, hardwood floor cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.0
value
4.3
professionalism
4.0
responsiveness
4.0
punctuality
4.5
Showing 1-5 of 5 reviews

Jonathan L.
06/2017
1.0
carpet cleaners
  + -1 more
Guys showed late, which was okay because they called ahead. But then they were very rushed and did a HORRIBLE job. In my living room, they went so quick I had to ask them to go over it again. In the end, they basically transferred the dirt from our high traffic areas into streaks across my carpet. It looks worse than before. I thought at first it would look better when it dried (which took a few days to dry completely). However, once I realized those dirt streaks weren't going anywhere I called to see if they could come out and re-do. I never got a call back. So I called them back and was told they can only come back out if I called within 48 hours. They wanted to charge me again. Even with a reduced rate, how could I trust them?!?! My carpet is ruined and I am so unhappy. There are many companies to choose from. Do not choose Braxton. Also - they reeked of cigarette smoke so badly I had to stand a few steps away from them.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$79

Response from Braxton Cleaning Solutions
Hi [Member Name Removed], We are sorry that you feel that your experience with our company was not a positive one. As we had stated to you when we spoke , it is our policy to re-clean any and all areas that you are not happy with, free of charge, if you contact us within the allotted 48 hour time frame. Being that we were contacted 2 weeks after the initial cleaning we could not come back and re-clean without charging you. However, because we try to make all of our customers happy we offered you a deep discount for us to come back and clean the problem area(s), to which you declined.

bryan A.
02/2017
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: carpet cleaning, stain removal. Great job for a reasonable price. Had a bad red wine spill and they were there the morning of the next day...they gave me a priority and got the stain out.
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan C.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

SUSETTE R.
09/2007
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They weren't on the list, but my sister had used them several times. I decided to give them a try. I'm glad I did. The woman (Cammie?) who takes the appointments was sweet and knowledgeable. I asked about any specials and she gave me the promotion for $10 off the upholstery cleaning. This was definitely the best carpet/upholstery experience I've had yet. Ed & Jeremy came and introduced themselves and got right to work. They were friendly and thorough. They removed the air registers because they said they didn't want them to rust (no one had done that before). They also asked if my dog would be OK if the door was open for the hoses. They also propped all of my couch cushions to ensure good overall drying. They told me when to expect my carpets and couch to be dry and to be careful when walking on kitchen floor from the living room (can be slick). Very thoughtful and well-trained employees. My carpets and couch look brand new!
Description of Work: Braxton's cleaned 3 areas of carpet and one upholstery cleaning for a small sectional couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

ALAN S.
10/2005
5.0
upholstery cleaning
  + -1 more
EXCELLENT JOB- CUSHIONS WERE CLEANED AND BAGGED, READY FOR PICKUP WHEN PROMISED.
Description of Work: HAD TWO LARGE COUCH CUSHIONS CLEANED - MILK HAD BEEN SPILLED ON THEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

    Contact information

    7940 Tanners Gate Lane, Florence, KY 41042

    http://www.braxtoncleaningsolutions.com/

    Service hours

    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning

    FAQ

    Braxton Cleaning Solutions is currently rated 4.2 overall out of 5.

    Monday: 8:30 AM - 4:30 PM

    Tuesday: 8:30 AM - 4:30 PM

    Wednesday: 8:30 AM - 4:30 PM

    Thursday: 8:30 AM - 4:30 PM

    Friday: 8:30 AM - 4:30 PM

    Braxton Cleaning Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Braxton Cleaning Solutions offers free project estimates.
    No, Braxton Cleaning Solutions does not offer eco-friendly accreditations.
    Yes, Braxton Cleaning Solutions offers a 10% senior discount.
    Yes, Braxton Cleaning Solutions offers emergency services.
    Yes, Braxton Cleaning Solutions offers warranties.
    Braxton Cleaning Solutions offers the following services: carpet cleaning service, janitorial cleaning service, tile cleaning service,water extraction,car interior,drapes cleaned, area rugs, oriential rugs, hardwood floor cleaning

    Contact information

    7940 Tanners Gate Lane, Florence, KY 41042

    http://www.braxtoncleaningsolutions.com/

    Service hours

    Monday:
    8:30 AM - 4:30 PM
    Tuesday:
    8:30 AM - 4:30 PM
    Wednesday:
    8:30 AM - 4:30 PM
    Thursday:
    8:30 AM - 4:30 PM
    Friday:
    8:30 AM - 4:30 PM